ASAPP website screenshot

ASAPP

ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages, GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration, and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched from the provider's public developer docs.

ASAPP publishes 14 API contracts indexed on the APIs.io network, including AutoCompose API, AutoSummary API, AutoTranscribe API, and 11 more. Tagged areas include Company, Artificial Intelligence, Conversational AI, Contact Center, and Customer Experience.

The ASAPP catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.

ASAPP’s developer surface includes documentation, API reference, getting-started guide, authentication, changelog, sandbox, engineering blog, and 26 more developer resources.

🌐 Visit website📡 Profile data on GitHub
59.1/100 strong ▬ flat Agent 31/100 agent ready saas Full breakdown ↓
scored 2026-11-02 · rubric v0.26.0 · Show this score on your site →
13 published contracts 4 Agent Skills
CompanyArtificial IntelligenceConversational AIContact CenterCustomer ExperienceCustomer ServiceGenerative AIAgent AssistSpeech RecognitionKnowledge Base

What this lets a business do 2

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management
BC-430
AutoComposeAutoSummaryConversationsGenerativeAgent
POST /autocompose/v1/conversations/{conversationId}/suggestions GET /autocompose/v1/responses/globals POST /autocompose/v1/responses/customs/response GET /autosummary/v1/intent/{conversationId}
AI Model Services
AE-110
AutoTranscribeAutoTranscribe Media Gateway
POST /autotranscribe/v1/streaming-url POST /mg-autotranscribe/v1/start-streaming GET /mg-autotranscribe/v1/twilio-media-stream-url

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-02 · rubric v0.26.0
Composite quality — 59.1/100 · strong
Contract Quality 11.0 / 19
Developer Ergonomics 11.0 / 15
Access Clarity 5.9 / 15
Operational Transparency 3.9 / 10
Contract Governance 2.9 / 9
Discoverability 5.9 / 8
Regulatory Posture 3.5 / 15
Create-or-Update Ergonomics 5.0 / 10
Agent readiness — 31/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Pagination 0 / 5
Distinct Operations 3 / 3
MCP Tool Quality 6 / 6
Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Show this score on your site. Kin Score badge preview for ASAPP It updates itself when the score changes. Paste this where you link to your API docs: 
<a href="https://apis.io/providers/asapp/"><img src="https://apis.io/badge/asapp/card.svg" alt="ASAPP on APIs.io — Kin Score by API Evangelist"></a>
Other styles, a README pill and a shields.io endpoint are on the badge page.
Raise your score.
Agent readiness — checks not met, largest first (exact, from this profile):
  • MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
  • Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)
  • Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
  • Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)
7 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/asapp/apis.yml: open an issue on github.com/api-evangelist/asapp to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Customer Support, Helpdesk and Contact Center builds-on 17.2 (thin) - -
Hugging Face Hub Organisations builds-on 17.2 (thin) - -

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI
measured — observed by APIs.io (published)

APIs 14

Individual APIs this provider publishes, each with its own machine-readable definition.

ASAPP AutoCompose API

Improve agent productivity with AutoCompose API

ASAPP AutoSummary API

Endpoints for summarizing conversations and retrieving structured data

ASAPP AutoTranscribe API

Get streaming URL to transcribe audio

ASAPP AutoTranscribe Media Gateway API

Operations for controlling AutoTranscribe Media Gateway transcription and streaming

ASAPP Configuration API

Operations to manage ASAPP configurations

ASAPP Conversations API

Operations to send conversational inputs to ASAPP AI services

ASAPP Disengage API

end the connection of a call with GenAgent

ASAPP Engage API

establish the connection of a call with GenAgent

ASAPP File Exporter API

API to get client exports

ASAPP GenerativeAgent API

Operations to send messages and trigger GenerativeAgent to respond or query the current state

ASAPP Health Check API

Operations to ensure that ASAPP APIs are up and running.

ASAPP Knowledge Base API

The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.

ASAPP Metadata API

API to submit entity's attributes to ASAPP

ASAPP Twilio Media Stream API

The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.

Scroll for all 14

Open Collections 14

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

AutoCompose API

OPEN COLLECTION

AutoCompose AutoSummary API

OPEN COLLECTION

AutoCompose AutoTranscribe API

OPEN COLLECTION

AutoCompose AutoTranscribe Media Gateway API

OPEN COLLECTION

AutoCompose Configuration API

OPEN COLLECTION

AutoCompose Conversations API

OPEN COLLECTION

AutoCompose Disengage API

OPEN COLLECTION

AutoCompose Engage API

OPEN COLLECTION

AutoCompose File Exporter API

OPEN COLLECTION

AutoCompose GenerativeAgent API

OPEN COLLECTION

AutoCompose Health Check API

OPEN COLLECTION

AutoCompose Knowledge Base API

OPEN COLLECTION

AutoCompose Metadata API

OPEN COLLECTION

AutoCompose Twilio Media Stream API

OPEN COLLECTION

Scroll for all 14

Agent Skills 4

Packaged agent skills for driving this provider's APIs from an AI assistant.

Get agent reply suggestions with AutoCompose

AGENT SKILL

Run GenerativeAgent on a conversation

AGENT SKILL

Add knowledge base content via API

AGENT SKILL

Summarize a conversation with AI Summary

AGENT SKILL

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Asapp Realtime Events Webhooks

ASYNCAPI

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

ASAPP API Rules

61 rules · 46 errors 13 warnings 2 info

SPECTRAL

OpenAPI Overlays 4

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Asapp Autosummary Overlay

1 action · update · asapp-autosummary-openapi.yml

DERIVED

Asapp Conversations Overlay

1 action · update · asapp-conversations-openapi.yml

DERIVED

Asapp Generativeagent Overlay

1 action · update · asapp-generativeagent-openapi.yml

DERIVED

Asapp Knowledge Base Overlay

1 action · update · asapp-knowledge-base-openapi.yml

DERIVED

JSON Schema 1

Standalone JSON Schema definitions for this provider's data models.

Asapp Messaging Feeds

0 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Asapp Authentication

apiKey · 2 schemes

SECURITY

Asapp Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Asapp Trust Center

SOC 2, PCI DSS, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Asapp Agentic Access

81 operations · 41 acting · 1 human-in-the-loop

81 operations · 41 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Sandbox
Sandbox
 SignUp
SignUp

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

X-MCPServerCandidate
X-MCPServerCandidate
 WellKnown
WellKnown
 AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt
 AgenticAccess
AgenticAccess

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 DataModel
DataModel
 Lifecycle
Lifecycle
 Components
Components
 Conformance
Conformance
 Webhooks
Webhooks

Scroll for all 7

Build 2

SDKs, sample code, and the tooling you integrate with

Packages
Packages
 SDKs
SDKs

Access & Security 4

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

StatusPage
StatusPage
 ChangeLog
ChangeLog
 Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy

Company 3

The organization behind the API

BlogRSS
BlogRSS
 Blog
Blog
 Website
Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap
CapabilityMap
 Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: asapp
name: ASAPP
description: ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center
  interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human
  in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge
  Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages,
  GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration,
  and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched
  from the provider's public developer docs.
url: https://raw.githubusercontent.com/api-evangelist/asapp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- emergence-capital
x-tier: enriched
x-tier-reason: full-api-provider
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  - sandbox
  generated: '2026-11-02'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-10-06'
image: https://www.asapp.com/favicon.ico
x-docs-platform: mintlify
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-09-19
x-docs-hosting: vercel
tags:
- Company
- Artificial Intelligence
- Conversational AI
- Contact Center
- Customer Experience
- Customer Service
- Generative AI
- Agent Assist
- Speech Recognition
- Knowledge Base
tags_raw:
- Company
- AI
- Conversational AI
- Contact Center
- Customer Experience
- Customer Service
- Generative AI
- Agent Assist
- Speech Recognition
- Knowledge Base
apis:
- aid: asapp:asapp-autocompose-api
  name: ASAPP AutoCompose API
  description: Improve agent productivity with AutoCompose API
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoCompose
  properties:
  - type: OpenAPI
    url: openapi/asapp-autocompose-api-openapi.yml
- aid: asapp:asapp-autosummary-api
  name: ASAPP AutoSummary API
  description: Endpoints for summarizing conversations and retrieving structured data
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoSummary
  properties:
  - type: OpenAPI
    url: openapi/asapp-autosummary-api-openapi.yml
- aid: asapp:asapp-autotranscribe-api
  name: ASAPP AutoTranscribe API
  description: Get streaming URL to transcribe audio
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoTranscribe
  properties:
  - type: OpenAPI
    url: openapi/asapp-autotranscribe-api-openapi.yml
- aid: asapp:asapp-autotranscribe-media-gateway-api
  name: ASAPP AutoTranscribe Media Gateway API
  description: Operations for controlling AutoTranscribe Media Gateway transcription and streaming
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoTranscribe Media Gateway
  properties:
  - type: OpenAPI
    url: openapi/asapp-autotranscribe-media-gateway-api-openapi.yml
- aid: asapp:asapp-configuration-api
  name: ASAPP Configuration API
  description: Operations to manage ASAPP configurations
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Configuration
  properties:
  - type: OpenAPI
    url: openapi/asapp-configuration-api-openapi.yml
- aid: asapp:asapp-conversations-api
  name: ASAPP Conversations API
  description: Operations to send conversational inputs to ASAPP AI services
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/asapp-conversations-api-openapi.yml
- aid: asapp:asapp-disengage-api
  name: ASAPP Disengage API
  description: end the connection of a call with GenAgent
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Disengage
  properties:
  - type: OpenAPI
    url: openapi/asapp-disengage-api-openapi.yml
- aid: asapp:asapp-engage-api
  name: ASAPP Engage API
  description: establish the connection of a call with GenAgent
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - ENGAGE
  tags_raw:
  - Engage
  properties:
  - type: OpenAPI
    url: openapi/asapp-engage-api-openapi.yml
- aid: asapp:asapp-file-exporter-api
  name: ASAPP File Exporter API
  description: API to get client exports
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - File Exporter
  properties:
  - type: OpenAPI
    url: openapi/asapp-file-exporter-api-openapi.yml
- aid: asapp:asapp-generativeagent-api
  name: ASAPP GenerativeAgent API
  description: Operations to send messages and trigger GenerativeAgent to respond or query the current state
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - GenerativeAgent
  properties:
  - type: OpenAPI
    url: openapi/asapp-generativeagent-api-openapi.yml
- aid: asapp:asapp-health-check-api
  name: ASAPP Health Check API
  description: Operations to ensure that ASAPP APIs are up and running.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Health Check
  properties:
  - type: OpenAPI
    url: openapi/asapp-health-check-api-openapi.yml
- aid: asapp:asapp-knowledge-base-api
  name: ASAPP Knowledge Base API
  description: The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Knowledge Base
  properties:
  - type: OpenAPI
    url: openapi/asapp-knowledge-base-api-openapi.yml
- aid: asapp:asapp-metadata-api
  name: ASAPP Metadata API
  description: API to submit entity's attributes to ASAPP
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Metadata
  properties:
  - type: OpenAPI
    url: openapi/asapp-metadata-api-openapi.yml
- aid: asapp:asapp-twilio-media-stream-api
  name: ASAPP Twilio Media Stream API
  description: The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Twilio Media Stream
  properties:
  - type: OpenAPI
    url: openapi/asapp-twilio-media-stream-api-openapi.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- url: https://www.asapp.com/blog/rss.xml
  type: BlogRSS
- type: CapabilityMap
  url: capabilities/asapp-capability-edges.yml
  name: ASAPP Business Capability Map
- type: Overlay
  url: overlays/asapp-autosummary-overlay.yaml
- type: DeveloperPortal
  url: https://docs.asapp.com
- type: Documentation
  url: https://docs.asapp.com
- type: APIReference
  url: https://docs.asapp.com/apis/overview
- type: GettingStarted
  url: https://docs.asapp.com/getting-started/developers
- type: Authentication
  url: authentication/asapp-authentication.yml
- type: Conventions
  url: conventions/asapp-conventions.yml
- type: ErrorCatalog
  url: errors/asapp-problem-types.yml
- type: DataModel
  url: data-model/asapp-data-model.yml
- type: Lifecycle
  url: lifecycle/asapp-lifecycle.yml
- type: StatusPage
  url: https://status.asapp.com
- type: ChangeLog
  url: changelog/asapp-changelog.yml
- type: Sandbox
  url: sandbox/asapp-sandbox.yml
- type: Packages
  url: packages/asapp-packages.yml
- type: SDKs
  url: packages/asapp-packages.yml
- type: Components
  url: components/asapp-components.yml
- type: X-MCPServerCandidate
  url: mcp/asapp-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: WellKnown
  url: well-known/asapp-well-known.yml
- type: Conformance
  url: conformance/asapp-conformance.yml
- type: Compliance
  url: https://trust.asapp.com/
- type: Webhooks
  url: asyncapi/asapp-realtime-events-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/asapp-llms.txt
- type: AgenticAccess
  url: agentic-access/asapp-agentic-access.yml
- type: TrustCenter
  url: security/asapp-trust-center.yml
- type: DomainSecurity
  url: security/asapp-domain-security.yml
- type: Blog
  url: https://www.asapp.com/blog
- type: PrivacyPolicy
  url: https://www.asapp.com/privacy-policy
- type: SignUp
  url: https://www.asapp.com/get-started
- type: Support
  url: https://docs.asapp.com/support
- type: Website
  url: https://www.asapp.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

ASAPP API — frequently asked questions

Does ASAPP have an API?

Yes. APIs.io lists 14 APIs from ASAPP, including ASAPP AutoCompose API, ASAPP AutoSummary API and ASAPP AutoTranscribe API, and 11 more.

Is there an OpenAPI specification for the ASAPP API?

Yes. APIs.io indexes 14 OpenAPI specifications for ASAPP, each linked for download from this page.

How do I authenticate with the ASAPP API?

ASAPP uses bearer-token authentication (apiKey · 2 schemes). The details are profiled on APIs.io as Asapp Authentication.

Is the ASAPP API ready for AI agents?

ASAPP has a Kin Score of 59.1 out of 100 (strong) and an Agent Readiness score of 30.8 (agent-ready), scored by API Evangelist on 2026-11-02.

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