ASAPP website screenshot

ASAPP

ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages, GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration, and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched from the provider's public developer docs.

ASAPP publishes 14 APIs on the APIs.io network, including AutoCompose API, AutoSummary API, AutoTranscribe API, and 11 more. Tagged areas include Company, AI, Conversational AI, Contact Center, and Customer Experience.

The ASAPP catalog on APIs.io includes 1 event-driven AsyncAPI specification.

ASAPP’s developer surface includes documentation, API reference, getting-started guide, authentication, changelog, sandbox, engineering blog, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub
56.7/100 strong ▬ flat Agent 50/100 agent ready Full breakdown ↓
scored 2026-08-10 · rubric v0.9.1
AccessSelf serve
14 APIs 1 MCP Servers
CompanyAIConversational AIContact CenterCustomer ExperienceCustomer ServiceGenerative AIAgent AssistSpeech RecognitionKnowledge Base

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-10 · rubric v0.9.1
Composite quality — 56.7/100 · strong
Contract Quality 18.2 / 25
Developer Ergonomics 13.8 / 20
Commercial Clarity 7.9 / 20
Operational Transparency 5.1 / 13
Governance 2.5 / 12
Discoverability 9.3 / 10
Agent readiness — 50/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/asapp: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 14

Individual APIs this provider publishes, each with its own machine-readable definition.

ASAPP AutoCompose API

Improve agent productivity with AutoCompose API

ASAPP AutoSummary API

Endpoints for summarizing conversations and retrieving structured data

ASAPP AutoTranscribe API

Get streaming URL to transcribe audio

ASAPP AutoTranscribe Media Gateway API

Operations for controlling AutoTranscribe Media Gateway transcription and streaming

ASAPP Configuration API

Operations to manage ASAPP configurations

ASAPP Conversations API

Operations to send conversational inputs to ASAPP AI services

ASAPP Disengage API

end the connection of a call with GenAgent

ASAPP Engage API

establish the connection of a call with GenAgent

ASAPP File Exporter API

API to get client exports

ASAPP GenerativeAgent API

Operations to send messages and trigger GenerativeAgent to respond or query the current state

ASAPP Health Check API

Operations to ensure that ASAPP APIs are up and running.

ASAPP Knowledge Base API

The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.

ASAPP Metadata API

API to submit entity's attributes to ASAPP

ASAPP Twilio Media Stream API

The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.

Scroll for all 14

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

asapp-mcp.yml

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Asapp Realtime Events Webhooks

ASYNCAPI

JSON Schema 1

Standalone JSON Schema definitions for this provider's data models.

Asapp Messaging Feeds

0 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Asapp Authentication

apiKey · 2 schemes

SECURITY

Asapp Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Asapp Trust Center

SOC 2, PCI DSS, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Asapp Agentic Access

137 operations · 93 acting · 2 human-in-the-loop

137 operations · 93 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Sandbox
Sandbox
 SignUp
SignUp

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 WellKnown
WellKnown
 AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt
 AgenticAccess
AgenticAccess

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 DataModel
DataModel
 Lifecycle
Lifecycle
 Components
Components
 Conformance
Conformance
 Webhooks
Webhooks

Scroll for all 7

Build 2

SDKs, sample code, and the tooling you integrate with

Packages
Packages
 SDKs
SDKs

Access & Security 4

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

StatusPage
StatusPage
 ChangeLog
ChangeLog
 Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Blog
Blog
 Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: asapp
name: ASAPP
description: ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center
  interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human
  in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge
  Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages,
  GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration,
  and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched
  from the provider's public developer docs.
url: https://raw.githubusercontent.com/api-evangelist/asapp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- emergence-capital
x-tier: enriched
x-tier-reason: full-api-provider
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.asapp.com/favicon.ico
tags:
- Company
- AI
- Conversational AI
- Contact Center
- Customer Experience
- Customer Service
- Generative AI
- Agent Assist
- Speech Recognition
- Knowledge Base
apis:
- aid: asapp:asapp-autocompose-api
  name: ASAPP AutoCompose API
  description: Improve agent productivity with AutoCompose API
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoCompose
  properties:
  - type: OpenAPI
    url: openapi/asapp-autocompose-api-openapi.yml
- aid: asapp:asapp-autosummary-api
  name: ASAPP AutoSummary API
  description: Endpoints for summarizing conversations and retrieving structured data
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoSummary
  properties:
  - type: OpenAPI
    url: openapi/asapp-autosummary-api-openapi.yml
- aid: asapp:asapp-autotranscribe-api
  name: ASAPP AutoTranscribe API
  description: Get streaming URL to transcribe audio
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoTranscribe
  properties:
  - type: OpenAPI
    url: openapi/asapp-autotranscribe-api-openapi.yml
- aid: asapp:asapp-autotranscribe-media-gateway-api
  name: ASAPP AutoTranscribe Media Gateway API
  description: Operations for controlling AutoTranscribe Media Gateway transcription and streaming
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - AutoTranscribe Media Gateway
  properties:
  - type: OpenAPI
    url: openapi/asapp-autotranscribe-media-gateway-api-openapi.yml
- aid: asapp:asapp-configuration-api
  name: ASAPP Configuration API
  description: Operations to manage ASAPP configurations
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Configuration
  properties:
  - type: OpenAPI
    url: openapi/asapp-configuration-api-openapi.yml
- aid: asapp:asapp-conversations-api
  name: ASAPP Conversations API
  description: Operations to send conversational inputs to ASAPP AI services
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/asapp-conversations-api-openapi.yml
- aid: asapp:asapp-disengage-api
  name: ASAPP Disengage API
  description: end the connection of a call with GenAgent
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Disengage
  properties:
  - type: OpenAPI
    url: openapi/asapp-disengage-api-openapi.yml
- aid: asapp:asapp-engage-api
  name: ASAPP Engage API
  description: establish the connection of a call with GenAgent
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Engage
  properties:
  - type: OpenAPI
    url: openapi/asapp-engage-api-openapi.yml
- aid: asapp:asapp-file-exporter-api
  name: ASAPP File Exporter API
  description: API to get client exports
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - File Exporter
  properties:
  - type: OpenAPI
    url: openapi/asapp-file-exporter-api-openapi.yml
- aid: asapp:asapp-generativeagent-api
  name: ASAPP GenerativeAgent API
  description: Operations to send messages and trigger GenerativeAgent to respond or query the current state
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - GenerativeAgent
  properties:
  - type: OpenAPI
    url: openapi/asapp-generativeagent-api-openapi.yml
- aid: asapp:asapp-health-check-api
  name: ASAPP Health Check API
  description: Operations to ensure that ASAPP APIs are up and running.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Health Check
  properties:
  - type: OpenAPI
    url: openapi/asapp-health-check-api-openapi.yml
- aid: asapp:asapp-knowledge-base-api
  name: ASAPP Knowledge Base API
  description: The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Knowledge Base
  properties:
  - type: OpenAPI
    url: openapi/asapp-knowledge-base-api-openapi.yml
- aid: asapp:asapp-metadata-api
  name: ASAPP Metadata API
  description: API to submit entity's attributes to ASAPP
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Metadata
  properties:
  - type: OpenAPI
    url: openapi/asapp-metadata-api-openapi.yml
- aid: asapp:asapp-twilio-media-stream-api
  name: ASAPP Twilio Media Stream API
  description: The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.
  humanURL: https://docs.asapp.com/apis/conversations
  baseURL: https://api.asapp.com
  tags:
  - Twilio Media Stream
  properties:
  - type: OpenAPI
    url: openapi/asapp-twilio-media-stream-api-openapi.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DeveloperPortal
  url: https://docs.asapp.com
- type: Documentation
  url: https://docs.asapp.com
- type: APIReference
  url: https://docs.asapp.com/apis/overview
- type: GettingStarted
  url: https://docs.asapp.com/getting-started/developers
- type: Authentication
  url: authentication/asapp-authentication.yml
- type: Conventions
  url: conventions/asapp-conventions.yml
- type: ErrorCatalog
  url: errors/asapp-problem-types.yml
- type: DataModel
  url: data-model/asapp-data-model.yml
- type: Lifecycle
  url: lifecycle/asapp-lifecycle.yml
- type: StatusPage
  url: https://status.asapp.com
- type: ChangeLog
  url: changelog/asapp-changelog.yml
- type: Sandbox
  url: sandbox/asapp-sandbox.yml
- type: Packages
  url: packages/asapp-packages.yml
- type: SDKs
  url: packages/asapp-packages.yml
- type: Components
  url: components/asapp-components.yml
- type: MCPServer
  url: mcp/asapp-mcp.yml
- type: WellKnown
  url: well-known/asapp-well-known.yml
- type: Conformance
  url: conformance/asapp-conformance.yml
- type: Compliance
  url: https://trust.asapp.com/
- type: Webhooks
  url: asyncapi/asapp-realtime-events-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/asapp-llms.txt
- type: AgenticAccess
  url: agentic-access/asapp-agentic-access.yml
- type: TrustCenter
  url: security/asapp-trust-center.yml
- type: DomainSecurity
  url: security/asapp-domain-security.yml
- type: Blog
  url: https://www.asapp.com/blog
- type: PrivacyPolicy
  url: https://www.asapp.com/privacy-policy
- type: SignUp
  url: https://www.asapp.com/get-started
- type: Support
  url: https://docs.asapp.com/support
- type: Website
  url: https://www.asapp.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence