ServiceTitan Customer Interactions API
Submit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS / email flow that aggregates into Marketing Reputation.
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API entry from apis.yml
aid: servicetitan:servicetitan-customer-interactions-api
name: ServiceTitan Customer Interactions API
tags:
- Customer Feedback
- Technician Ratings
- NPS
- Surveys
humanURL: https://developer.servicetitan.io/api-details/
baseURL: https://api.servicetitan.io/customerinteractions/v2/{tenant}/
properties:
- url: https://developer.servicetitan.io/api-details/
type: Documentation
description: Submit and retrieve post-service technician ratings and customer feedback. Powers the "How
did we do?" SMS / email flow that aggregates into Marketing Reputation.