Asapp3 · Schema

TimeBasedConversation

Conversation between an agent and a customer that requires a timestamp of creation

Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany

Properties

Name Type Description
id string The identifier of the conversation.
externalId string Your unique identifier for a conversation.
agent object Information about the agent participating in the conversation.
customer object Information about the customer participating in the conversation.
metadata object Additional key-value pairs to store custom metadata about the conversation. Use this for filtering or categorization purposes.
timestamp string The time when the conversation was created. Include the timezone, otherwise UTC will be assumed.
View JSON Schema on GitHub

JSON Schema

asapp3-time-based-conversation-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://artifacts.apis.io/asapp3/json-schema/asapp3-time-based-conversation-schema.json",
  "title": "TimeBasedConversation",
  "description": "Conversation between an agent and a customer that requires a timestamp of creation",
  "x-generated": "2026-11-10",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/asapp3-conversations-api-openapi.yml#/components/schemas/TimeBasedConversation",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "The identifier of the conversation."
    },
    "externalId": {
      "type": "string",
      "description": "Your unique identifier for a conversation."
    },
    "agent": {
      "type": "object",
      "description": "Information about the agent participating in the conversation.",
      "properties": {
        "externalId": {
          "type": "string",
          "description": "The unique identifier for the agent in your external system."
        },
        "name": {
          "type": "string",
          "description": "The display name of the agent."
        }
      },
      "required": [
        "externalId"
      ]
    },
    "customer": {
      "type": "object",
      "description": "Information about the customer participating in the conversation.",
      "properties": {
        "externalId": {
          "type": "string",
          "description": "The unique identifier for the customer in your external system."
        },
        "name": {
          "type": "string",
          "description": "The display name of the customer."
        }
      },
      "required": [
        "externalId"
      ]
    },
    "metadata": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      },
      "description": "Additional key-value pairs to store custom metadata about the conversation. Use this for filtering or categorization purposes."
    },
    "timestamp": {
      "type": "string",
      "format": "date-time",
      "description": "The time when the conversation was created. Include the timezone, otherwise UTC will be assumed."
    }
  },
  "required": [
    "externalId",
    "customer",
    "timestamp"
  ]
}

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