Brainfish

Brainfish is an AI product-support platform for B2B SaaS companies, built in Sydney and deployed globally with US/EU/AU data residency. Its AI support agents resolve customer tickets across chat, email, in-product, Slack and Teams, grounding every answer in the company's real product knowledge rather than training on customer data. Brainfish exposes a REST Public API (https://api.brainfi.sh) to programmatically manage the knowledge base (collections, documents, catalogs), generate cited AI answers and follow-up questions, and pull session analytics, plus a remote Model Context Protocol (MCP) server and an embeddable browser widget suite. Backed by Prosus Ventures.

Brainfish publishes 9 APIs on the APIs.io network, including Agents API, Analytics API, Authentication API, and 6 more. Tagged areas include Company, Artificial Intelligence, Customer-Support, Knowledge Base, and Help Desk.

Brainfish’s developer surface includes documentation, API reference, getting-started guide, support, changelog, engineering blog, pricing, and 19 more developer resources.

🌐 Visit website 📡 Source on GitHub

53.9/100 developing ▬ flat Agent 62/100 agent native saas Full breakdown ↓
scored 2026-09-06 · rubric v0.19.0

1 APIs 1 MCP Servers

Company Artificial Intelligence Customer-Support Knowledge Base Help Desk Agents Support Automation Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-06 · rubric v0.19.0

Composite quality — 53.9/100 · developing

Contract Quality 15.2 / 25

Developer Ergonomics 13.2 / 20

Access Clarity 9.5 / 20

Operational Transparency 6.2 / 13

Contract Governance 2.2 / 12

Discoverability 7.6 / 10

Agent readiness — 62/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/brainfish: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

Open Collections 10

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Brainfish MCP Server

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

MCPServer

AgentSkill

WellKnown

LLMsTxt

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Components

Components

Lifecycle

Lifecycle

Build 3

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 3

Status, limits, changes, and where to get help

Support

Support

ChangeLog

ChangeLog

StatusPage

StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Blog

Blog

Website

Website

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: brainfish
name: Brainfish
description: Brainfish is an AI product-support platform for B2B SaaS companies, built in Sydney and deployed globally with
  US/EU/AU data residency. Its AI support agents resolve customer tickets across chat, email, in-product, Slack and Teams,
  grounding every answer in the company's real product knowledge rather than training on customer data. Brainfish exposes
  a REST Public API (https://api.brainfi.sh) to programmatically manage the knowledge base (collections, documents, catalogs),
  generate cited AI answers and follow-up questions, and pull session analytics, plus a remote Model Context Protocol (MCP)
  server and an embeddable browser widget suite. Backed by Prosus Ventures.
url: https://raw.githubusercontent.com/api-evangelist/brainfish/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- prosus-ventures
x-tier: profiled
x-tier-reason: enriched-from-public-api
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.brainfishai.com/og-default.png
tags:
- Company
- Artificial Intelligence
- Customer-Support
- Knowledge Base
- Help Desk
- Agents
- Support Automation
- Software-as-a-Service
tags_raw:
- Company
- AI
- Customer Support
- Knowledge Base
- Help Desk
- Agents
- Support Automation
- SaaS
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: brainfish:brainfish-agents-api
  name: Brainfish Agents API
  description: AI agent operations for answer generation and streaming
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/brainfish-agents-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-analytics-api
  name: Brainfish Analytics API
  description: Conversation thread analytics with filtering and pagination
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Analytics
  properties:
  - type: OpenAPI
    url: openapi/brainfish-analytics-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-authentication-api
  name: Brainfish Authentication API
  description: Authentication and token validation operations
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/brainfish-authentication-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-catalogs-api
  name: Brainfish Catalogs API
  description: Catalog management operations. Create catalogs and sync content programmatically via the API.
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Catalogs
  properties:
  - type: OpenAPI
    url: openapi/brainfish-catalogs-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-collections-api
  name: Brainfish Collections API
  description: Collection management operations including create, read, update, list, and delete
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Collection
  tags_raw:
  - Collections
  properties:
  - type: OpenAPI
    url: openapi/brainfish-collections-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-conversations-api
  name: Brainfish Conversations API
  description: Conversation operations including follow-up question generation
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/brainfish-conversations-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-documents-api
  name: Brainfish Documents API
  description: Document management operations including create, read, update, list, and delete
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Documents
  properties:
  - type: OpenAPI
    url: openapi/brainfish-documents-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-sessions-api
  name: Brainfish Sessions API
  description: Chat session search, detail, timeline, and AI-powered insights. A "session" is a chat conversation keyed by
    conversationId.
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - Sessions
  properties:
  - type: OpenAPI
    url: openapi/brainfish-sessions-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
- aid: brainfish:brainfish-users-api
  name: Brainfish Users API
  description: User-scoped operations. Generate answers personalized to a specific external/platform user with automatic attribute-based
    collection filtering.
  humanURL: https://docs.brainfi.sh/api-reference
  baseURL: https://api.brainfi.sh
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/brainfish-users-api-openapi.yml
  - type: APIReference
    url: https://docs.brainfi.sh/api-reference
  - type: Authentication
    url: authentication/brainfish-authentication.yml
  - type: Conventions
    url: conventions/brainfish-conventions.yml
  - type: Idempotency
    url: conventions/brainfish-conventions.yml
  - type: ErrorCatalog
    url: errors/brainfish-problem-types.yml
  - type: RateLimits
    url: rate-limits/brainfish-rate-limits.yml
  - type: DataModel
    url: data-model/brainfish-data-model.yml
  - type: AgenticAccess
    url: agentic-access/brainfish-agentic-access.yml
  - type: Conformance
    url: conformance/brainfish-conformance.yml
  - type: Arazzo
    url: arazzo/brainfish-create-collection-and-document.yml
  - type: Arazzo
    url: arazzo/brainfish-answer-and-followups.yml
  - type: Arazzo
    url: arazzo/brainfish-catalog-sync.yml
common:
- type: Overlay
  url: overlays/brainfish-public-api-overlay.yaml
- type: DeveloperPortal
  url: https://docs.brainfi.sh
- type: Documentation
  url: https://docs.brainfi.sh
- type: APIReference
  url: https://docs.brainfi.sh/api-reference
- type: GettingStarted
  url: https://help.brainfi.sh
- type: Support
  url: https://help.brainfi.sh
- type: MCPServer
  url: mcp/brainfish-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Packages
  url: packages/brainfish-packages.yml
- type: SDKs
  url: packages/brainfish-packages.yml
- type: Components
  url: components/brainfish-components.yml
- type: WellKnown
  url: well-known/brainfish-well-known.yml
- type: LLMsTxt
  url: llms/brainfish-llms.txt
- type: ChangeLog
  url: changelog/brainfish-changelog.yml
- type: Lifecycle
  url: lifecycle/brainfish-lifecycle.yml
- type: StatusPage
  url: https://status.brainfi.sh
- type: TrustCenter
  url: security/brainfish-trust-center.yml
- type: Compliance
  url: https://trust.brainfi.sh/
- type: DomainSecurity
  url: security/brainfish-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/brainfish-ai
- type: Blog
  url: https://www.brainfishai.com/blog
- type: Pricing
  url: https://www.brainfishai.com/pricing
- type: SignUp
  url: https://app.brainfi.sh
- type: TermsOfService
  url: https://www.brainfishai.com/terms
- type: PrivacyPolicy
  url: https://www.brainfishai.com/privacy-policy
- type: Website
  url: https://www.brainfishai.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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