Pylon · Rate Limits

Pylon Rate Limits

The Pylon REST API at https://api.usepylon.com is authenticated with a Bearer API token (Admin-created) and enforces per-account rate limits. Specific numeric request-per-minute or per-second values are not published in the public developer docs and are not reconciled in this artifact. The issues list endpoint additionally caps query windows to a maximum 30-day range, and list endpoints are cursor-paginated.

Pylon Rate Limits is the machine-readable rate-limit profile for Pylon on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 3 rate-limit definitions, measuring requests, time_range, and accounts.

The profile also includes 2 backoff/retry policies defined and response codes documented for throttled.

Tagged areas include Customer Support, Customer Operations, Ticketing, Knowledge Base, and B2B.

3 Limits Throttle: 429
Customer SupportCustomer OperationsTicketingKnowledge BaseB2BRate LimitingQuotasThrottling

Limits

Account API Requests account
requests
see provider documentation
Per-account API request limit; numeric value not published publicly.
Issues Query Window endpoint
time_range
30 days maximum
GET /issues requires start_time and end_time within a 30-day window.
Bulk Account Operations endpoint
accounts
1-100 per request
PATCH /accounts and POST /accounts/merge accept 1-100 account IDs.

Policies

Cursor Pagination
List endpoints return a cursor; iterate using the cursor and limit parameters.
Backoff Strategy
Clients should implement exponential backoff with jitter on HTTP 429 and honor Retry-After when provided.

Sources

Work with this as data

Every rate limit here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for rate limits

4 MCP tools reach this
  • find_rate_limitsBrowse and filter every rate limit in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
This rate limit 
curl "https://apis.io/api/v1/rate-limits/pylon-rate-limits"
All rate limits 
curl "https://apis.io/api/v1/rate-limits?limit=25"

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