Devrev

DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets), parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules, SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published. DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.

Devrev publishes 1 API on the APIs.io network. Tagged areas include Company, Customer-Support, Product Development, Issue Tracking, and Knowledge Base.

The Devrev catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Devrev’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, changelog, and 22 more developer resources.

🌐 Visit website 📡 Source on GitHub

43.3/100 developing ▬ flat Agent 29/100 agent ready saas Full breakdown ↓
scored 2026-08-30 · rubric v0.17.2

AccessSelf serve

1 APIs 1 MCP Servers

Company Customer-Support Product Development Issue Tracking Knowledge Base CRM Developer Tools Artificial Intelligence Webhook Automation

Kin Score

Kin Score How this is scored →
scored 2026-08-30 · rubric v0.17.2

Composite quality — 43.3/100 · developing

Contract Quality 10.7 / 25

Developer Ergonomics 13.1 / 20

Access Clarity 6.3 / 20

Operational Transparency 3.4 / 13

Contract Governance 2.2 / 12

Discoverability 7.6 / 10

Agent readiness — 29/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/devrev: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

DevRev REST API

The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline entries, webhooks, and more. Resource-oriented URLs, JSON requ...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Devrev MCP Server

DevRev ships an official local MCP server as part of the Airdrop/Airsync `chef-cli` toolchain. It is run locally over stdio (not a remote hosted endpoint) and is scoped to Airdr...

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

MCPServer

MCPServer

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Components

Conventions

ErrorCatalog

Lifecycle

Conformance

Webhooks

Build 4

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Packages

SDKs

CLI

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

Compliance

TrustCenter

Operate 3

Status, limits, changes, and where to get help

StatusPage

StatusPage

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: devrev
name: Devrev
description: DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single
  knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented
  URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets),
  parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules,
  SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal
  Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published.
  DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.
url: https://raw.githubusercontent.com/api-evangelist/devrev/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- mayfield
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.sanity.io/images/umrbtih2/production/c7a33aa73687dea1ff37c39c2f8a4f0fc350e0d6-2880x1620.png
tags:
- Company
- Customer-Support
- Product Development
- Issue Tracking
- Knowledge Base
- CRM
- Developer Tools
- Artificial Intelligence
- Webhook
- Automation
tags_raw:
- Company
- Customer Support
- Product Development
- Issue Tracking
- Knowledge Base
- CRM
- Developer Tools
- AI
- Webhooks
- Automation
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: DevRev REST API
  description: The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline
    entries, webhooks, and more. Resource-oriented URLs, JSON request/response bodies, PAT bearer auth.
  humanURL: https://developer.devrev.ai/
  baseURL: https://api.devrev.ai
  properties:
  - type: Documentation
    url: https://developer.devrev.ai/
  - type: APIReference
    url: https://developer.devrev.ai/public/about/for-developers
  - type: GettingStarted
    url: https://developer.devrev.ai/api-reference/getting-started
  - type: Authentication
    url: authentication/devrev-authentication.yml
  - type: RateLimits
    url: rate-limits/devrev-rate-limits.yml
  - type: Webhooks
    url: asyncapi/devrev-webhooks.yml
common:
- type: DomainSecurity
  url: security/devrev-domain-security.yml
- type: Website
  url: https://devrev.ai
- type: DeveloperPortal
  url: https://developer.devrev.ai/
- type: Documentation
  url: https://developer.devrev.ai/
- type: APIReference
  url: https://developer.devrev.ai/public/about/for-developers
- type: GettingStarted
  url: https://developer.devrev.ai/api-reference/getting-started
- type: Blog
  url: https://devrev.ai/blog
- type: GitHubOrganization
  url: https://github.com/devrev
- type: Pricing
  url: https://devrev.ai/pricing
- type: SignUp
  url: https://app.devrev.ai/
- type: TermsOfService
  url: https://devrev.ai/legal/terms-of-service
- type: PrivacyPolicy
  url: https://devrev.ai/legal/privacy-policy
- type: StatusPage
  url: https://status.devrev.ai/
- type: ChangeLog
  url: changelog/devrev-changelog.yml
- type: LLMsTxt
  url: llms/devrev-llms.txt
- type: Authentication
  url: authentication/devrev-authentication.yml
- type: Packages
  url: packages/devrev-packages.yml
- type: SDKs
  url: packages/devrev-packages.yml
- type: CLI
  url: cli/devrev-cli.yml
- type: MCPServer
  url: mcp/devrev-mcp.yml
- type: Components
  url: components/devrev-components.yml
- type: Conventions
  url: conventions/devrev-conventions.yml
- type: RateLimits
  url: rate-limits/devrev-rate-limits.yml
- type: ErrorCatalog
  url: errors/devrev-error-codes.yml
- type: Lifecycle
  url: lifecycle/devrev-lifecycle.yml
- type: Conformance
  url: conformance/devrev-conformance.yml
- type: Compliance
  url: https://security.devrev.ai/
- type: TrustCenter
  url: security/devrev-trust-center.yml
- type: Webhooks
  url: asyncapi/devrev-webhooks.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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