LivePerson

LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web, mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center management, reporting, messaging, and security.

9 APIs 0 Features

Conversational AICustomer EngagementMessagingContact CenterBotsChat

APIs

LivePerson Conversational Cloud API

Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations, consumer messaging, conversation history, and engagement events.

LivePerson Intent Manager API

Programmatic access to natural language understanding, intent recognition, and conversation classification capabilities of the LivePerson platform.

LivePerson Conversation Builder API

APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.

LivePerson KnowledgeAI API

APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson conversations.

LivePerson Messaging Operations API

Real-time and historical operational metrics for messaging conversations, including queues, agent activity, and SLA performance.

LivePerson Data Access API

Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.

LivePerson Engagement History API

API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and survey results.

LivePerson Login Service API

Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational Cloud APIs.

LivePerson Functions

Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational workflows.

Pricing Plans

Liveperson Plans Pricing

3 plans

PLANS

Rate Limits

Liveperson Rate Limits

5 limits

RATE LIMITS

FinOps

Liveperson Finops

FINOPS

Resources

GitHubOrganization

GitHubOrganization

Sources

aid: liveperson
name: LivePerson
description: LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform
  enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web,
  mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center
  management, reporting, messaging, and security.
type: Index
position: Consuming
access: 3rd-Party
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Conversational AI
- Customer Engagement
- Messaging
- Contact Center
- Bots
- Chat
created: '2025-01-14'
modified: '2026-04-28'
url: https://raw.githubusercontent.com/api-evangelist/liveperson/refs/heads/main/apis.yml
specificationVersion: '0.19'
apis:
- aid: liveperson:conversational-cloud-api
  name: LivePerson Conversational Cloud API
  description: Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations,
    consumer messaging, conversation history, and engagement events.
  humanURL: https://developers.liveperson.com/getting-started.html
  baseURL: https://api.liveperson.net
  tags:
  - Conversational AI
  - Messaging
  - Contact Center
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/getting-started.html
  - type: GettingStarted
    url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
  - type: Authentication
    url: https://developers.liveperson.com/login-service-api-overview.html
- aid: liveperson:intent-manager-api
  name: LivePerson Intent Manager API
  description: Programmatic access to natural language understanding, intent recognition, and conversation classification
    capabilities of the LivePerson platform.
  humanURL: https://developers.liveperson.com/intent-manager-overview.html
  tags:
  - Conversational AI
  - NLU
  - Intents
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/intent-manager-overview.html
- aid: liveperson:conversation-builder-api
  name: LivePerson Conversation Builder API
  description: APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.
  humanURL: https://developers.liveperson.com/conversation-builder-overview.html
  tags:
  - Bots
  - Conversational AI
  - Dialog
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/conversation-builder-overview.html
- aid: liveperson:knowledgeai-api
  name: LivePerson KnowledgeAI API
  description: APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson
    conversations.
  humanURL: https://developers.liveperson.com/knowledgeai-api-overview.html
  tags:
  - Knowledge Base
  - AI
  - Search
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/knowledgeai-api-overview.html
- aid: liveperson:messaging-operations-api
  name: LivePerson Messaging Operations API
  description: Real-time and historical operational metrics for messaging conversations, including queues, agent activity,
    and SLA performance.
  humanURL: https://developers.liveperson.com/messaging-operations-api-overview.html
  tags:
  - Analytics
  - Reporting
  - Messaging
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/messaging-operations-api-overview.html
- aid: liveperson:data-access-api
  name: LivePerson Data Access API
  description: Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.
  humanURL: https://developers.liveperson.com/data-access-api-overview.html
  tags:
  - Analytics
  - Data Export
  - Reporting
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/data-access-api-overview.html
- aid: liveperson:engagement-history-api
  name: LivePerson Engagement History API
  description: API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and
    survey results.
  humanURL: https://developers.liveperson.com/engagement-history-api-overview.html
  tags:
  - History
  - Engagement
  - Analytics
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/engagement-history-api-overview.html
- aid: liveperson:login-service-api
  name: LivePerson Login Service API
  description: Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational
    Cloud APIs.
  humanURL: https://developers.liveperson.com/login-service-api-overview.html
  tags:
  - Authentication
  - Security
  - OAuth
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/login-service-api-overview.html
- aid: liveperson:functions
  name: LivePerson Functions
  description: Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational
    workflows.
  humanURL: https://developers.liveperson.com/liveperson-functions-overview.html
  tags:
  - Serverless
  - Functions
  - Extensibility
  properties:
  - type: Documentation
    url: https://developers.liveperson.com/liveperson-functions-overview.html
common:
- type: LinkedIn
  url: https://www.linkedin.com/company/liveperson
- type: Website
  url: https://www.liveperson.com
- type: Portal
  url: https://developers.liveperson.com/
- type: Documentation
  url: https://developers.liveperson.com/getting-started.html
- type: GettingStarted
  url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
- type: Authentication
  url: https://developers.liveperson.com/login-service-api-overview.html
- type: StatusPage
  url: https://status.liveperson.com/
- type: Blog
  url: https://www.liveperson.com/resources/blog/
- type: GitHubOrganization
  url: https://github.com/LivePersonInc
- type: Integrations
  url: https://www.liveperson.com/partners/
integrations:
- name: LivePerson Inc.
- name: AI Chatbot Toolset
- name: Webinar
- name: Report
- name: LivePerson partnership illustration
- name: IBM logo small
maintainers:
- FN: API Evangelist
  email: info@apievangelist.com