Pylon

Pylon (usepylon.com) is a B2B customer support and customer operations platform that unifies shared Slack, Microsoft Teams, email, and chat support into a single ticketing system, with a knowledge base, accounts and contacts, AI agents, and a documented public REST API at https://api.usepylon.com.

Pylon publishes 9 API contracts indexed on the APIs.io network, including Accounts API, Contacts API, Custom Fields API, and 6 more. Tagged areas include Customer Service, Customer Operations, Ticketing, Knowledge Base, and B2B.

The Pylon catalog on APIs.io includes 1 Spectral governance ruleset.

Pylon’s developer surface includes authentication, documentation, engineering blog, and 9 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

31.6/100 thin ▬ flat Agent 19/100 agent aware Front door AI 5/6 prominent Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessPaid

1 published contract

Customer Service Customer Operations Ticketing Knowledge Base B2B Help Desk

What this lets a business do 2

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Relationship Management

BC-420

AccountsContacts

POST /accounts POST /accounts/merge POST /contacts

Customer Service Management

BC-430

IssuesKnowledge Base

GET /knowledge-bases POST /knowledge-bases/{id}/collections GET /knowledge-bases/{id}/articles POST /issues

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 31.6/100 · thin

Contract Quality 9.0 / 19

Developer Ergonomics 4.8 / 15

Access Clarity 1.9 / 15

Operational Transparency 0.7 / 10

Contract Governance 1.2 / 9

Discoverability 5.0 / 8

Regulatory Posture 1.6 / 15

Create-or-Update Ergonomics 2.8 / 10

Agent readiness — 19/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 12.8 — up to +17.4 composite points Ask about this →
Developer Ergonomics scores 32.1 — up to +13.6 composite points Ask about this →
Contract Quality scores 48.1 — up to +13.0 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Not sure how this applies to your stack? Ask about any one item. Kin Lane reads every question, looks at your profile and your situation, and replies with what a fix would take — scoped to that one area, priced up front, yours whether you ship it or not. Ask a question →

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/pylon/apis.yml: open an issue on github.com/api-evangelist/pylon to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

Pylon Accounts API

Customer accounts.

Pylon Contacts API

Individual contacts (end customers).

Pylon Custom Fields API

Custom field definitions.

Pylon Issues API

Support issues (tickets).

Pylon Knowledge Base API

Knowledge bases, collections, and articles.

Pylon Tags API

Tags used across issues, accounts, and contacts.

Pylon Tasks API

Tasks, projects, and milestones.

Pylon Teams API

Support teams.

Pylon Users API

Internal Pylon users (agents).

Scroll for all 9

Open Collections 10

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Pylon Accounts API

OPEN COLLECTION

Pylon Accounts Contacts API

OPEN COLLECTION

Pylon Accounts Custom Fields API

OPEN COLLECTION

Pylon Accounts Issues API

OPEN COLLECTION

Pylon Accounts Knowledge Base API

OPEN COLLECTION

Pylon Accounts Tags API

OPEN COLLECTION

Pylon Accounts Tasks API

OPEN COLLECTION

Pylon Accounts Teams API

OPEN COLLECTION

Pylon Accounts Users API

OPEN COLLECTION

Pylon API

OPEN COLLECTION

Scroll for all 10

Pylon API pricing

Not yet checked against Pylon's own pricing page. Compiled by API Evangelist on 2026-06-20 from www.usepylon.com/pricing; confirm before you rely on a figure.

Plan	Price
Starter subscription	—
Professional subscription	—
Enterprise subscription	—
Add-Ons usage	—

Plan details, limits and sources →

Rate limits

Account API Requests: see provider documentation requests
Issues Query Window: 30 days maximum time range
Bulk Account Operations: 1-100 per request accounts

Compiled by API Evangelist, not yet checked against Pylon's documentation. Rate-limit details →

Pricing Plans 1

Published pricing tiers and plan structures.

Pylon Plans Pricing

4 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Pylon Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Pylon Finops

FINOPS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.

Pylon API Rules

60 rules · 58 error-severity 1 warn-severity 1 info-severity

SPECTRAL

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Pylon Authentication

http · 1 scheme

SECURITY

Pylon Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Pylon Trust Center

SOC 2, ISO 27001, HIPAA, GDPR

SECURITY

Agentic Access (API Evangelist recommendations) 1

Recommended x-agentic-access execution contracts for AI agents.

Pylon Agentic Access

68 operations · 38 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: pylon
url: https://raw.githubusercontent.com/api-evangelist/pylon/refs/heads/main/apis.yml
name: Pylon
kind: company
description: Pylon (usepylon.com) is a B2B customer support and customer operations platform that unifies shared Slack, Microsoft
  Teams, email, and chat support into a single ticketing system, with a knowledge base, accounts and contacts, AI agents,
  and a documented public REST API at https://api.usepylon.com.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-13'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/pylon.png
x-docs-platform: gitbook
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-04
tags:
- Customer Service
- Customer Operations
- Ticketing
- Knowledge Base
- B2B
- Help Desk
tags_raw:
- Customer Support
- Customer Operations
- Ticketing
- Knowledge Base
- B2B
- Help Desk
- Customer-Support
created: '2026-06-20'
modified: '2026-06-20'
specificationVersion: '0.23'
apis:
- aid: pylon:pylon-accounts-api
  name: Pylon Accounts API
  description: Customer accounts.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/pylon-accounts-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-contacts-api
  name: Pylon Contacts API
  description: Individual contacts (end customers).
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/pylon-contacts-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-custom-fields-api
  name: Pylon Custom Fields API
  description: Custom field definitions.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Custom Fields
  properties:
  - type: OpenAPI
    url: openapi/pylon-custom-fields-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-issues-api
  name: Pylon Issues API
  description: Support issues (tickets).
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Issues
  properties:
  - type: OpenAPI
    url: openapi/pylon-issues-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-knowledge-base-api
  name: Pylon Knowledge Base API
  description: Knowledge bases, collections, and articles.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Knowledge Base
  properties:
  - type: OpenAPI
    url: openapi/pylon-knowledge-base-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-tags-api
  name: Pylon Tags API
  description: Tags used across issues, accounts, and contacts.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Tags
  properties:
  - type: OpenAPI
    url: openapi/pylon-tags-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-tasks-api
  name: Pylon Tasks API
  description: Tasks, projects, and milestones.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Task
  tags_raw:
  - Tasks
  properties:
  - type: OpenAPI
    url: openapi/pylon-tasks-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-teams-api
  name: Pylon Teams API
  description: Support teams.
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/pylon-teams-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
- aid: pylon:pylon-users-api
  name: Pylon Users API
  description: Internal Pylon users (agents).
  humanURL: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  baseURL: https://api.usepylon.com
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/pylon-users-api-openapi.yml
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/api
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues
  - type: PostmanCollection
    url: collections/pylon.postman_collection.json
  - type: OpenCollection
    url: collections/pylon.opencollection.json
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/contacts
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/users
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/teams
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/knowledge-base
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tags
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/custom-fields
  - type: APIReference
    url: https://docs.usepylon.com/pylon-docs/developer/api/api-reference/tasks-and-projects
  - type: Documentation
    url: https://docs.usepylon.com/pylon-docs/developer/webhooks
common:
- type: CapabilityMap
  url: capabilities/pylon-capability-edges.yml
  name: Pylon Business Capability Map
- type: AgenticAccess
  url: agentic-access/pylon-agentic-access.yml
- type: TrustCenter
  url: security/pylon-trust-center.yml
- type: DomainSecurity
  url: security/pylon-domain-security.yml
- type: Authentication
  url: authentication/pylon-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/usepylon
- type: Website
  url: https://usepylon.com/
- type: Documentation
  url: https://docs.usepylon.com/pylon-docs/developer/api
- type: Plans
  url: plans/pylon-plans-pricing.yml
- type: RateLimits
  url: rate-limits/pylon-rate-limits.yml
- type: FinOps
  url: finops/pylon-finops.yml
- type: Blog
  url: https://usepylon.com/blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Pylon API — frequently asked questions

Does Pylon have an API?

Yes. APIs.io lists 9 APIs from Pylon, including Pylon Accounts API, Pylon Contacts API and Pylon Custom Fields API, and 6 more.

Is there an OpenAPI specification for the Pylon API?

Yes. APIs.io indexes 9 OpenAPI specifications for Pylon, each linked for download from this page.

How do I authenticate with the Pylon API?

Pylon uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Pylon Authentication.

How much does the Pylon API cost?

APIs.io lists 4 pricing plans for Pylon, with each plan's price, limits and inclusions under Pricing on this page.

Is the Pylon API ready for AI agents?

Pylon has a Kin Score of 31.6 out of 100 (thin) and an Agent Readiness score of 19.0 (agent-aware), scored by API Evangelist on 2026-11-13.

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