niche · 1.0 capabilitymarket resourcedomain

NPS

Score 20.0 / 100 19 providers 10 APIs Search apis.io →
Business capabilities this tag reaches
Customer Service Management 3
Variants seen in the corpus: NPSNet Promoter Scorenps

Providers using this tag (19)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Strong 3 Solid coverage with minor gaps
AskNicelyCompanyCustomer ExperienceNet Promoter ScoreSurveys2 APIs64.9VendastaCompanySoftware-as-a-ServiceMarketplaceSMB31 APIs60.9VitallyCompanyCustomer SuccessSoftware-as-a-ServiceCRM9 APIs59.4
Developing 6 Usable, with meaningful gaps to close
ServiceTitanField Service ManagementTradesHVACPlumbing8 APIs53.5Microsoft Windows ServerDatacenterEnterpriseInfrastructureMicrosoft1 API49.7SurvicateSurveysCustomer FeedbackUser Research1 API46.5Luma HealthHealthcareUnited StatesPatient EngagementScheduling1 API45.8CRM BonusCompanyRetailLoyaltyCashback2 APIs43.0WootricCustomer ExperienceCSATCES1 API41.8
Thin 6 Limited public surface area
LangChainAgentsArtificial IntelligenceLarge Language ModelsLLM Observability1 API37.8SurveyMonkeySurveysMarket ResearchFeedback1 API35.8GoodaysCompanyCustomer ExperienceCustomer FeedbackVoice of the Customer1 API33.6DelightedNet Promoter ScoreCSATCustomer Satisfaction1 API32.0LangSmithArtificial IntelligenceLLMObservabilityEvaluations1 API30.4PendoProductAnalyticsIn-App GuidanceCustomer Success1 API28.1
Emerging 4 Early or largely undocumented
AnnounceKitChangelogFeature RequestsNotification1 API25.7DAS TechnologyCompanyMartechAutomotiveAutomotive Retail4 APIs25.1NicereplyCustomer SatisfactionCSATCES1 API22.0Chatter ResearchCompanyCustomer FeedbackCustomer ExperienceSurveys15.2

APIs with this tag (6)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Developing 2 Usable, with meaningful gaps to close
ServiceTitan Customer Interactions APISubmit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS ...53.5Network Policy Server (NPS) RADIUS APINetwork Policy Server providing centralized RADIUS authentication, authorization, and accounting for wirele...49.7
Thin 2 Limited public surface area
LangChain nps APIThe nps API from LangChain — 1 operation(s) for nps.37.8LangSmith nps APIThe nps API from LangSmith — 1 operation(s) for nps.30.4
Emerging 2 Early or largely undocumented
AnnounceKit APIThe AnnounceKit API provides GraphQL and REST endpoints for programmatically creating and updating posts, s...25.7Nicereply APIREST API for managing customer satisfaction surveys, retrieving ratings and comments, tracking CSAT, CES, a...22.0

Score breakdown

Frequency
38.1
log-scaled weighted occurrences
Breadth
0.5
spread across providers
Quality lift
48.2
mean composite of providers using it
Cohesion
5.1
strength of nearest seed neighbor

Related tags

Surveys 10 co-occurrences Feedback 7 co-occurrences Customer Experience 8 co-occurrences Reviews 6 co-occurrences Metrics 5 co-occurrences CRM 5 co-occurrences Software-as-a-Service 5 co-occurrences Analytics 5 co-occurrences

Where this tag comes from

Provider tag13
Api tag10
Openapi tag2
Openapi op tag2

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