niche · 0.9

Customer Feedback

Score 19.9 / 100 32 providers 7 APIs Search apis.io →
Variants seen in the corpus: Customer Feedbackcustomer-feedback

Providers using this tag (32)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Strong 1 Solid coverage with minor gaps
ReviewTrackersReputation ManagementReview MonitoringSentiment Analytics1 API55.7
Developing 12 Usable, with meaningful gaps to close
ServiceTitanField Service ManagementTradesHVACPlumbing8 APIs53.5EvermuseCompanyProduct ManagementVoice of Customer1 API50.9Pendo.ioCompanyProduct AnalyticsProduct ExperienceDigital Adoption1 API47.7Clozdwin-loss-analysiscustomer-feedbackdecision-intelligencesales-intelligence6 APIs46.6SurvicateSurveysNPSUser Research1 API46.5SiteJabberCompanyReviewsConsumer ReviewsProduct Reviews1 API44.8SynclyCompanySocial IntelligenceSocial Listening1 API44.1HappyOrNotCompanyEnterpriseCustomer Experience1 API43.4GleapBug ReportingIn-App SupportFeature Requests1 API42.6Craft.ioProduct ManagementRoadmapsOKRsBacklog3 APIs41.1ApptentiveCompanyEnterpriseMobile1 API40.8Stella Connect (Medallia Agent Connect)Customer ServiceQuality AssuranceCoaching3 APIs40.3
Thin 12 Limited public surface area
UnwrapCompanyAi AppsCustomer Intelligence1 API38.0Shopper ApprovedReviewsRatingsE-Commerce1 API35.9ProductboardProduct ManagementRoadmappingPrioritization1 API34.4UserVoiceProduct FeedbackIdea ManagementProduct Roadmap3 APIs34.2GoodaysCompanyCustomer ExperienceVoice of the Customer1 API33.6CannyProduct ManagementFeature RequestsRoadmap1 API33.1EnterpretCompanyCustomer IntelligenceVoice of Customer32.0KudobuzzCompanyReviewsUser Generated ContentE-Commerce1 API30.8DovetailCompanyConsumerCustomer ResearchUser Research1 API30.5UserbackBug ReportingVisual FeedbackSession Replay1 API30.4KimolaCompanyMarket ResearchText Analytics2 APIs28.0IndexCompanyAi AppsProduct ManagementProduct Planning26.4
Emerging 4 Early or largely undocumented
unitQCompanyArtificial IntelligenceProduct Quality2 APIs18.1KeatextCompanyText AnalyticsCustomer Experience15.8Chatter ResearchCompanyCustomer ExperienceSurveys15.2Serve FirstCompanyCustomer ExperienceVoice of the Customer12.0
Minimal 3 Almost no public developer surface
Poth LabsCompanyArtificial IntelligenceSoftware-as-a-ServiceCustomer Research6.0EnjoyHQCompanyUser ResearchInsights Management5.0TelloCompanyCustomer ServiceReviews and Ratings5.0

APIs with this tag (7)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Strong 1 Solid coverage with minor gaps
ReviewTrackers APIREST API for the ReviewTrackers online reputation management platform. Provides access to review data from ...55.7
Developing 2 Usable, with meaningful gaps to close
ServiceTitan Customer Interactions APISubmit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS ...53.5Craft.io Feedback Portal APIREST API for managing customer feedback portals, including listing portals and categories, retrieving feedb...41.1
Thin 4 Limited public surface area
Unwrap GraphQL APIGraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classi...38.0Productboard Public APIREST API for managing features, components, products, notes (customer feedback), users, companies, objectiv...34.4Canny REST APIREST API for retrieving and managing Canny boards, posts, comments, votes, status changes, users, companies...33.1Userback REST APIREST API for managing Userback feedback items, projects, users, tags, and account resources. Uses Bearer to...30.4

Score breakdown

Frequency
43.2
log-scaled weighted occurrences
Breadth
0.9
spread across providers
Quality lift
40.7
mean composite of providers using it
Cohesion
4.6
strength of nearest seed neighbor

Related tags

Voice of Customer 11 co-occurrences Product Management 8 co-occurrences Surveys 8 co-occurrences Customer Experience 9 co-occurrences Feedback 5 co-occurrences Reviews 6 co-occurrences Software-as-a-Service 14 co-occurrences Analytics 8 co-occurrences

Where this tag comes from

Provider tag30
Api tag7

Cohort brief

Auto-generated

The 32 providers in the APIs.io catalog tagged Customer Feedback, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
32
all scored
Mean Kin Score
33.7
+13.0 vs catalog 20.7
Mean Agent Readiness
18.7
+9.0 vs catalog 9.7
Spread
5–55.7
median 34.2 · σ 14.4
How the 32 split by band
Exemplar 0Strong 1Developing 12Thin 12Emerging 4Minimal 3
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Access Clarity 40.3 22.3 +18 32
Contract Quality 31.9 17.5 +14.4 32
Developer Ergonomics 30.6 17.9 +12.7 32
Discoverability 71.9 60.4 +11.5 32
Operational Transparency 22.4 11.3 +11.1 32
Contract Governance 12 6.4 +5.6 32

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 47% 16% +31
MCP server (first-party) 22% 7% +15
Agent Skills 0% 0% 0
OAuth scopes 16% 9% +7
Security 97% 88% +9
Arazzo workflows 3% 2% +1
Governance rules 16% 13% +3

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 ReviewTrackers 55.7
  2. 2 ServiceTitan 53.5
  3. 3 Evermuse 53.4
  4. 4 Pendo.io 50.8
  5. 5 Clozd 49.2
  6. 6 Survicate 47.9
  7. 7 Syncly 46
  8. 8 HappyOrNot 45.4
  9. 9 SiteJabber 45.1
  10. 10 Apptentive 42.8
Top by Agent Readiness
  1. 1 Clozd 59.5
  2. 2 Evermuse 52
  3. 3 Syncly 50
  4. 4 Pendo.io 36.2
  5. 5 Stella Connect (Medallia Agent Connect) 28.6
  6. 6 Craft.io 28.1
  7. 7 Unwrap 28.1
  8. 8 ReviewTrackers 25.2
  9. 9 ServiceTitan 24.4
  10. 10 Gleap 22.3
All 32 members of this roster resolve to a scored provider in the catalog.Generated from the catalog build of 25 August 2026, across 26891 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

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Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This tag 
curl "https://apis.io/api/v1/tags/customer-feedback"
All tags 
curl "https://apis.io/api/v1/tags?limit=25"
As a scored cohort 
curl "https://apis.io/api/v1/cohorts/tag/customer-feedback"
The distribution (Pro) 
curl "https://apis.io/api/v1/cohorts/tag/customer-feedback/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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