Apptentive

Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native, and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device, conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.

Apptentive publishes 4 API contracts indexed on the APIs.io network, including Experimental API, Info API, Metrics API, and 1 more. Tagged areas include Company, Enterprise, Mobile, Customer Feedback, and Surveys.

The Apptentive catalog on APIs.io includes 1 Spectral governance ruleset.

Apptentive’s developer surface includes authentication, documentation, support, engineering blog, and 19 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

40.4/100 developing ▬ flat Agent 26/100 agent aware Front door AI 3/6 light Heartbeat 62/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

1 published contract 3 Agent Skills

Company Enterprise Mobile Customer Feedback Surveys Analytics Customer Engagement Voice of Customer

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management

BC-430

Experimental

GET /experimental/v2/apps/{app_id}/surveys

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 40.4/100 · developing

Contract Quality 7.9 / 19

Developer Ergonomics 5.6 / 15

Access Clarity 3.9 / 15

Operational Transparency 3.9 / 10

Contract Governance 2.9 / 9

Discoverability 5.5 / 8

Regulatory Posture 3.8 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 26/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)

8 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 26.3 — up to +14.7 composite points
Contract Quality scores 41.9 — up to +14.5 composite points
Developer Ergonomics scores 37.5 — up to +12.5 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/apptentive/apis.yml: open an issue on github.com/api-evangelist/apptentive to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Surveys, Market Research and Experience Management	covered	37.1	-	-
Mobile SDK Publishers (Play SDK Index, CocoaPods, ADA certification)	covered	37.1	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Apptentive Experimental API

experimental data endpoints

Apptentive Info API

info endpoints

Apptentive Metrics API

metrics data endpoints

Apptentive Raw API

raw data endpoints

Open Collections 4

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

public-api-service experimental API

OPEN COLLECTION

public-api-service experimental info API

OPEN COLLECTION

public-api-service experimental metrics API

OPEN COLLECTION

public-api-service experimental raw API

OPEN COLLECTION

Agent Skills 3

Packaged agent skills for driving this provider's APIs from an AI assistant.

Export Apptentive app metrics

AGENT SKILL

Export Apptentive survey responses

AGENT SKILL

Submit and track an Apptentive GDPR/CCPA request

AGENT SKILL

Rate Limits 1

Documented rate limits and quota policies.

Apptentive Rate Limits

1 limits

RATE LIMITS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Apptentive API Rules

57 rules · 51 errors 5 warnings 1 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Apptentive Openapi Overlay

3 actions · documentation · apptentive-openapi-original.yml

DERIVED

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Apptentive Authentication

apiKey · 1 scheme

SECURITY

Apptentive Domain Security

TLSv1.3 · DMARC

SECURITY

Apptentive Trust Center

AICPA SOC 2 Type 2, ISO 27001, GDPR, CCPA, HIPAA, FERPA

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Apptentive Agentic Access

36 operations · 1 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

X-MCPServerCandidate

X-MCPServerCandidate

LLMsTxt

LLMsTxt

AgentSkill

AgentSkill

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Conventions

Conventions

Conformance

Conformance

Lifecycle

Lifecycle

Build 3

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

Compliance

TrustCenter

Operate 3

Status, limits, changes, and where to get help

RateLimits

RateLimits

StatusPage

StatusPage

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

Company 2

The organization behind the API

Blog

Blog

Website

Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: apptentive
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/apptentive.png
name: Apptentive
description: Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform
  used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native,
  and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics
  (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device,
  conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued
  and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.
url: https://raw.githubusercontent.com/api-evangelist/apptentive/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- gv
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Enterprise
- Mobile
- Customer Feedback
- Surveys
- Analytics
- Customer Engagement
- Voice of Customer
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: apptentive:apptentive-experimental-api
  name: Apptentive Experimental API
  description: experimental data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Experimental
  tags_raw:
  - experimental
  properties:
  - type: OpenAPI
    url: openapi/apptentive-experimental-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-info-api
  name: Apptentive Info API
  description: info endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Info
  tags_raw:
  - info
  properties:
  - type: OpenAPI
    url: openapi/apptentive-info-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-metrics-api
  name: Apptentive Metrics API
  description: metrics data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Metrics
  tags_raw:
  - metrics
  properties:
  - type: OpenAPI
    url: openapi/apptentive-metrics-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-raw-api
  name: Apptentive Raw API
  description: raw data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Raw
  tags_raw:
  - raw
  properties:
  - type: OpenAPI
    url: openapi/apptentive-raw-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
common:
- type: CapabilityMap
  url: capabilities/apptentive-capability-edges.yml
  name: Apptentive Business Capability Map
- type: RateLimits
  url: rate-limits/apptentive-rate-limits.yml
- type: Overlay
  url: overlays/apptentive-openapi-overlay.yaml
- type: DomainSecurity
  url: security/apptentive-domain-security.yml
- type: AgenticAccess
  url: agentic-access/apptentive-agentic-access.yml
- type: Authentication
  url: authentication/apptentive-authentication.yml
- type: Packages
  url: packages/apptentive-packages.yml
- type: SDKs
  url: packages/apptentive-packages.yml
- type: X-MCPServerCandidate
  url: mcp/apptentive-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/apptentive-llms.txt
- type: Conventions
  url: conventions/apptentive-conventions.yml
- type: Conformance
  url: conformance/apptentive-conformance.yml
- type: Compliance
  url: https://www.alchemer.com/security/
- type: TrustCenter
  url: security/apptentive-trust-center.yml
- type: Lifecycle
  url: lifecycle/apptentive-lifecycle.yml
- type: StatusPage
  url: https://status.apptentive.com
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://help.alchemer.com/help/alchemer-digital-api
- type: GitHubOrganization
  url: https://github.com/apptentive
- type: TermsOfService
  url: https://www.alchemer.com/apptentive-master-service-agreement/
- type: Support
  url: https://help.alchemer.com/
- type: Blog
  url: https://www.alchemer.com/resources/blog/
- type: Website
  url: http://apptentive.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Apptentive API — frequently asked questions

Does Apptentive have an API?

Yes. APIs.io lists 4 APIs from Apptentive, including Apptentive Experimental API, Apptentive Info API and Apptentive Metrics API, and 1 more.

Is there an OpenAPI specification for the Apptentive API?

Yes. APIs.io indexes 4 OpenAPI specifications for Apptentive, each linked for download from this page.

How do I authenticate with the Apptentive API?

Apptentive uses bearer-token authentication (apiKey · 1 scheme). The details are profiled on APIs.io as Apptentive Authentication.

Is the Apptentive API ready for AI agents?

Apptentive has a Kin Score of 40.4 out of 100 (developing) and an Agent Readiness score of 26.0 (agent-aware), scored by API Evangelist on 2026-11-06.

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