Nicereply

Nicereply is a customer satisfaction and NPS survey platform providing a REST API for managing surveys, accessing ratings and comments, tracking CSAT, CES, and NPS scores, and integrating with helpdesks such as Zendesk, Front, and Helpscout.

Nicereply publishes 1 API on the APIs.io network. Tagged areas include Customer Satisfaction, CSAT, CES, NPS, and Surveys.

Nicereply’s developer surface includes documentation, engineering blog, pricing, and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub

21.8/100 emerging ▬ flat Agent 3/100 human only Full breakdown ↓
scored 2026-07-28 · rubric v0.6

AccessPaid

1 APIs

Customer SatisfactionCSATCESNPSSurveysHelpdeskCustomer Experience

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6

Composite quality — 21.8/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 2.2 / 20

Commercial Clarity 10.0 / 20

Operational Transparency 2.7 / 13

Governance 0.0 / 12

Discoverability 6.9 / 10

Agent readiness — 3/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/nicereply: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Nicereply API

REST API for managing customer satisfaction surveys, retrieving ratings and comments, tracking CSAT, CES, and NPS scores, and managing users, teams, and customers within the Nic...

Pricing Plans 1

Published pricing tiers and plan structures.

Nicereply Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Nicereply Rate Limits

0 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrg

GitHubOrg

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

aid: nicereply
name: Nicereply
description: Nicereply is a customer satisfaction and NPS survey platform providing a REST API for managing surveys, accessing
  ratings and comments, tracking CSAT, CES, and NPS scores, and integrating with helpdesks such as Zendesk, Front, and Helpscout.
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/nicereply.png
url: https://raw.githubusercontent.com/api-evangelist/nicereply/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
tags:
- Customer Satisfaction
- CSAT
- CES
- NPS
- Surveys
- Helpdesk
- Customer Experience
apis:
- aid: nicereply:nicereply-api
  name: Nicereply API
  description: REST API for managing customer satisfaction surveys, retrieving ratings and comments, tracking CSAT, CES, and
    NPS scores, and managing users, teams, and customers within the Nicereply platform.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://www.nicereply.com/more/developer-api
  baseURL: https://api.nicereply.com/v1/
  tags:
  - Customer Satisfaction
  - CSAT
  - CES
  - NPS
  - Surveys
  - Ratings
  properties:
  - type: Documentation
    url: https://cdn.nicereply.com/s/api/latest/
  - type: APIPolicy
    url: https://www.nicereply.com/api-policy
common:
- type: DomainSecurity
  url: security/nicereply-domain-security.yml
- type: Website
  url: https://www.nicereply.com
- type: Documentation
  url: https://cdn.nicereply.com/s/api/latest/
- type: GitHubOrg
  url: https://github.com/nicereply
- type: LinkedIn
  url: https://www.linkedin.com/company/nicereply
- type: Blog
  url: https://www.nicereply.com/blog/
- type: Pricing
  url: https://www.nicereply.com/pricing
- type: StatusPage
  url: https://stats.uptimerobot.com/M9lQEFqLDv
- type: X
  url: https://twitter.com/nice_reply
- type: Plans
  url: plans/nicereply-plans-pricing.yml
- type: RateLimits
  url: rate-limits/nicereply-rate-limits.yml
- type: FinOps
  url: finops/nicereply-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com