Asapp3 · Schema

StartStreamingRequest

Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany

Properties

Name Type Description
namespace string The media gateway platform or protocol you are using.
guid string The globally unique Id for the call, also sometimes called Unique Call Id (UCID). Must be in decimal form.
autotranscribeParams object
siprecParams object
twilioParams object
amazonConnectParams object
customerId string Id of the customer on the call. Usually taken from Call Center CTI information.
agentId string The Id of the agent on the call. Usually taken from Call Center CTI information.
View JSON Schema on GitHub

JSON Schema

asapp3-start-streaming-request-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://artifacts.apis.io/asapp3/json-schema/asapp3-start-streaming-request-schema.json",
  "title": "StartStreamingRequest",
  "x-generated": "2026-11-10",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/asapp3-autotranscribe-media-gateway-api-openapi.yml#/components/schemas/StartStreamingRequest",
  "type": "object",
  "properties": {
    "namespace": {
      "description": "The media gateway platform or protocol you are using.",
      "type": "string",
      "enum": [
        "siprec",
        "twilio",
        "amazonconnect",
        "genesysaudiohook"
      ]
    },
    "guid": {
      "description": "The globally unique Id for the call, also sometimes called Unique Call Id (UCID). Must be in decimal form.",
      "type": "string"
    },
    "autotranscribeParams": {
      "$ref": "#/$defs/StartStreamingAutotranscribeParams"
    },
    "siprecParams": {
      "$ref": "#/$defs/StartStreamingSiprecParams"
    },
    "twilioParams": {
      "$ref": "#/$defs/StartStreamingTwilioParams"
    },
    "amazonConnectParams": {
      "$ref": "#/$defs/StartStreamingAmazonConnectParams"
    },
    "customerId": {
      "description": "Id of the customer on the call. Usually taken from Call Center CTI information.",
      "type": "string"
    },
    "agentId": {
      "description": "The Id of the agent on the call. Usually taken from Call Center CTI information.",
      "type": "string"
    }
  },
  "required": [
    "namespace",
    "guid",
    "customerId",
    "agentId"
  ],
  "$defs": {
    "SiprecMediaLineOrder": {
      "description": "Defines the mapping of media lines (m-lines) in SDP of SIPREC protocol.\n- `CUSTOMER_FIRST` will map top audio m-line to customer side of conversation (usual for inbound calls to call center, default)\n- `AGENT_FIRST` will map top audio m-line to agent side of the conversation (usual for outbound calls from call center)\n",
      "type": "string",
      "default": "CUSTOMER_FIRST",
      "enum": [
        "CUSTOMER_FIRST",
        "AGENT_FIRST"
      ]
    },
    "StartStreamingAmazonConnectParams": {
      "type": "object",
      "properties": {
        "streamArn": {
          "type": "string",
          "description": "Amazon stream arn"
        },
        "startSelectorType": {
          "type": "string",
          "description": "Identifies the fragment on the Kinesis video stream where you want to start getting the data from",
          "enum": [
            "NOW",
            "FRAGMENT_NUMBER"
          ]
        },
        "afterFragmentNumber": {
          "type": "string",
          "description": "Amazon fragment number from where you want to start returning the fragments - mandatory if startSelectorType is FRAGMENT_NUMBER"
        }
      }
    },
    "StartStreamingAutotranscribeParams": {
      "type": "object",
      "properties": {
        "language": {
          "description": "IETF language tag",
          "type": "string",
          "default": "en-US"
        },
        "detailedToken": {
          "description": "Determines whether AutoTranscribe outputs word-level details like word content, timestamp and word type\n",
          "type": "boolean",
          "default": false
        },
        "audioRecordingAllowed": {
          "description": "Determines whether ASAPP may record and store the audio for this conversation for the purposes of model training\n",
          "type": "boolean",
          "default": false
        },
        "redactionOutput": {
          "description": "Determines whether the transcription output is redacted.\n\nIf detailedToken is true, requests with value \"redacted\" or \"redacted_and_unredacted\" will be rejected.\n\nIf no redaction rules configured by the client for \"redacted\" or \"redacted_and_unredacted\", the request will be rejected.\n",
          "type": "string",
          "default": "redacted",
          "enum": [
            "redacted",
            "unredacted",
            "redacted_and_unredacted"
          ]
        }
      }
    },
    "StartStreamingSiprecParams": {
      "type": "object",
      "properties": {
        "mediaLineOrder": {
          "$ref": "#/$defs/SiprecMediaLineOrder"
        }
      }
    },
    "StartStreamingTwilioParams": {
      "type": "object",
      "properties": {
        "trackMap": {
          "$ref": "#/$defs/TwilioTrackMap"
        }
      }
    },
    "TwilioTrackMap": {
      "type": "object",
      "properties": {
        "inbound": {
          "type": "string",
          "description": "The inbound twilio track",
          "default": "customer",
          "enum": [
            "customer",
            "agent"
          ]
        },
        "outbound": {
          "type": "string",
          "description": "The outbound twilio track",
          "default": "agent",
          "enum": [
            "customer",
            "agent"
          ]
        }
      }
    }
  }
}

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