Pylon Contacts API

Individual contacts (end customers).

Documentation

Specifications

Other Resources

Work with this as data

Every API here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for apis

7 MCP tools reach this
  • find_apisBrowse and filter every API in the catalog.
  • get_api_artifactsOne API's artifacts, grouped by type.
  • get_openapiThe primary OpenAPI for this API.
  • find_similar_apisAPIs that look like this one.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
This API
curl "https://apis.io/api/v1/apis/pylon-contacts-api"
All apis
curl "https://apis.io/api/v1/apis?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no email required.

A second provider on the same verified email joins the account you already have.

OpenAPI Specification

pylon-contacts-api-openapi.yml Raw ↑
openapi: 3.0.1
info:
  title: Pylon Accounts Contacts API
  description: REST API for Pylon (usepylon.com), the B2B customer support and customer operations platform. Programmatically manage issues (tickets), accounts, contacts, users, teams, tags, custom fields, the knowledge base, and tasks/projects. Authentication uses a Bearer API token; only Admin users can create API tokens in Pylon settings.
  termsOfService: https://usepylon.com/terms
  contact:
    name: Pylon Support
    url: https://docs.usepylon.com/pylon-docs/developer/api
  version: '1.0'
servers:
- url: https://api.usepylon.com
  description: Pylon production API
security:
- bearerAuth: []
tags:
- name: Contacts
  description: Individual contacts (end customers).
paths:
  /contacts:
    get:
      operationId: listContacts
      tags:
      - Contacts
      summary: List contacts
      parameters:
      - name: cursor
        in: query
        required: false
        schema:
          type: string
      - name: limit
        in: query
        required: false
        schema:
          type: integer
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ContactListResponse'
    post:
      operationId: createContact
      tags:
      - Contacts
      summary: Create a contact
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateContactRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ContactResponse'
  /contacts/{id}:
    parameters:
    - name: id
      in: path
      required: true
      schema:
        type: string
    get:
      operationId: getContact
      tags:
      - Contacts
      summary: Get a contact
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ContactResponse'
    patch:
      operationId: updateContact
      tags:
      - Contacts
      summary: Update a contact
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateContactRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ContactResponse'
    delete:
      operationId: deleteContact
      tags:
      - Contacts
      summary: Delete a contact
      responses:
        '200':
          description: OK
  /contacts/search:
    post:
      operationId: searchContacts
      tags:
      - Contacts
      summary: Search contacts
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SearchRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ContactListResponse'
components:
  schemas:
    SearchRequest:
      type: object
      properties:
        filter:
          type: object
          additionalProperties: true
          description: Structured filter expression with field, operator, and values.
        cursor:
          type: string
        limit:
          type: integer
    ContactResponse:
      type: object
      properties:
        data:
          $ref: '#/components/schemas/Contact'
    CreateContactRequest:
      type: object
      properties:
        name:
          type: string
        email:
          type: string
        account_id:
          type: string
        custom_fields:
          type: object
          additionalProperties: true
      required:
      - email
    ContactListResponse:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/Contact'
        pagination:
          $ref: '#/components/schemas/Pagination'
    Pagination:
      type: object
      properties:
        cursor:
          type: string
        has_next_page:
          type: boolean
    Contact:
      type: object
      properties:
        id:
          type: string
        name:
          type: string
        email:
          type: string
        account_id:
          type: string
        avatar_url:
          type: string
        custom_fields:
          type: object
          additionalProperties: true
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Pylon API token passed as a Bearer token in the Authorization header. Only Admin users can create API tokens in Pylon settings.