Devrev

DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets), parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules, SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published. DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.

Devrev publishes 1 API on the APIs.io network. Tagged areas include Company, Customer Support, Product Development, Issue Tracking, and Knowledge Base.

The Devrev catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Devrev’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, changelog, and 22 more developer resources.

🌐 Visit website 📡 Source on GitHub
41.1/100 thin Agent 41/100 agent aware Full breakdown ↓
scored 2026-07-20 · rubric v0.4
1 APIs 1 MCP Servers 0 Features
CompanyCustomer SupportProduct DevelopmentIssue TrackingKnowledge BaseCRMDeveloper ToolsAIWebhooksAutomation

API Rating

API Evangelist API Evangelist Rating How this is scored →
scored 2026-07-20 · rubric v0.4
Composite quality — 41.1/100 · thin
Contract Quality 0.0 / 25
Developer Ergonomics 13.9 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 5.8 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 41/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/devrev: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs

DevRev REST API

The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline entries, webhooks, and more. Resource-oriented URLs, JSON requ...

MCP Servers

devrev-mcp.yml

MCP SERVER

Rate Limits

Devrev Rate Limits

0 limits

RATE LIMITS

Event Specifications

Devrev Webhooks

ASYNCAPI

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt
LLMsTxt
 MCPServer
MCPServer

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Components
Components
 Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 Lifecycle
Lifecycle
 Conformance
Conformance
 Webhooks
Webhooks

Build 4

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Packages
Packages
 SDKs
SDKs
 CLI
CLI

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 Authentication
Authentication
 Compliance
Compliance
 TrustCenter
TrustCenter

Operate 3

Status, limits, changes, and where to get help

StatusPage
StatusPage
 ChangeLog
ChangeLog
 RateLimits
RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: devrev
name: Devrev
description: DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single
  knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented
  URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets),
  parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules,
  SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal
  Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published.
  DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.
url: https://raw.githubusercontent.com/api-evangelist/devrev/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- mayfield
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.sanity.io/images/umrbtih2/production/c7a33aa73687dea1ff37c39c2f8a4f0fc350e0d6-2880x1620.png
tags:
- Company
- Customer Support
- Product Development
- Issue Tracking
- Knowledge Base
- CRM
- Developer Tools
- AI
- Webhooks
- Automation
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: DevRev REST API
  description: The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline
    entries, webhooks, and more. Resource-oriented URLs, JSON request/response bodies, PAT bearer auth.
  humanURL: https://developer.devrev.ai/
  baseURL: https://api.devrev.ai
  properties:
  - type: Documentation
    url: https://developer.devrev.ai/
  - type: APIReference
    url: https://developer.devrev.ai/public/about/for-developers
  - type: GettingStarted
    url: https://developer.devrev.ai/api-reference/getting-started
  - type: Authentication
    url: authentication/devrev-authentication.yml
  - type: RateLimits
    url: rate-limits/devrev-rate-limits.yml
  - type: Webhooks
    url: asyncapi/devrev-webhooks.yml
common:
- type: DomainSecurity
  url: security/devrev-domain-security.yml
- type: Website
  url: https://devrev.ai
- type: DeveloperPortal
  url: https://developer.devrev.ai/
- type: Documentation
  url: https://developer.devrev.ai/
- type: APIReference
  url: https://developer.devrev.ai/public/about/for-developers
- type: GettingStarted
  url: https://developer.devrev.ai/api-reference/getting-started
- type: Blog
  url: https://devrev.ai/blog
- type: GitHubOrganization
  url: https://github.com/devrev
- type: Pricing
  url: https://devrev.ai/pricing
- type: SignUp
  url: https://app.devrev.ai/
- type: TermsOfService
  url: https://devrev.ai/legal/terms-of-service
- type: PrivacyPolicy
  url: https://devrev.ai/legal/privacy-policy
- type: StatusPage
  url: https://status.devrev.ai/
- type: ChangeLog
  url: changelog/devrev-changelog.yml
- type: LLMsTxt
  url: llms/devrev-llms.txt
- type: Authentication
  url: authentication/devrev-authentication.yml
- type: Packages
  url: packages/devrev-packages.yml
- type: SDKs
  url: packages/devrev-packages.yml
- type: CLI
  url: cli/devrev-cli.yml
- type: MCPServer
  url: mcp/devrev-mcp.yml
- type: Components
  url: components/devrev-components.yml
- type: Conventions
  url: conventions/devrev-conventions.yml
- type: RateLimits
  url: rate-limits/devrev-rate-limits.yml
- type: ErrorCatalog
  url: errors/devrev-error-codes.yml
- type: Lifecycle
  url: lifecycle/devrev-lifecycle.yml
- type: Conformance
  url: conformance/devrev-conformance.yml
- type: Compliance
  url: https://security.devrev.ai/
- type: TrustCenter
  url: security/devrev-trust-center.yml
- type: Webhooks
  url: asyncapi/devrev-webhooks.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence