Apptentive

Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native, and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device, conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.

Apptentive publishes 4 APIs on the APIs.io network, including experimental API, info API, metrics API, and 1 more. Tagged areas include Company, Enterprise, Mobile, Customer Feedback, and Surveys.

Apptentive’s developer surface includes authentication, documentation, support, engineering blog, and 17 more developer resources.

🌐 Visit website 📡 Source on GitHub

40.1/100 developing ▬ flat Agent 26/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

1 APIs

Company Enterprise Mobile Customer Feedback Surveys Analytics Customer Engagement Voice of Customer

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 40.1/100 · developing

Contract Quality 11.8 / 23

Developer Ergonomics 6.8 / 18

Access Clarity 4.7 / 18

Operational Transparency 4.6 / 12

Contract Governance 2.0 / 11

Discoverability 6.8 / 9

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 26/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/apptentive: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Apptentive experimental API

experimental data endpoints

Apptentive info API

info endpoints

Apptentive metrics API

metrics data endpoints

Apptentive raw API

raw data endpoints

Open Collections 5

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

public-api-service experimental API

OPEN COLLECTION

public-api-service experimental info API

OPEN COLLECTION

public-api-service experimental metrics API

OPEN COLLECTION

public-api-service experimental raw API

OPEN COLLECTION

Rate Limits 1

Documented rate limits and quota policies.

Apptentive Rate Limits

1 limits

RATE LIMITS

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Apptentive Authentication

apiKey · 1 scheme

SECURITY

Apptentive Domain Security

TLSv1.3 · DMARC

SECURITY

Apptentive Trust Center

AICPA SOC 2 Type 2, ISO 27001, GDPR, CCPA, HIPAA, FERPA

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Apptentive Agentic Access

36 operations · 1 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

X-MCPServerCandidate

X-MCPServerCandidate

LLMsTxt

LLMsTxt

AgentSkill

AgentSkill

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Conventions

Conventions

Conformance

Conformance

Lifecycle

Lifecycle

Build 3

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

Compliance

TrustCenter

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

Company 2

The organization behind the API

Blog

Blog

Website

Website

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: apptentive
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/apptentive.png
name: Apptentive
description: Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform
  used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native,
  and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics
  (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device,
  conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued
  and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.
url: https://raw.githubusercontent.com/api-evangelist/apptentive/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- gv
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Enterprise
- Mobile
- Customer Feedback
- Surveys
- Analytics
- Customer Engagement
- Voice of Customer
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: apptentive:apptentive-experimental-api
  name: Apptentive experimental API
  description: experimental data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Experimental
  tags_raw:
  - experimental
  properties:
  - type: OpenAPI
    url: openapi/apptentive-experimental-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-info-api
  name: Apptentive info API
  description: info endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Info
  tags_raw:
  - info
  properties:
  - type: OpenAPI
    url: openapi/apptentive-info-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-metrics-api
  name: Apptentive metrics API
  description: metrics data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Metrics
  tags_raw:
  - metrics
  properties:
  - type: OpenAPI
    url: openapi/apptentive-metrics-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-raw-api
  name: Apptentive raw API
  description: raw data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Raw
  tags_raw:
  - raw
  properties:
  - type: OpenAPI
    url: openapi/apptentive-raw-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
common:
- type: Overlay
  url: overlays/apptentive-openapi-overlay.yaml
- type: DomainSecurity
  url: security/apptentive-domain-security.yml
- type: AgenticAccess
  url: agentic-access/apptentive-agentic-access.yml
- type: Authentication
  url: authentication/apptentive-authentication.yml
- type: Packages
  url: packages/apptentive-packages.yml
- type: SDKs
  url: packages/apptentive-packages.yml
- type: X-MCPServerCandidate
  url: mcp/apptentive-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/apptentive-llms.txt
- type: Conventions
  url: conventions/apptentive-conventions.yml
- type: Conformance
  url: conformance/apptentive-conformance.yml
- type: Compliance
  url: https://www.alchemer.com/security/
- type: TrustCenter
  url: security/apptentive-trust-center.yml
- type: Lifecycle
  url: lifecycle/apptentive-lifecycle.yml
- type: StatusPage
  url: https://status.apptentive.com
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://help.alchemer.com/help/alchemer-digital-api
- type: GitHubOrganization
  url: https://github.com/apptentive
- type: TermsOfService
  url: https://www.alchemer.com/apptentive-master-service-agreement/
- type: Support
  url: https://help.alchemer.com/
- type: Blog
  url: https://www.alchemer.com/resources/blog/
- type: Website
  url: http://apptentive.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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