Chatter Research

Chatter Research (now Chatter by Stingray) is a customer feedback and experience management platform built for modern retailers. It engages shoppers in AI-driven conversational text-message and QR-code surveys that deliver higher response rates and real-time feedback, then uses the Stingray-Chatter AI (trained on 7000+ retail topics) to categorize free-text replies into topics and sentiment. Role-based dashboards surface NPS/CSAT, benchmarks, topic explorers, and NPS boosters so store teams can save lost sales, drive loyalty enrollment, and generate online reviews. Founded in 2016 and acquired by Stingray, the company is a former 500 Global portfolio company. The product is a SaaS dashboard with a help center and CSV data exports; it publishes no public developer API at this time.

Chatter Research is profiled on the APIs.io network. Tagged areas include Company, Customer Feedback, Customer Experience, Surveys, and Voice of Customer.

Chatter Research’s developer surface includes documentation, support, engineering blog, signup flow, and 4 more developer resources.

🌐 Visit website 📡 Source on GitHub

16.6/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyCustomer FeedbackCustomer ExperienceSurveysVoice of CustomerRetailNPSSentiment Analysis

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 16.6/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 3.0 / 20

Commercial Clarity 6.8 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/chatter-research: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 1

Portal, sign-up, and the first successful call

SignUp

SignUp

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: chatter-research
name: Chatter Research
description: Chatter Research (now Chatter by Stingray) is a customer feedback and experience management platform built for
  modern retailers. It engages shoppers in AI-driven conversational text-message and QR-code surveys that deliver higher response
  rates and real-time feedback, then uses the Stingray-Chatter AI (trained on 7000+ retail topics) to categorize free-text
  replies into topics and sentiment. Role-based dashboards surface NPS/CSAT, benchmarks, topic explorers, and NPS boosters
  so store teams can save lost sales, drive loyalty enrollment, and generate online reviews. Founded in 2016 and acquired
  by Stingray, the company is a former 500 Global portfolio company. The product is a SaaS dashboard with a help center and
  CSV data exports; it publishes no public developer API at this time.
url: https://raw.githubusercontent.com/api-evangelist/chatter-research/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://www.chatterresearch.com/wp-content/uploads/2022/08/Chatter_by_Stingray_Main_featured_image-3.webp
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Feedback
- Customer Experience
- Surveys
- Voice of Customer
- Retail
- NPS
- Sentiment Analysis
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/chatter-research-domain-security.yml
- type: Website
  url: https://chatterresearch.com
- type: Documentation
  url: https://www.help.chatterresearch.com/
- type: Support
  url: https://www.chatterresearch.com/contact-us/
- type: Blog
  url: https://www.chatterresearch.com/blog/
- type: SignUp
  url: https://www.chatterresearch.com/demo/
- type: PrivacyPolicy
  url: https://www.chatterresearch.com/privacy-policy/
- type: TermsOfService
  url: https://www.chatterresearch.com/terms-of-use/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence