Erxes website screenshot

Erxes

Open-source Experience Operating System (XOS) that unifies marketing, sales, operations and support in one self-hostable platform, positioned as a replacement for HubSpot, Zendesk, Linear and Wix. The machine surface is a GraphQL Federation API served by an Apollo Router gateway — there is no REST API and no OpenAPI — covering contacts, companies, products, tags, documents, brands, organization structure, team members and automations in the core subgraph, plus sales, frontline (inbox/tickets), operation (projects/tasks/cycles) and block plugin subgraphs. Authentication is OAuth 2.0 Device Authorization Grant with per-tenant clients and a documented 34-scope vocabulary. erxes ships the Community Edition under AGPL-3.0 alongside a proprietary Enterprise Edition, publishes its own agent plugin and agent skills, and releases roughly once per merge day.

Erxes is listed with 1 API on the APIs.io network. Tagged areas include GraphQL, CRM, Customer Experience, Open Source, and Marketing Automation.

The Erxes catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Erxes’ developer surface includes documentation, getting-started guide, API reference, engineering blog, support, pricing, signup flow, and 34 more developer resources.

67.2/100 exemplar ▬ flat Agent 29/100 agent ready Front door AI 5/6 prominent Heartbeat 80/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →
AccessFreemiumFree trial⚡ Free to try
1 API
GraphQLCRMCustomer ExperienceOpen SourceMarketing AutomationSales PipelineHelp DeskTicketingTeam InboxSelf-HostedApollo FederationProject ManagementKnowledge BaseWebhookAgent Skills

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
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Agent readiness — checks not met, largest first (exact, from this profile):
  • MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
  • Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
  • Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
  • Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
7 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/erxes/apis.yml: open an issue on github.com/api-evangelist/erxes to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Customer Support, Helpdesk and Contact Center distribution 9.6 (thin) - 1
GraphQL Ecosystem (Foundation, graphql.org listings, public GraphQL APIs) distribution 9.6 (thin) - 1

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

measured — observed by APIs.io (published)
tagged — the provider's own APIs.json carries the standard as a tag; implementation not verified

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Erxes GraphQL API

GraphQL Federation API powering the erxes XOS platform. An Apollo Router gateway federates one subgraph per plugin — core (contacts, companies, products, tags, documents, brands...

GraphQL 1

GraphQL schemas published by this provider.

Erxes GraphQL API

Erxes is an open-source experience operating system (XOS) built on a GraphQL Federation architecture using Apollo Router. The API is organized as a microservices monorepo where ...

GRAPHQL

Erxes API pricing

Prices published by Erxes, read 2026-10-28 from erxes.io/plugins/frontline. A free plan or tier is listed.

PlanPrice
Plus $49/ month per organization
Includes: Team Inbox, erxes Messenger, Facebook Messenger, Facebook Post, Email, Instagram Messenger, Instagra
Pro $99/ month per organization
Includes: All Plus features plus Frontline AI Agent (bring your own LLM key)
erxes | Everything Bundle $99/mo
erxes | Everything Bundle + BYOK $250/mo
erxes Mongolia Everything $99/mo
Includes: Mongolia LLC Bundle
erxes Mongolia Everything +BYOK $250/mo
Includes: Mongolia LLC Bundle
erxes | Mushop.mn Free
Includes: Mongolia bundle

Plan details, limits and sources →

Rate limits

Rate-limit details →

Billed by: organization · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Erxes Plans Pricing

7 plans

PLANS

Erxes Price Estimates

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Erxes Rate Limits

2 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Erxes

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Erxes Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Erxes Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Erxes Authentication

oauth2/http · 5 schemes

SECURITY

Erxes Domain Security

TLSv1.3 · DNSSEC · DMARC

SECURITY

Erxes Vulnerability Disclosure

Hackerone · security.txt · contact published

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Erxes Scopes

34 scopes · deviceCode

34 scopes

SCOPES

Resources

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Scroll for all 7

Build 4

SDKs, sample code, and the tooling you integrate with

Access & Security 5

Authentication, authorization, and security posture

Operate 7

Status, limits, changes, and where to get help

Scroll for all 7

Commercial 6

Pricing, plans, and the legal terms of use

Company 4

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: erxes
name: Erxes
description: Open-source Experience Operating System (XOS) that unifies marketing, sales, operations and support in one self-hostable
  platform, positioned as a replacement for HubSpot, Zendesk, Linear and Wix. The machine surface is a GraphQL Federation
  API served by an Apollo Router gateway — there is no REST API and no OpenAPI — covering contacts, companies, products, tags,
  documents, brands, organization structure, team members and automations in the core subgraph, plus sales, frontline (inbox/tickets),
  operation (projects/tasks/cycles) and block plugin subgraphs. Authentication is OAuth 2.0 Device Authorization Grant with
  per-tenant clients and a documented 34-scope vocabulary. erxes ships the Community Edition under AGPL-3.0 alongside a proprietary
  Enterprise Edition, publishes its own agent plugin and agent skills, and releases roughly once per merge day.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-service
  trial: true
  try_now: true
  public: true
  label: Freemium
  confidence: high
  source:
  - https://erxes.io/pricing/self-service/frontline
  - https://erxes.io/pricing/community-edition
  - https://erxes.io/auth/signup
  generated: '2026-08-13'
  method: searched
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/erxes.png
url: https://erxes.io
baseURL: https://erxes.io
created: 2026-06-14
modified: 2026-08-13
specificationVersion: '0.23'
tags:
- GraphQL
- CRM
- Customer Experience
- Open Source
- Marketing Automation
- Sales Pipeline
- Help Desk
- Ticketing
- Team Inbox
- Self-Hosted
- Apollo Federation
- Project Management
- Knowledge Base
- Webhook
- Agent Skills
tags_raw:
- GraphQL
- CRM
- Customer Experience
- Open Source
- Marketing Automation
- Sales Pipeline
- Help Desk
- Ticketing
- Team Inbox
- Self-Hosted
- Apollo Federation
- Project Management
- Knowledge Base
- Webhooks
- Agent Skills
- Open-Source
apis:
- aid: erxes:graphql-api
  name: Erxes GraphQL API
  description: 'GraphQL Federation API powering the erxes XOS platform. An Apollo Router gateway federates one subgraph per
    plugin — core (contacts, companies, products, tags, documents, brands, organization structure, team members, automations,
    permissions, notifications), sales (deals, pipelines, stages), frontline (conversations, tickets, integrations, knowledge
    base, forms), operation (projects, tasks, triage, teams, statuses, cycles, milestones) and block (buildings, floor zonings,
    units, opportunities, contracts, invoices). Core types carry Apollo Federation @key(fields: "_id"). Calls are POSTed to
    <gateway>/graphql with a Bearer access token and an erxes-subdomain tenant header. Introspection is disabled on the gateway.'
  tags:
  - GraphQL
  - CRM
  - Contacts
  - Conversations
  - Automation
  - Apollo Federation
  - OAuth
  - Authentication
  tags_raw:
  - GraphQL
  - CRM
  - Contacts
  - Conversations
  - Automation
  - Apollo Federation
  - OAuth
  - Authentication
  humanURL: https://erxes.io/docs/introduction
  baseURL: https://{subdomain}.next.erxes.io/gateway/graphql
  properties:
  - url: https://erxes.io/docs/introduction
    type: Documentation
  - url: graphql/erxes-graphql.md
    type: GraphQL
  - url: graphql/erxes-schema.graphql
    type: GraphQLSchema
common:
- type: DomainSecurity
  url: security/erxes-domain-security.yml
- url: https://erxes.io
  type: Website
- url: https://erxes.io/docs/introduction
  type: Documentation
- url: https://docs.erxes.io/
  type: DeveloperPortal
- url: https://docs.erxes.io/self-hosting
  type: GettingStarted
- url: https://github.com/erxes/erxes-skills/blob/main/agent-plugin/erxes-next/erxes-graphql-api.md
  type: APIReference
- url: https://www.linkedin.com/company/erxes
  type: LinkedIn
- url: https://twitter.com/erxeshq
  type: Twitter
- url: https://github.com/erxes
  type: GitHubOrganization
- url: https://erxes.io/blogs
  type: Blog
- url: https://erxes.io/discussions
  type: Support
- url: https://discord.com/invite/aaGzy3gQK5
  type: Community
- url: https://erxes.io/roadmap
  type: Roadmap
- url: https://erxes.io/pricing/self-service/frontline
  type: Pricing
- url: https://erxes.io/auth/signup
  type: SignUp
- url: https://erxes.io/auth/login
  type: Login
- url: https://erxes.io/legal/terms
  type: TermsOfService
- url: https://erxes.io/legal/privacy
  type: PrivacyPolicy
- url: https://status.erxes.io
  type: StatusPage
- url: https://github.com/erxes/erxes/blob/main/SECURITY.md
  type: Security
- url: security/erxes-vulnerability-disclosure.yml
  type: VulnerabilityDisclosure
- url: plans/erxes-plans.md
  type: Plans
- url: plans/erxes-plans-pricing.yml
  type: Plans
- url: rate-limits/erxes-rate-limits.yml
  type: RateLimits
- url: finops/erxes-finops.md
  type: FinOps
- url: packages/erxes-packages.yml
  type: Packages
- url: packages/erxes-packages.yml
  type: SDKs
- url: cli/erxes-cli.yml
  type: CLI
- url: components/erxes-components.yml
  type: Components
- url: authentication/erxes-authentication.yml
  type: Authentication
- url: scopes/erxes-scopes.yml
  type: OAuthScopes
- url: conventions/erxes-conventions.yml
  type: Conventions
- url: errors/erxes-error-codes.yml
  type: ErrorCatalog
- url: lifecycle/erxes-lifecycle.yml
  type: Lifecycle
- url: changelog/erxes-changelog.yml
  type: ChangeLog
- url: https://github.com/erxes/erxes/blob/main/CHANGELOG.md
  type: ReleaseNotes
- url: conformance/erxes-conformance.yml
  type: Conformance
- url: data-model/erxes-data-model.yml
  type: DataModel
- url: asyncapi/erxes-webhooks.yml
  type: Webhooks
- url: skills/_index.yml
  type: AgentSkill
- url: llms/erxes-llms.txt
  type: LLMsTxt
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 24
  pass: local-v1

Erxes API — frequently asked questions

Does Erxes have an API?

Yes. APIs.io lists 1 API from Erxes, including Erxes GraphQL API.

How do I authenticate with the Erxes API?

Erxes uses bearer-token authentication (oauth2/http · 5 schemes). The details are profiled on APIs.io as Erxes Authentication.

How much does the Erxes API cost?

Erxes publishes its prices; its Plus plan is $49/ month per organization as of 2026-10-28. APIs.io lists 7 pricing plans for Erxes, with each plan's price, limits and inclusions under Pricing on this page.

Is the Erxes API ready for AI agents?

Erxes has a Kin Score of 67.2 out of 100 (exemplar) and an Agent Readiness score of 28.8 (agent-ready), scored by API Evangelist on 2026-11-06.

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