Keatext

Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews, and support tickets into a single dashboard and produces AI-generated reports identifying themes, sentiment, satisfaction drivers, and blind spots. It is purpose-built for customer experience (CX) teams, surfacing prioritized, actionable recommendations to improve CSAT and reduce churn. Keatext integrates natively with feedback and service platforms including SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, and connects to 400+ additional systems through the Tray.io integration platform. Customers include Intuit, Lenovo, Hilton, and COOLA. The company does not publish a public developer REST API or OpenAPI; custom integration is handled via Tray.io and direct partner engagement. Added to the API Evangelist network as a 500 Global portfolio company.

Keatext is profiled on the APIs.io network. Tagged areas include Company, Text Analytics, Customer Experience, Customer Feedback, and Sentiment Analysis.

Keatext’s developer surface includes developer portal, support, engineering blog, pricing, signup flow, and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub

21.9/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyText AnalyticsCustomer ExperienceCustomer FeedbackSentiment AnalysisArtificial IntelligenceNatural Language ProcessingVoice of CustomerSaaS

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 21.9/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 3.0 / 20

Commercial Clarity 12.1 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/keatext: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 2

Portal, sign-up, and the first successful call

Portal

Portal

SignUp

SignUp

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Access & Security 3

Authentication, authorization, and security posture

Compliance

Compliance

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 3

The organization behind the API

Website

Website

Blog

Blog

LinkedIn

Source (apis.yml)

aid: keatext
name: Keatext
description: Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews,
  and support tickets into a single dashboard and produces AI-generated reports identifying themes, sentiment, satisfaction
  drivers, and blind spots. It is purpose-built for customer experience (CX) teams, surfacing prioritized, actionable recommendations
  to improve CSAT and reduce churn. Keatext integrates natively with feedback and service platforms including SurveyMonkey,
  Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, and connects to 400+ additional
  systems through the Tray.io integration platform. Customers include Intuit, Lenovo, Hilton, and COOLA. The company does
  not publish a public developer REST API or OpenAPI; custom integration is handled via Tray.io and direct partner engagement.
  Added to the API Evangelist network as a 500 Global portfolio company.
url: https://raw.githubusercontent.com/api-evangelist/keatext/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://keatext.ai/wp-content/uploads/2026/05/AI-powered-customer-feedback-insights.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Text Analytics
- Customer Experience
- Customer Feedback
- Sentiment Analysis
- Artificial Intelligence
- Natural Language Processing
- Voice of Customer
- SaaS
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://keatext.ai
- type: Portal
  url: https://keatext.ai/en/our-platform/
- type: Support
  url: https://help.keatext.ai/en/
- type: Blog
  url: https://keatext.ai/en/blog/
- type: Pricing
  url: https://keatext.ai/en/pricing/
- type: SignUp
  url: https://keatext.ai/en/request-a-demo/
- type: PrivacyPolicy
  url: https://keatext.ai/en/privacy/
- type: TermsOfService
  url: https://keatext.ai/en/terms-and-conditions/
- type: Integrations
  url: https://keatext.ai/en/integrations/
- type: LinkedIn
  url: https://linkedin.com/company/keatext
- type: Compliance
  url: https://keatext.ai/en/security/
- type: TrustCenter
  url: security/keatext-trust-center.yml
- type: Conformance
  url: conformance/keatext-conformance.yml
- type: DomainSecurity
  url: security/keatext-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Keatext

Kin Score

Security Posture 2

Keatext Domain Security

Keatext Trust Center

Resources