emerging · 0.6 capability resource

Customer Feedback

Score 20.4 / 100 32 providers +2 via APIs 9 APIs Search apis.io →

Providers using this tag (32)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Strong 3 Solid coverage with minor gaps
Developing 11 Usable, with meaningful gaps to close
Thin 11 Limited public surface area
Emerging 4 Early or largely undocumented
Minimal 3 Almost no public developer surface

APIs with this tag (9)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Strong 4 Solid coverage with minor gaps
Developing 2 Usable, with meaningful gaps to close
Thin 3 Limited public surface area

Companies reaching this through an API (2)

These companies publish an API, specification or operation carrying “Customer Feedback” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

Craft.io ServiceTitan

Score breakdown

Frequency
44.1
log-scaled weighted occurrences
Breadth
0.8
spread across providers
Quality lift
41.9
mean composite of providers using it
Cohesion
5.2
strength of nearest seed neighbor

Related tags

Voice of Customer 12 co-occurrences Product Management 9 co-occurrences Customer Experience 9 co-occurrences Surveys 8 co-occurrences Reviews 7 co-occurrences Feedback 5 co-occurrences Software-as-a-Service 14 co-occurrences Analytics 9 co-occurrences

Where this tag comes from

Provider tag32
Api tag9

Cohort brief

Auto-generated

The 31 providers in the APIs.io catalog tagged Customer Feedback, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
31
of 32 in the catalog
Mean Kin Score
35.1
+12.2 vs catalog 22.9
Mean Agent Readiness
25.3
+13.4 vs catalog 11.9
Spread
3.4–63
median 34.9 · σ 14.4
How the 31 split by band
Exemplar 0Strong 2Developing 12Thin 11Emerging 4Minimal 2
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Access Clarity 41.8 26.5 +15.3 31
Contract Quality 30 17.6 +12.4 31
Developer Ergonomics 34.8 23.2 +11.6 31
Discoverability 67.6 58.1 +9.5 31
Operational Transparency 22.8 13.7 +9.1 31
Contract Governance 8.8 6.3 +2.5 31

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 39% 14% +25
MCP server (first-party) 39% 12% +27
Agent Skills 0% 0% 0
OAuth scopes 19% 11% +8
Security 100% 98% +2
Arazzo workflows 3% 2% +1
Governance rules 10% 14% -4

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 ClosedLoop AI 63
  2. 2 ReviewTrackers 57.4
  3. 3 Evermuse 52.5
  4. 4 Clozd 51.1
  5. 5 Pendo.io 48.4
  6. 6 Gleap 46.9
  7. 7 Syncly 46.7
  8. 8 Revinate 45
  9. 9 Survicate 45
  10. 10 SiteJabber 43.8
Top by Agent Readiness
  1. 1 ClosedLoop AI 74.2
  2. 2 Clozd 59.5
  3. 3 Evermuse 52.7
  4. 4 Syncly 50
  5. 5 Survicate 44.6
  6. 6 Productboard 40.3
  7. 7 Revinate 39.8
  8. 8 Unwrap 36.9
  9. 9 Pendo.io 34
  10. 10 Gleap 30.9
All 32 members of this roster resolve to a provider in the catalog; 31 carry a score (97%). The figures above describe the scored members only.
Coverage caveat. 26 of 31 scored members had under half their catalog-attributable points satisfied at all (catalog_earned / catalog_max < 0.5). They are INCLUDED in the mean above. A large share here means the cohort mean is partly a measurement of how far our enrichment reached, not only of how these providers publish.Generated from the catalog build of 5 October 2026, across 29093 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

Every tag here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This tag
curl "https://apis.io/api/v1/tags/customer-feedback"
All tags
curl "https://apis.io/api/v1/tags?limit=25"
As a scored cohort
curl "https://apis.io/api/v1/cohorts/tag/customer-feedback"
The distribution (Pro)
curl "https://apis.io/api/v1/cohorts/tag/customer-feedback/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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