niche · 0.5 capability

Customer Feedback

Score 19.4 / 100 33 providers +2 via APIs 9 APIs Search apis.io →

Providers using this tag (32)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Strong 5 Solid coverage with minor gaps

DovetailCompanyConsumerCustomer ResearchUser Research1 API58.7 ReviewTrackersReputation ManagementReview MonitoringSentiment Analytics1 API58.6 EvermuseCompanyProduct ManagementVoice of Customer1 API62.8 ClosedLoop AIProduct IntelligenceVoice of CustomerProduct Management1 API62.3 Pendo.ioCompanyProduct AnalyticsProduct ExperienceDigital Adoption1 API60.1

Developing 10 Usable, with meaningful gaps to close

Stella Connect (Medallia Agent Connect)Customer ServiceQuality AssuranceCoaching3 APIs51.3 SynclyCompanySocial IntelligenceSocial Listening1 API50.3 UnwrapCompanyAi AppsCustomer Intelligence1 API49.3 GleapBug ReportingIn-App SupportFeature Requests1 API40.4 HappyOrNotCompanyEnterpriseCustomer Experience1 API51.8 ClozdWin-Loss AnalysisDecision IntelligenceSales Intelligence3 APIs51.1 SiteJabberCompanyReviewsConsumer ReviewsProduct Reviews1 API49.5 RevinateHospitalityHotelsReviewsReputation Management8 APIs46.0 ApptentiveCompanyEnterpriseMobile1 API39.8 GoodaysCompanyCustomer ExperienceVoice of the Customer1 API39.5

Thin 11 Limited public surface area

SurvicateSurveysNPSUser Research1 API38.7 KimolaCompanyMarket ResearchText Analytics2 APIs36.8 CannyProduct ManagementFeature RequestsRoadmaps1 API32.2 UserbackBug ReportingVisual FeedbackSession Replay1 API29.9 KeatextCompanyText AnalyticsCustomer Experience29.8 KudobuzzCompanyReviewsUser Generated ContentE-Commerce1 API38.6 ProductboardProduct ManagementRoadmappingPrioritization1 API36.2 Shopper ApprovedReviewsRatingsE-Commerce1 API34.9 EnterpretCompanyCustomer IntelligenceVoice of Customer33.0 IndexCompanyAi AppsProduct ManagementProduct Planning30.4 UserVoiceProduct FeedbackIdea ManagementProduct Roadmap3 APIs26.4

Emerging 3 Early or largely undocumented

unitQCompanyArtificial IntelligenceProduct Quality2 APIs20.4 Chatter ResearchCompanyCustomer ExperienceSurveys14.8 Serve FirstCompanyCustomer ExperienceVoice of the Customer14.1

Minimal 3 Almost no public developer surface

Poth LabsCompanyArtificial IntelligenceSoftware-as-a-ServiceCustomer Research4.8 EnjoyHQCompanyUser ResearchInsights Management3.4 TelloCompanyCustomer ServiceReviews and Ratings0.0

APIs with this tag (9)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Strong 4 Solid coverage with minor gaps

ClosedLoop AI Claude Code SkillsSet of ~25 pre-built Claude Code skills distributed as the 'closedloop-skills' plugin via the Anthropic com...62.3 ClosedLoop AI MCP ServerHosted, first-class MCP server over HTTP with OAuth auth (interactive auto-registration or client_credentia...62.3 ReviewTrackers APIREST API for the ReviewTrackers online reputation management platform. Provides access to review data from ...58.6 ServiceTitan Customer Interactions APISubmit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS ...57.7

Developing 1 Usable, with meaningful gaps to close

Unwrap GraphQL APIGraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classi...49.3

Thin 4 Limited public surface area

Productboard Public APIREST API for managing features, components, products, notes (customer feedback), users, companies, objectiv...36.2 Craft.io Feedback Portal APIREST API for managing customer feedback portals, including listing portals and categories, retrieving feedb...32.6 Canny REST APIREST API for retrieving and managing Canny boards, posts, comments, votes, status changes, users, companies...32.2 Userback REST APIREST API for managing Userback feedback items, projects, users, tags, and account resources. Uses Bearer to...29.9

Companies reaching this through an API (2)

These companies publish an API, specification or operation carrying “Customer Feedback” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

Craft.io ServiceTitan

Score breakdown

Frequency

43.8

log-scaled weighted occurrences

Breadth

0.8

spread across providers

Quality lift

37.7

mean composite of providers using it

Cohesion

4.8

strength of nearest seed neighbor

Where this tag comes from

Provider tag33

Api tag9

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Tools for tags

7 MCP tools reach this

find_tagsBrowse and filter every tag in the catalog.
get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

Call it yourself

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This tag

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curl "https://apis.io/api/v1/tags?limit=25"

As a scored cohort

curl "https://apis.io/api/v1/cohorts/tag/customer-feedback"

The distribution (Pro)

curl "https://apis.io/api/v1/cohorts/tag/customer-feedback/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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