Dixa

Dixa Conversations API

The Conversations API from Dixa — 27 operation(s) for conversations.

GitHub OpenAPI
Business capability
Customer Inquiry Management BC-430.10

Operations 31

PATCH /beta/conversations/{conversationId}/anonymize Anonymize conversation #
PATCH /beta/conversations/{conversationId}/messages/{messageId}/anonymize Anonymize message #
PUT /beta/conversations/{conversationId}/close Close conversation #
PUT /beta/conversations/{conversationId}/followup Followup conversation #
PUT /beta/conversations/{conversationId}/reopen Reopen conversation #
PUT /beta/conversations/{conversationId}/transfer/queue Transfer conversation #
POST /beta/conversations/{conversationId}/notes/bulk Add internal notes #
GET /beta/conversations/{conversationId}/notes List internal notes #
POST /beta/conversations/{conversationId}/notes Add internal note #
POST /beta/conversations/{conversationId}/ratings/{ratingId}/submit Create conversation rating result #
POST /beta/conversations/{conversationId}/ratings/offer Create conversation rating offer #
GET /beta/conversations/{conversationId}/rating List rating #
GET /beta/conversations/{conversationId}/ratings List ratings for a conversation #
GET /beta/conversations/activitylog List organization activity log #
GET /beta/conversations/flows List flows #
PUT /beta/conversations/{conversationId}/tags/{tagId} Tag conversation #
DELETE /beta/conversations/{conversationId}/tags/{tagId} Untag conversation #
POST /beta/conversations/{conversationId}/tags/bulk Bulk tag conversation #
GET /beta/conversations/{conversationId}/tags List tags #
GET /beta/conversations/{conversationId}/messages List messages #
POST /beta/conversations/{conversationId}/messages Add message #
POST /beta/conversations Create conversation #
POST /beta/conversations/import Import conversation #
PATCH /beta/conversations/{conversationId}/custom-attributes Patch conversation custom attributes #
PUT /beta/conversations/{conversationId}/claim Claim conversation #
GET /beta/conversations/{conversationId}/activitylog List activity log #
GET /beta/conversations/{conversationId} Get conversation #
GET /beta/conversations/{conversationId}/linked List linked conversations #
GET /beta/search/conversations Search conversations #
POST /beta/search/conversations Search conversations with filters #

Documentation

📖
Documentation
https://docs.dixa.io/
📖
RateLimits
https://docs.dixa.io/docs/api-standards-rules

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/dixa/refs/heads/main/openapi/dixa-conversations-api-openapi.yml

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OpenAPI Specification

dixa-conversations-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Dixa Conversations API
  version: beta
servers:
- url: https://dev.dixa.io
security:
- ApiKeyAuth: []
tags:


# --- truncated at 32 KB (183 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/dixa/refs/heads/main/openapi/dixa-conversations-api-openapi.yml