Devrev

DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets), parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules, SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published. DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.

Devrev is listed with 1 API on the APIs.io network. Tagged areas include Company, Customer Service, Product Development, Issue Tracking, and Knowledge Base.

The Devrev catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Devrev’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, changelog, and 23 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

50.6/100 developing ▬ flat Agent 29/100 agent ready Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-02 · rubric v0.26.0 · Show this score on your site →

AccessPaid

1 API 1 MCP Servers

Company Customer Service Product Development Issue Tracking Knowledge Base CRM Developer Tools Artificial Intelligence Webhook Automation

Kin Score

Kin Score How this is scored →
scored 2026-11-02 · rubric v0.26.0

Composite quality — 50.6/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 11.1 / 17

Access Clarity 10.7 / 17

Operational Transparency 3.8 / 11

Contract Governance 1.9 / 10

Discoverability 6.1 / 9

Regulatory Posture 3.5 / 15

Agent readiness — 29/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)

7 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 39.0 — up to +15.3 composite points
Contract Governance scores 18.2 — up to +9.8 composite points
Operational Transparency scores 34.2 — up to +8.6 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/devrev/apis.yml: open an issue on github.com/api-evangelist/devrev to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	29.1	-	-
Official SDKs on Packagist, pub.dev and Hex	builds-on	29.1	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

DevRev REST API

The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline entries, webhooks, and more. Resource-oriented URLs, JSON requ...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Devrev MCP Server

DevRev ships an official local MCP server as part of the Airdrop/Airsync `chef-cli` toolchain. It is run locally over stdio (not a remote hosted endpoint) and is scoped to Airdr...

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Devrev Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Devrev Rate Limits

0 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Devrev Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Devrev Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Devrev Authentication

http · 1 scheme

SECURITY

Devrev Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Devrev Trust Center

SOC 2, ISO 27001, HIPAA, GDPR

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

MCPServer

MCPServer

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Components

Conventions

ErrorCatalog

Lifecycle

Conformance

Webhooks

Build 4

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Packages

SDKs

CLI

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

Compliance

TrustCenter

Operate 3

Status, limits, changes, and where to get help

StatusPage

StatusPage

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: devrev
name: Devrev
description: DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single
  knowledge graph connecting end users (Rev), builders (Dev), and their work. Its REST API is organized around resource-oriented
  URLs, accepts and returns JSON, and uses standard HTTP verbs and status codes. Endpoints cover works (issues and tickets),
  parts (the product hierarchy), accounts, articles and the knowledge base, conversations and timeline entries, tags, schedules,
  SLAs, surveys, webhooks, and snap-ins (custom automations and apps that extend the platform). Authentication uses Personal
  Access Tokens (PATs) passed as a Bearer token, and both a stable Public API and an early-access Beta API are published.
  DevRev also ships first-party SDKs, a Go-based CLI, the embeddable PLuG support widget, and Airdrop (ADaaS) data-sync tooling.
url: https://raw.githubusercontent.com/api-evangelist/devrev/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- mayfield
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  generated: '2026-11-02'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.sanity.io/images/umrbtih2/production/c7a33aa73687dea1ff37c39c2f8a4f0fc350e0d6-2880x1620.png
tags:
- Company
- Customer Service
- Product Development
- Issue Tracking
- Knowledge Base
- CRM
- Developer Tools
- Artificial Intelligence
- Webhook
- Automation
tags_raw:
- Company
- Customer Support
- Product Development
- Issue Tracking
- Knowledge Base
- CRM
- Developer Tools
- AI
- Webhooks
- Automation
- Customer-Support
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: DevRev REST API
  description: The DevRev public REST API for managing works (issues/tickets), parts, accounts, articles, conversations, timeline
    entries, webhooks, and more. Resource-oriented URLs, JSON request/response bodies, PAT bearer auth.
  humanURL: https://developer.devrev.ai/
  baseURL: https://api.devrev.ai
  properties:
  - type: Documentation
    url: https://developer.devrev.ai/
  - type: APIReference
    url: https://developer.devrev.ai/public/about/for-developers
  - type: GettingStarted
    url: https://developer.devrev.ai/api-reference/getting-started
  - type: Authentication
    url: authentication/devrev-authentication.yml
  - type: RateLimits
    url: rate-limits/devrev-rate-limits.yml
  - type: Webhooks
    url: asyncapi/devrev-webhooks.yml
common:
- type: Plans
  url: plans/devrev-plans-pricing.yml
- type: DomainSecurity
  url: security/devrev-domain-security.yml
- type: Website
  url: https://devrev.ai
- type: DeveloperPortal
  url: https://developer.devrev.ai/
- type: Documentation
  url: https://developer.devrev.ai/
- type: APIReference
  url: https://developer.devrev.ai/public/about/for-developers
- type: GettingStarted
  url: https://developer.devrev.ai/api-reference/getting-started
- type: Blog
  url: https://devrev.ai/blog
- type: GitHubOrganization
  url: https://github.com/devrev
- type: Pricing
  url: https://devrev.ai/pricing
- type: SignUp
  url: https://app.devrev.ai/
- type: TermsOfService
  url: https://devrev.ai/legal/terms-of-service
- type: PrivacyPolicy
  url: https://devrev.ai/legal/privacy-policy
- type: StatusPage
  url: https://status.devrev.ai/
- type: ChangeLog
  url: changelog/devrev-changelog.yml
- type: LLMsTxt
  url: llms/devrev-llms.txt
- type: Authentication
  url: authentication/devrev-authentication.yml
- type: Packages
  url: packages/devrev-packages.yml
- type: SDKs
  url: packages/devrev-packages.yml
- type: CLI
  url: cli/devrev-cli.yml
- type: MCPServer
  url: mcp/devrev-mcp.yml
- type: Components
  url: components/devrev-components.yml
- type: Conventions
  url: conventions/devrev-conventions.yml
- type: RateLimits
  url: rate-limits/devrev-rate-limits.yml
- type: ErrorCatalog
  url: errors/devrev-error-codes.yml
- type: Lifecycle
  url: lifecycle/devrev-lifecycle.yml
- type: Conformance
  url: conformance/devrev-conformance.yml
- type: Compliance
  url: https://security.devrev.ai/
- type: TrustCenter
  url: security/devrev-trust-center.yml
- type: Webhooks
  url: asyncapi/devrev-webhooks.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Devrev API — frequently asked questions

Does Devrev have an API?

Yes. APIs.io lists 1 API from Devrev, including DevRev REST API.

How do I authenticate with the Devrev API?

Devrev uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Devrev Authentication.

How much does the Devrev API cost?

APIs.io lists 3 pricing plans for Devrev, with each plan's price, limits and inclusions under Pricing Plans on this page.

Does Devrev have an MCP server?

Yes. APIs.io lists 1 MCP server for Devrev: DevRev ships an official local MCP server as part of the Airdrop/Airsync `chef-cli` toolchain. It is run locally over stdio (not a remote hosted endpoint) and is scoped to Airdrop metadata-mapping dev

Is the Devrev API ready for AI agents?

Devrev has a Kin Score of 50.6 out of 100 (developing) and an Agent Readiness score of 28.6 (agent-ready), scored by API Evangelist on 2026-11-02.

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