ServiceNow

ServiceNow Knowledge Management API

The ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving knowledge articles, including most-viewed and featured articles. It supports public and authenticated access to knowledge bases and requires the Knowledge API (sn_km_api) plugin to be activated.

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Documentation

📖
Documentation
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
📖
APIReference
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html

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API entry from apis.yml

apis.yml Raw ↑ 
aid: servicenow:servicenow-knowledge-management-api
name: ServiceNow Knowledge Management API
tags:
- Articles
- Knowledge Base
- Knowledge-Management
- Self-Service
tags_raw:
- Articles
- Knowledge Base
- Knowledge Management
- Self-Service
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
baseURL: https://{instance}.service-now.com/api/sn_km_api/knowledge
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
  type: Documentation
- url: https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
  type: APIReference
description: The ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving
  knowledge articles, including most-viewed and featured articles. It supports public and authenticated
  access to knowledge bases and requires the Knowledge API (sn_km_api) plugin to be activated.