Asapp3 · Schema
TimeBasedConversation
Conversation between an agent and a customer that requires a timestamp of creation
Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany
Properties
| Name | Type | Description |
|---|---|---|
| id | string | The identifier of the conversation. |
| externalId | string | Your unique identifier for a conversation. |
| agent | object | Information about the agent participating in the conversation. |
| customer | object | Information about the customer participating in the conversation. |
| metadata | object | Additional key-value pairs to store custom metadata about the conversation. Use this for filtering or categorization purposes. |
| timestamp | string | The time when the conversation was created. Include the timezone, otherwise UTC will be assumed. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://artifacts.apis.io/asapp3/json-schema/asapp3-time-based-conversation-schema.json",
"title": "TimeBasedConversation",
"description": "Conversation between an agent and a customer that requires a timestamp of creation",
"x-generated": "2026-11-10",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/asapp3-conversations-api-openapi.yml#/components/schemas/TimeBasedConversation",
"type": "object",
"properties": {
"id": {
"type": "string",
"description": "The identifier of the conversation."
},
"externalId": {
"type": "string",
"description": "Your unique identifier for a conversation."
},
"agent": {
"type": "object",
"description": "Information about the agent participating in the conversation.",
"properties": {
"externalId": {
"type": "string",
"description": "The unique identifier for the agent in your external system."
},
"name": {
"type": "string",
"description": "The display name of the agent."
}
},
"required": [
"externalId"
]
},
"customer": {
"type": "object",
"description": "Information about the customer participating in the conversation.",
"properties": {
"externalId": {
"type": "string",
"description": "The unique identifier for the customer in your external system."
},
"name": {
"type": "string",
"description": "The display name of the customer."
}
},
"required": [
"externalId"
]
},
"metadata": {
"type": "object",
"additionalProperties": {
"type": "string"
},
"description": "Additional key-value pairs to store custom metadata about the conversation. Use this for filtering or categorization purposes."
},
"timestamp": {
"type": "string",
"format": "date-time",
"description": "The time when the conversation was created. Include the timezone, otherwise UTC will be assumed."
}
},
"required": [
"externalId",
"customer",
"timestamp"
]
}
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