LivePerson

LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web, mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center management, reporting, messaging, and security.

LivePerson is listed with 9 APIs on the APIs.io network. Tagged areas include Conversational AI, Customer Engagement, Messaging, Contact Center, and Bots.

LivePerson’s developer surface includes developer portal, documentation, getting-started guide, authentication, engineering blog, and 9 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

17.8/100 emerging ▬ flat Agent 3/100 human only Front door AI 6/6 dominant Heartbeat 100/100 alive Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemium

9 APIs

Conversational AI Customer Engagement Messaging Contact Center Bots Chat

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 17.8/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 5.3 / 17

Access Clarity 2.7 / 17

Operational Transparency 2.0 / 11

Contract Governance 0.0 / 10

Discoverability 5.3 / 9

Regulatory Posture 2.5 / 15

Agent readiness — 3/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document
MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0

11 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 0.0 — up to +25.0 composite points
Access Clarity scores 15.8 — up to +16.8 composite points
Developer Ergonomics scores 31.0 — up to +13.8 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/liveperson/apis.yml: open an issue on github.com/api-evangelist/liveperson to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Mobile SDK Publishers (Play SDK Index, CocoaPods, ADA certification)	builds-on	44.2	-	-
Drupal Contributed-Module Ecosystem	builds-on	44.2	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

LivePerson Conversational Cloud API

Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations, consumer messaging, conversation history, and engagement events.

LivePerson Intent Manager API

Programmatic access to natural language understanding, intent recognition, and conversation classification capabilities of the LivePerson platform.

LivePerson Conversation Builder API

APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.

LivePerson KnowledgeAI API

APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson conversations.

LivePerson Messaging Operations API

Real-time and historical operational metrics for messaging conversations, including queues, agent activity, and SLA performance.

LivePerson Data Access API

Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.

LivePerson Engagement History API

API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and survey results.

LivePerson Login Service API

Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational Cloud APIs.

LivePerson Functions

Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational workflows.

Scroll for all 9

LivePerson API pricing

Not yet checked against LivePerson's own pricing page. Compiled by API Evangelist on 2026-05-04; confirm before you rely on a figure. A free plan or tier is listed.

Plan	Price
Free freemium	Free
Professional paid	Free
Enterprise enterprise	—

Plan details, limits and sources →

Rate limits

Free Tier Default: 10 requests per minute
Free Tier Monthly Quota: 1000 requests per month
Professional Tier Default: 100 requests per minute

Compiled by API Evangelist, not yet checked against LivePerson's documentation. All 5 limits →

Pricing Plans 1

Published pricing tiers and plan structures.

Liveperson Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Liveperson Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Liveperson Finops

FINOPS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Liveperson Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Liveperson Trust Center

SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Portal

Portal

GettingStarted

GettingStarted

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

StatusPage

StatusPage

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: liveperson
name: LivePerson
description: LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform
  enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web,
  mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center
  management, reporting, messaging, and security.
type: Index
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Freemium
  confidence: low
  source:
  - plans
  - security
  generated: '2026-11-06'
  method: derived
position: Consuming
access: 3rd-Party
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/liveperson.png
tags:
- Conversational AI
- Customer Engagement
- Messaging
- Contact Center
- Bots
- Chat
created: '2025-01-14'
modified: '2026-04-28'
url: https://raw.githubusercontent.com/api-evangelist/liveperson/refs/heads/main/apis.yml
specificationVersion: '0.23'
apis:
- aid: liveperson:conversational-cloud-api
  name: LivePerson Conversational Cloud API
  description: Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations,
    consumer messaging, conversation history, and engagement events.
  humanURL: https://developers.liveperson.com/getting-started.html
  baseURL: https://api.liveperson.net
  tags:
  - Conversational AI
  - Messaging
  - Contact Center
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/getting-started.html
  - type: GettingStarted
    url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
  - type: Authentication
    url: https://developers.liveperson.com/login-service-api-overview.html
- aid: liveperson:intent-manager-api
  name: LivePerson Intent Manager API
  description: Programmatic access to natural language understanding, intent recognition, and conversation classification
    capabilities of the LivePerson platform.
  humanURL: https://developers.liveperson.com/intent-manager-overview.html
  tags:
  - Conversational AI
  - Natural Language Understanding
  - Intents
  tags_raw:
  - Conversational AI
  - NLU
  - Intents
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/intent-manager-overview.html
- aid: liveperson:conversation-builder-api
  name: LivePerson Conversation Builder API
  description: APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.
  humanURL: https://developers.liveperson.com/conversation-builder-overview.html
  tags:
  - Bots
  - Conversational AI
  - Dialog
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/conversation-builder-overview.html
- aid: liveperson:knowledgeai-api
  name: LivePerson KnowledgeAI API
  description: APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson
    conversations.
  humanURL: https://developers.liveperson.com/knowledgeai-api-overview.html
  tags:
  - Knowledge Base
  - Artificial Intelligence
  - Search
  tags_raw:
  - Knowledge Base
  - AI
  - Search
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/knowledgeai-api-overview.html
- aid: liveperson:messaging-operations-api
  name: LivePerson Messaging Operations API
  description: Real-time and historical operational metrics for messaging conversations, including queues, agent activity,
    and SLA performance.
  humanURL: https://developers.liveperson.com/messaging-operations-api-overview.html
  tags:
  - Analytics
  - Reporting
  - Messaging
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/messaging-operations-api-overview.html
- aid: liveperson:data-access-api
  name: LivePerson Data Access API
  description: Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.
  humanURL: https://developers.liveperson.com/data-access-api-overview.html
  tags:
  - Analytics
  - Data Export
  - Reporting
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/data-access-api-overview.html
- aid: liveperson:engagement-history-api
  name: LivePerson Engagement History API
  description: API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and
    survey results.
  humanURL: https://developers.liveperson.com/engagement-history-api-overview.html
  tags:
  - History
  - Engagement
  - Analytics
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/engagement-history-api-overview.html
- aid: liveperson:login-service-api
  name: LivePerson Login Service API
  description: Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational
    Cloud APIs.
  humanURL: https://developers.liveperson.com/login-service-api-overview.html
  tags:
  - Authentication
  - Security
  - OAuth
  tags_raw:
  - Authentication
  - Security
  - OAuth
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/login-service-api-overview.html
- aid: liveperson:functions
  name: LivePerson Functions
  description: Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational
    workflows.
  humanURL: https://developers.liveperson.com/liveperson-functions-overview.html
  tags:
  - Serverless
  - Functions
  - Extensibility
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/liveperson-functions-overview.html
common:
- type: Plans
  url: plans/liveperson-plans-pricing.yml
- type: RateLimits
  url: rate-limits/liveperson-rate-limits.yml
- type: FinOps
  url: finops/liveperson-finops.yml
- type: TrustCenter
  url: security/liveperson-trust-center.yml
- type: DomainSecurity
  url: security/liveperson-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/liveperson
- type: Website
  url: https://www.liveperson.com
- type: Portal
  url: https://developers.liveperson.com/
- type: Documentation
  url: https://developers.liveperson.com/getting-started.html
- type: GettingStarted
  url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
- type: Authentication
  url: https://developers.liveperson.com/login-service-api-overview.html
- type: StatusPage
  url: https://status.liveperson.com/
- type: Blog
  url: https://www.liveperson.com/resources/blog/
- type: GitHubOrganization
  url: https://github.com/LivePersonInc
- type: Integrations
  url: https://www.liveperson.com/partners/
integrations:
- name: LivePerson Inc.
- name: AI Chatbot Toolset
- name: Webinar
- name: Report
- name: LivePerson partnership illustration
- name: IBM logo small
maintainers:
- FN: API Evangelist
  email: info@apievangelist.com

LivePerson API — frequently asked questions

Does LivePerson have an API?

Yes. APIs.io lists 9 APIs from LivePerson, including LivePerson Conversational Cloud API, LivePerson Intent Manager API and LivePerson Conversation Builder API, and 6 more.

How do I authenticate with the LivePerson API?

LivePerson uses bearer-token authentication.

How much does the LivePerson API cost?

APIs.io lists 3 pricing plans for LivePerson, with each plan's price, limits and inclusions under Pricing on this page.

Is the LivePerson API ready for AI agents?

LivePerson has a Kin Score of 17.8 out of 100 (emerging) and an Agent Readiness score of 3.1 (human-only), scored by API Evangelist on 2026-11-06.

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get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
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