Apptentive website screenshot

Apptentive

Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native, and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device, conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.

Apptentive publishes 4 APIs on the APIs.io network, including experimental API, info API, metrics API, and 1 more. Tagged areas include Company, Enterprise, Mobile, Customer Feedback, and Surveys.

Apptentive’s developer surface includes authentication, documentation, support, engineering blog, and 16 more developer resources.

37.0/100 thin ▬ flat Agent 64/100 agent native Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
4 APIs 1 MCP Servers
CompanyEnterpriseMobileCustomer FeedbackSurveysAnalyticsCustomer EngagementVoice of Customer

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 37.0/100 · thin
Contract Quality 9.4 / 25
Developer Ergonomics 9.6 / 20
Commercial Clarity 5.3 / 20
Operational Transparency 2.7 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 64/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/apptentive: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Apptentive experimental API

experimental data endpoints

Apptentive info API

info endpoints

Apptentive metrics API

metrics data endpoints

Apptentive raw API

raw data endpoints

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

apptentive-mcp.yml

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Apptentive Rate Limits

0 limits

RATE LIMITS

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Apptentive Authentication

apiKey · 1 scheme

SECURITY

Apptentive Domain Security

TLSv1.3 · DMARC

SECURITY

Apptentive Trust Center

AICPA SOC 2 Type 2, ISO 27001, GDPR, CCPA, HIPAA, FERPA

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Apptentive Agentic Access

36 operations · 1 acting

36 operations · 1 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Build 3

SDKs, sample code, and the tooling you integrate with

Access & Security 4

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: apptentive
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/apptentive.png
name: Apptentive
description: Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform
  used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native,
  and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics
  (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device,
  conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued
  and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.
url: https://raw.githubusercontent.com/api-evangelist/apptentive/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- gv
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Enterprise
- Mobile
- Customer Feedback
- Surveys
- Analytics
- Customer Engagement
- Voice of Customer
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: apptentive:apptentive-experimental-api
  name: Apptentive experimental API
  description: experimental data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - experimental
  properties:
  - type: OpenAPI
    url: openapi/apptentive-experimental-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-info-api
  name: Apptentive info API
  description: info endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - info
  properties:
  - type: OpenAPI
    url: openapi/apptentive-info-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-metrics-api
  name: Apptentive metrics API
  description: metrics data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - metrics
  properties:
  - type: OpenAPI
    url: openapi/apptentive-metrics-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-raw-api
  name: Apptentive raw API
  description: raw data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - raw
  properties:
  - type: OpenAPI
    url: openapi/apptentive-raw-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
common:
- type: DomainSecurity
  url: security/apptentive-domain-security.yml
- type: AgenticAccess
  url: agentic-access/apptentive-agentic-access.yml
- type: Authentication
  url: authentication/apptentive-authentication.yml
- type: Packages
  url: packages/apptentive-packages.yml
- type: SDKs
  url: packages/apptentive-packages.yml
- type: MCPServer
  url: mcp/apptentive-mcp.yml
- type: LLMsTxt
  url: llms/apptentive-llms.txt
- type: Conventions
  url: conventions/apptentive-conventions.yml
- type: Conformance
  url: conformance/apptentive-conformance.yml
- type: Compliance
  url: https://www.alchemer.com/security/
- type: TrustCenter
  url: security/apptentive-trust-center.yml
- type: Lifecycle
  url: lifecycle/apptentive-lifecycle.yml
- type: StatusPage
  url: https://status.apptentive.com
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://help.alchemer.com/help/alchemer-digital-api
- type: GitHubOrganization
  url: https://github.com/apptentive
- type: TermsOfService
  url: https://www.alchemer.com/apptentive-master-service-agreement/
- type: Support
  url: https://help.alchemer.com/
- type: Blog
  url: https://www.alchemer.com/resources/blog/
- type: Website
  url: http://apptentive.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence