Brainfish Analytics API

Conversation thread analytics with filtering and pagination

Documentation

Specifications

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OpenAPI Specification

brainfish-analytics-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: Brainfish Public Agents Analytics API
  description: "The Brainfish API is organized around REST. Our API has predictable resource-oriented URLs, accepts JSON-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.\n\nUse the Brainfish API to programmatically manage your knowledge base, generate AI-powered answers, and integrate Brainfish capabilities into your applications.\n\n---\n\n## Just Getting Started?\n\nCheck out our [Help documentation](https://help.brainfi.sh) for guides and tutorials.\n\n---\n\n## Base URL\n\n```\nhttps://api.brainfi.sh\n```\n\nAll API requests must be made over HTTPS. Calls made over plain HTTP will fail.\n\n---\n\n## Authentication\n\nThe Brainfish API uses API tokens to authenticate requests. You can view and manage your API tokens in your [Brainfish Dashboard](https://app.brainfi.sh) under **Settings → API Tokens**.\n\nAPI tokens have the prefix `bf_api_`. Your API tokens carry many privileges, so be sure to keep them secure! Do not share your API tokens in publicly accessible areas such as GitHub, client-side code, and so forth.\n\nAll API requests must include authentication. Requests without authentication will fail.\n\n| Header | Description |\n|--------|-------------|\n| `Authorization` | Bearer token authentication: `Bearer bf_api_xxxxx` |\n| `agent-key` | Required for AI Agent endpoints only. Find this in your Agents page. |\n\n**Example: Authenticated Request**\n\n```bash\ncurl https://api.brainfi.sh/v1/auth/validate \\\n  -X POST \\\n  -H \"Authorization: Bearer bf_api_xxxxx\" \\\n  -H \"Content-Type: application/json\"\n```\n\n---\n\n## Errors\n\nBrainfish uses conventional HTTP response codes to indicate the success or failure of an API request.\n\n| Code | Description |\n|------|-------------|\n| `2xx` | Success — The request was successful. |\n| `4xx` | Client Error — The request failed due to client-side issues (e.g., missing required parameter, invalid authentication, resource not found). |\n| `5xx` | Server Error — Something went wrong on Brainfish's servers (these are rare). |\n\n**Error Response Format**\n\n```json\n{\n  \"error\": \"validation_failed\",\n  \"message\": \"Request validation failed\",\n  \"validationErrors\": [\n    {\n      \"field\": \"query\",\n      \"message\": \"Query cannot be empty\",\n      \"code\": \"invalid_string\"\n    }\n  ],\n  \"timestamp\": \"2024-01-15T10:30:00Z\",\n  \"requestId\": \"req-abc123\"\n}\n```\n\nThe `requestId` can be provided to Brainfish support when troubleshooting issues.\n\n---\n\n## Rate Limiting\n\nThe API implements rate limiting to ensure fair usage and system stability.\n\n| Endpoint Type | Limit |\n|---------------|-------|\n| Most endpoints | 25 requests per minute |\n| Token revocation | 10 requests per hour |\n\nWhen you exceed the rate limit, the API returns a `429 Too Many Requests` response with headers indicating when you can retry:\n\n- `X-RateLimit-Limit`: Maximum requests allowed in the window\n- `X-RateLimit-Remaining`: Remaining requests in current window\n- `X-RateLimit-Reset`: Unix timestamp when the rate limit resets\n\n---\n\n## Available Resources\n\n| Resource | Description |\n|----------|-------------|\n| **Authentication** | Validate and revoke API tokens |\n| **AI Agents** | Generate streaming AI-powered answers from your knowledge base |\n| **Analytics** | Query conversation thread analytics with filtering and pagination |\n| **Conversations** | Generate follow-up questions for conversations |\n| **Collections** | Organize documents into collections |\n| **Catalogs** | Create catalogs and sync content via API |\n| **Documents** | Create, read, update, and delete documents |\n\n---\n\n## Quick Start\n\n**1. Create an API token** in your Brainfish dashboard under Settings → API Tokens.\n\n**2. Validate your token** to ensure it's working:\n\n```bash\ncurl https://api.brainfi.sh/v1/auth/validate \\\n  -X POST \\\n  -H \"Authorization: Bearer bf_api_xxxxx\" \\\n  -H \"Content-Type: application/json\"\n```\n\n**3. For AI endpoints**, get your agent key from the Agents page.\n\n**4. Generate an AI answer**:\n\n```bash\ncurl https://api.brainfi.sh/v1/agents/answer \\\n  -X POST \\\n  -H \"Authorization: Bearer bf_api_xxxxx\" \\\n  -H \"agent-key: your-agent-key\" \\\n  -H \"Content-Type: application/json\" \\\n  -d '{\"query\": \"How do I reset my password?\"}'\n```\n\n---\n\n## Pagination\n\nList endpoints support pagination using `limit` and `offset` parameters:\n\n| Parameter | Description | Default |\n|-----------|-------------|---------|\n| `limit` | Maximum number of results to return (1-100) | 25 |\n| `offset` | Number of results to skip | 0 |\n\nPaginated responses include a `pagination` object:\n\n```json\n{\n  \"data\": [...],\n  \"pagination\": {\n    \"offset\": 0,\n    \"limit\": 25,\n    \"total\": 42\n  }\n}\n```\n"
  version: 1.0.0
  contact:
    name: Brainfish API Support
    email: support@brainfish.ai
    url: https://help.brainfi.sh/articles/api-reference-7mjzVCAmeM
  license:
    name: Proprietary
servers:
- url: https://api.brainfi.sh
  description: Production server
tags:
- name: Analytics
  description: Conversation thread analytics with filtering and pagination
paths:
  /v1/analytics/threads:
    post:
      summary: List analytics threads
      description: 'List and filter conversation threads with analytics data. Returns each thread''s initial question,

        source channel, resolution status, conversation score, and pagination metadata.


        A date range is required. Results are ordered by creation date descending.

        '
      operationId: listAnalyticsThreads
      tags:
      - Analytics
      security:
      - BearerAuth: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AnalyticsThreadsRequest'
            examples:
              basicDateRange:
                summary: Fetch threads for a date range
                value:
                  dateRange:
                    from: 1711929600000
                    to: 1714521600000
              withFilters:
                summary: Filter by status and feedback
                value:
                  dateRange:
                    from: 1711929600000
                    to: 1714521600000
                  status:
                  - answered
                  - partial
                  feedback:
                  - negative
                  limit: 20
                  offset: 0
      responses:
        '200':
          description: Threads retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AnalyticsThreadsResponse'
              example:
                data:
                - id: a1b2c3d4-e5f6-7890-abcd-ef1234567890
                  question: How do I reset my password?
                  source:
                    name: Help Widget
                    color: '#4F46E5'
                  resolutionStatus: answered
                  timestamp: '2024-04-01T12:00:00Z'
                  value: a1b2c3d4-e5f6-7890-abcd-ef1234567890
                  hasAttributes: true
                  conversationScore: 0.85
                pagination:
                  total: 142
                  limit: 10
                  offset: 0
                timestamp: '2024-04-15T10:30:00Z'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
        '429':
          $ref: '#/components/responses/TooManyRequests'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  schemas:
    AnalyticsThreadsRequest:
      type: object
      required:
      - dateRange
      properties:
        dateRange:
          type: object
          required:
          - from
          - to
          properties:
            from:
              type: number
              description: Start date as Unix timestamp in milliseconds
              example: 1711929600000
            to:
              type: number
              description: End date as Unix timestamp in milliseconds
              example: 1714521600000
        limit:
          type: integer
          minimum: 1
          maximum: 100
          default: 10
          description: Number of threads to return
        offset:
          type: integer
          minimum: 0
          default: 0
          description: Pagination offset
        sources:
          type: array
          items:
            type: string
          description: Filter by channel keys (source identifiers)
        status:
          type: array
          items:
            type: string
            enum:
            - answered
            - partial
            - unable_to_help
            - technical_issue
            - skipped
          description: Filter by resolution status
        feedback:
          type: array
          items:
            type: string
            enum:
            - positive
            - negative
          description: Filter by user feedback type
        searchQuery:
          type: string
          description: Search within user messages across threads
        actions:
          type: array
          items:
            type: string
          description: Filter by action types
    AnalyticsThread:
      type: object
      properties:
        id:
          type: string
          format: uuid
          description: Thread ID
        question:
          type: string
          description: First user message in the thread
        source:
          type: object
          properties:
            name:
              type: string
              description: Channel name
            color:
              type: string
              description: Channel display colour
        resolutionStatus:
          type: string
          nullable: true
          enum:
          - answered
          - partial
          - unable_to_help
          - technical_issue
          - skipped
          description: Thread resolution status
        timestamp:
          type: string
          format: date-time
          description: Timestamp of the first user message
        value:
          type: string
          description: Thread ID (alias)
        hasAttributes:
          type: boolean
          description: Whether the thread has user attributes
        conversationScore:
          type: number
          nullable: true
          description: AI-computed conversation quality score
    Error:
      type: object
      required:
      - error
      - message
      properties:
        error:
          type: string
          description: Error type or code
        message:
          type: string
          description: Human-readable error message
        details:
          type: object
          additionalProperties: true
          description: Additional error details
        timestamp:
          type: string
          format: date-time
          description: Error timestamp
        requestId:
          type: string
          description: Unique request identifier for debugging
    ValidationError:
      allOf:
      - $ref: '#/components/schemas/Error'
      - type: object
        properties:
          validationErrors:
            type: array
            items:
              type: object
              properties:
                field:
                  type: string
                  description: Field that failed validation
                message:
                  type: string
                  description: Validation error message
                code:
                  type: string
                  description: Validation error code
    AnalyticsThreadsResponse:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/AnalyticsThread'
        pagination:
          type: object
          properties:
            total:
              type: integer
              description: Total number of matching threads
            limit:
              type: integer
              description: Page size
            offset:
              type: integer
              description: Current offset
        timestamp:
          type: string
          format: date-time
          description: Response timestamp
  responses:
    Unauthorized:
      description: Authentication required or invalid credentials
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            missingToken:
              summary: Missing authentication token
              value:
                error: authentication_required
                message: 'Authentication required. Use Authorization: Bearer <token> header'
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-abc123
            missingAgentKey:
              summary: Missing agent key
              value:
                error: authentication_required
                message: Agent key is required
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-def456
            invalidCredentials:
              summary: Invalid credentials
              value:
                error: authentication_required
                message: Invalid or missing authentication credentials
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-ghi789
    TooManyRequests:
      description: Rate limit exceeded
      headers:
        X-RateLimit-Limit:
          schema:
            type: integer
          description: Request limit per time window
        X-RateLimit-Remaining:
          schema:
            type: integer
          description: Remaining requests in current window
        X-RateLimit-Reset:
          schema:
            type: integer
          description: Time when rate limit resets (Unix timestamp)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: rate_limit_exceeded
            message: 'Too many requests. Rate limit: 25 requests per minute'
            timestamp: '2024-01-15T10:30:00Z'
    UnprocessableEntity:
      description: Invalid request format or unknown message type
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ValidationError'
          examples:
            emptyQuery:
              summary: Empty query validation error
              value:
                error: validation_failed
                message: Request validation failed
                validationErrors:
                - field: query
                  message: Query cannot be empty
                  code: invalid_string
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-val123
            invalidConversationId:
              summary: Invalid conversation ID format
              value:
                error: validation_failed
                message: Request validation failed
                validationErrors:
                - field: conversationId
                  message: Invalid conversation ID format
                  code: invalid_string
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-val456
            queryTooLong:
              summary: Query exceeds maximum length
              value:
                error: validation_failed
                message: Request validation failed
                validationErrors:
                - field: query
                  message: Query must be 2000 characters or less
                  code: too_big
                timestamp: '2024-01-15T10:30:00Z'
                requestId: req-val789
    InternalServerError:
      description: Internal server error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: internal_error
            message: An unexpected error occurred
            requestId: req-abc123
            timestamp: '2024-01-15T10:30:00Z'
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API Token
      description: 'Bearer token authentication. Include your API token in the Authorization header.


        Example: `Authorization: Bearer bf_api_xxxxx`


        Create tokens in your Brainfish dashboard under Settings → API Tokens.

        '
    AccessToken:
      type: apiKey
      in: header
      name: access-token
      description: '**Deprecated**: Use Bearer authentication instead.


        Legacy access token header for backward compatibility. Must start with `bf_api_`.


        Create tokens in your Brainfish dashboard under Settings → API Tokens.

        '
    AgentKey:
      type: apiKey
      in: header
      name: agent-key
      description: 'Agent key identifier that specifies which AI agent/widget to use for the request.


        Find agent keys in your Brainfish dashboard under Agents. Click on any agent key to copy it.

        '