SiteJabber

SiteJabber is a consumer review platform, rebranded as SmartCustomer at smartcustomer.com, where shoppers read and write reviews about online businesses, services and products. Operating for over twenty years, it emphasizes consumer protection through review moderation and verification, and offers a browser extension that surfaces business ratings while users browse. On the business side it is an official Google Review Partner that distributes verified reviews to Google Seller Ratings, Google Business profiles and Google Shopping Ads, and it sells review sourcing, moderation, showcasing widgets, competitive intelligence and e-commerce integrations across four contact-sales packages. It was surfaced as a portfolio company of 500 Global and added to the API Evangelist network. It does publish a developer API: the SmartCustomer Business API, a 31-operation REST surface documented at api.sitejabber.com covering business ratings, consumer reviews and moderation, reviewer messaging, review requests by email and SMS, a full product-review and catalog surface, and two CCPA-shaped customer-privacy operations. A prior enrichment pass recorded no API; that was wrong — the reference is served from the pre-rebrand api.sitejabber.com host, which is not linked from the current consumer or business site navigation.

SiteJabber publishes 14 API contracts indexed on the APIs.io network, including Authentication API, Business Info API, Business Questions API, and 11 more. Tagged areas include Company, Reviews, Consumer Reviews, Product Reviews, and Reputation Management.

The SiteJabber catalog on APIs.io includes 1 Spectral governance ruleset.

SiteJabber’s developer surface includes pricing, support, documentation, signup flow, and 20 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

45.6/100 developing ▬ flat Agent 26/100 agent aware Front door AI 1/6 silent Heartbeat 99/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

1 published contract 4 Agent Skills

Company Reviews Consumer Reviews Product Reviews Reputation ManagementReviews ManagementE-Commerce Trust and SafetyGoogle Seller RatingsCustomer Feedback Ratings Privacy

What this lets a business do 3

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Consumer Commerce

AE-140

Business InfoBusiness QuestionsPartnersProduct QuestionsReview Comments

POST /businesses/{business}/review/comments/add GET /businesses/{business} GET /businesses/{business}/product/questions GET /businesses/{business}/questions

Customer Service Management

BC-430

Product Review RequestsProduct ReviewsResolution AttemptsReview RequestsReviews

GET /businesses/{business}/reviews POST /businesses/{business}/reviews/publish POST /businesses/{business}/reviews/flag POST /businesses/{business}/product/review/request/add

Compliance Management

BC-130

Privacy

GET /businesses/{business}/privacy/access POST /businesses/{business}/privacy/remove

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 45.6/100 · developing

Contract Quality 8.9 / 19

Developer Ergonomics 3.8 / 15

Access Clarity 11.4 / 15

Operational Transparency 2.3 / 10

Contract Governance 1.6 / 9

Discoverability 5.5 / 8

Regulatory Posture 3.7 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 26/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Show this score on your site.

It updates itself when the score changes. Paste this where you link to your API docs:

<a href="https://apis.io/providers/sitejabber/"><img src="https://apis.io/badge/sitejabber/card.svg" alt="SiteJabber on APIs.io — Kin Score by API Evangelist"></a>

Other styles, a README pill and a shields.io endpoint are on the badge page.

Raise your score.

Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document

7 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Developer Ergonomics scores 25.6 — up to +14.9 composite points
Contract Quality scores 47.6 — up to +13.1 composite points
Operational Transparency scores 23.7 — up to +9.9 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/sitejabber/apis.yml: open an issue on github.com/api-evangelist/sitejabber to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Surveys, Market Research and Experience Management	builds-on	34.5 (thin)	-	-
Reviews, Ratings and UGC (review platforms and who integrates with them)	builds-on	34.5 (thin)	-	-
MACH & Headless Commerce	builds-on	34.5 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 14

Individual APIs this provider publishes, each with its own machine-readable definition.

SiteJabber Authentication API

The Authentication API from SiteJabber — 1 operation(s) for authentication.

SiteJabber Business Info API

The Business Info API from SiteJabber — 2 operation(s) for business info.

SiteJabber Business Questions API

The Business Questions API from SiteJabber — 1 operation(s) for business questions.

SiteJabber Messages API

The Messages API from SiteJabber — 2 operation(s) for messages.

SiteJabber Partners API

The Partners API from SiteJabber — 2 operation(s) for partners.

SiteJabber Privacy API

The Privacy API from SiteJabber — 2 operation(s) for privacy.

SiteJabber Product Questions API

The Product Questions API from SiteJabber — 1 operation(s) for product questions.

SiteJabber Product Review Requests API

The Product Review Requests API from SiteJabber — 2 operation(s) for product review requests.

SiteJabber Product Reviews API

The Product Reviews API from SiteJabber — 5 operation(s) for product reviews.

SiteJabber Products API

The Products API from SiteJabber — 4 operation(s) for products.

SiteJabber Resolution Attempts API

The Resolution Attempts API from SiteJabber — 1 operation(s) for resolution attempts.

SiteJabber Review Comments API

The Review Comments API from SiteJabber — 2 operation(s) for review comments.

SiteJabber Review Requests API

The Review Requests API from SiteJabber — 2 operation(s) for review requests.

SiteJabber Reviews API

The Reviews API from SiteJabber — 4 operation(s) for reviews.

Scroll for all 14

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

SmartCustomer (Sitejabber) Business API

OPEN COLLECTION

Agent Skills 4

Packaged agent skills for driving this provider's APIs from an AI assistant.

sitejabber-handle-privacy-requests

AGENT SKILL

sitejabber-monitor-and-respond-to-reviews

AGENT SKILL

sitejabber-request-reviews-after-purchase

AGENT SKILL

sitejabber-sync-product-catalog-and-reviews

AGENT SKILL

SiteJabber API pricing

Prices published by SiteJabber, read 2026-10-28 from www.smartcustomer.com/business/pricing.

Plan	Price
Liftoff	Get started Includes: 500 Review Requests Monthly Allocation; two user licenses
Accelerate	Get started Includes: 1,000 Review Requests Monthly Allocation
Ascend	Get started Includes: 2,000 Review Requests Monthly Allocation
Custom	Get started Includes: Unlimited Review Requests Monthly Allocation

Plan details, limits and sources →

Rate limits

: 10 10s
: 1000 1h

Rate-limit details →

Pricing Plans 1

Published pricing tiers and plan structures.

Sitejabber Plans Pricing

4 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Sitejabber Rate Limits

2 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

SiteJabber

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Sitejabber Finops

FINOPS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

SiteJabber API Rules

68 rules · 63 errors 4 warnings 1 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Sitejabber Business Api Overlay

8 actions · update · sitejabber-business-api-openapi.yml

DERIVED

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sitejabber Authentication

apiKey · 2 schemes

SECURITY

Sitejabber Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

Login

DeveloperPortal

DeveloperPortal

SignUp

SignUp

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

X-MCPServerCandidate

X-MCPServerCandidate

LLMsTxt

LLMsTxt

AgentSkill

AgentSkill

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Lifecycle

Lifecycle

Components

Components

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 3

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

HelpCenter

HelpCenter

Commercial 4

Pricing, plans, and the legal terms of use

Pricing

TermsOfService

PrivacyPolicy

Plans

Company 1

The organization behind the API

Website

Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: sitejabber
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: contact-sales
  onboarding: request
  trial: false
  try_now: false
  public: false
  label: Gated
  confidence: high
  source:
  - https://www.smartcustomer.com/business/pricing
  - https://api.sitejabber.com/
  note: 'The API REFERENCE is fully public and requires no login. Access to the API is not: a client_token is issued to a
    business from its account (biz.smartcustomer.com/account) and there is no self-serve developer signup, no sandbox and
    no trial key. All four packages are contact-sales with no published price, and API is a feature row on the plan matrix.'
  generated: '2026-08-13'
  method: searched
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/sitejabber.png
name: SiteJabber
description: 'SiteJabber is a consumer review platform, rebranded as SmartCustomer at smartcustomer.com, where shoppers read
  and write reviews about online businesses, services and products. Operating for over twenty years, it emphasizes consumer
  protection through review moderation and verification, and offers a browser extension that surfaces business ratings while
  users browse. On the business side it is an official Google Review Partner that distributes verified reviews to Google Seller
  Ratings, Google Business profiles and Google Shopping Ads, and it sells review sourcing, moderation, showcasing widgets,
  competitive intelligence and e-commerce integrations across four contact-sales packages. It was surfaced as a portfolio
  company of 500 Global and added to the API Evangelist network. It does publish a developer API: the SmartCustomer Business
  API, a 31-operation REST surface documented at api.sitejabber.com covering business ratings, consumer reviews and moderation,
  reviewer messaging, review requests by email and SMS, a full product-review and catalog surface, and two CCPA-shaped customer-privacy
  operations. A prior enrichment pass recorded no API; that was wrong — the reference is served from the pre-rebrand api.sitejabber.com
  host, which is not linked from the current consumer or business site navigation.'
url: https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: profiled
x-tier-reason: published-api-reference
x-rebrand:
  from: SiteJabber (sitejabber.com)
  to: SmartCustomer (smartcustomer.com)
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 20
  pass: local-v1
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Reviews
- Consumer Reviews
- Product Reviews
- Reputation Management
- Reviews Management
- E-Commerce
- Trust and Safety
- Google Seller Ratings
- Customer Feedback
- Ratings
- Privacy
tags_raw:
- Company
- Reviews
- Consumer Reviews
- Product Reviews
- Reputation Management
- Reviews Management
- E-commerce
- Trust and Safety
- Google Seller Ratings
- Customer Feedback
- Ratings
- Privacy
apis:
- aid: sitejabber:sitejabber-authentication-api
  name: SiteJabber Authentication API
  description: The Authentication API from SiteJabber — 1 operation(s) for authentication.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-authentication-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-business-info-api
  name: SiteJabber Business Info API
  description: The Business Info API from SiteJabber — 2 operation(s) for business info.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Business Info
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-business-info-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-business-questions-api
  name: SiteJabber Business Questions API
  description: The Business Questions API from SiteJabber — 1 operation(s) for business questions.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Business Questions
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-business-questions-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-messages-api
  name: SiteJabber Messages API
  description: The Messages API from SiteJabber — 2 operation(s) for messages.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Message
  tags_raw:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-messages-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-partners-api
  name: SiteJabber Partners API
  description: The Partners API from SiteJabber — 2 operation(s) for partners.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Partners
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-partners-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-privacy-api
  name: SiteJabber Privacy API
  description: The Privacy API from SiteJabber — 2 operation(s) for privacy.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Privacy
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-privacy-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-product-questions-api
  name: SiteJabber Product Questions API
  description: The Product Questions API from SiteJabber — 1 operation(s) for product questions.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Product Questions
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-product-questions-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-product-review-requests-api
  name: SiteJabber Product Review Requests API
  description: The Product Review Requests API from SiteJabber — 2 operation(s) for product review requests.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Product Review Requests
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-product-review-requests-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-product-reviews-api
  name: SiteJabber Product Reviews API
  description: The Product Reviews API from SiteJabber — 5 operation(s) for product reviews.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Product Reviews
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-product-reviews-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-products-api
  name: SiteJabber Products API
  description: The Products API from SiteJabber — 4 operation(s) for products.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Product
  tags_raw:
  - Products
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-products-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-resolution-attempts-api
  name: SiteJabber Resolution Attempts API
  description: The Resolution Attempts API from SiteJabber — 1 operation(s) for resolution attempts.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Resolution Attempts
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-resolution-attempts-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-review-comments-api
  name: SiteJabber Review Comments API
  description: The Review Comments API from SiteJabber — 2 operation(s) for review comments.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Review Comments
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-review-comments-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-review-requests-api
  name: SiteJabber Review Requests API
  description: The Review Requests API from SiteJabber — 2 operation(s) for review requests.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Review Requests
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-review-requests-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
- aid: sitejabber:sitejabber-reviews-api
  name: SiteJabber Reviews API
  description: The Reviews API from SiteJabber — 4 operation(s) for reviews.
  humanURL: https://api.sitejabber.com/
  baseURL: https://api.smartcustomer.com/v1
  tags:
  - Reviews
  properties:
  - type: OpenAPI
    url: openapi/sitejabber-reviews-api-openapi.yml
  - type: Documentation
    url: https://api.sitejabber.com/
  - type: APIReference
    url: https://api.sitejabber.com/
  - type: Authentication
    url: authentication/sitejabber-authentication.yml
  - type: RateLimits
    url: rate-limits/sitejabber-rate-limits.yml
  - type: ErrorCatalog
    url: errors/sitejabber-problem-types.yml
  - type: Conventions
    url: conventions/sitejabber-conventions.yml
  - type: DataModel
    url: data-model/sitejabber-data-model.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: RateLimits
  url: rate-limits/sitejabber-rate-limits.yml
- type: CapabilityMap
  url: capabilities/sitejabber-capability-edges.yml
  name: SiteJabber Business Capability Map
- type: Overlay
  url: overlays/sitejabber-business-api-overlay.yaml
- type: X-MCPServerCandidate
  url: mcp/sitejabber-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: DomainSecurity
  url: security/sitejabber-domain-security.yml
- type: Website
  url: https://www.smartcustomer.com
- type: Login
  url: https://www.smartcustomer.com/login
- type: Pricing
  url: https://www.smartcustomer.com/business/pricing
- type: TermsOfService
  url: https://www.smartcustomer.com/terms
- type: PrivacyPolicy
  url: https://www.smartcustomer.com/privacy
- type: Support
  url: https://www.smartcustomer.com/contact-us
- type: DeveloperPortal
  url: https://api.sitejabber.com/
- type: Documentation
  url: https://api.sitejabber.com/
- type: GitHubOrganization
  url: https://github.com/smartcustomer-reviews
- type: SignUp
  url: https://www.smartcustomer.com/registration
- type: HelpCenter
  url: https://www.smartcustomer.com/faq
- type: Packages
  url: packages/sitejabber-packages.yml
- type: SDKs
  url: packages/sitejabber-packages.yml
- type: LLMsTxt
  url: llms/sitejabber-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: Conformance
  url: conformance/sitejabber-conformance.yml
- type: Lifecycle
  url: lifecycle/sitejabber-lifecycle.yml
- type: Plans
  url: plans/sitejabber-plans-pricing.yml
- type: Components
  url: components/sitejabber-components.yml

SiteJabber API — frequently asked questions

Does SiteJabber have an API?

Yes. APIs.io lists 14 APIs from SiteJabber, including SiteJabber Authentication API, SiteJabber Business Info API and SiteJabber Business Questions API, and 11 more.

Is there an OpenAPI specification for the SiteJabber API?

Yes. APIs.io indexes 14 OpenAPI specifications for SiteJabber, each linked for download from this page.

How do I authenticate with the SiteJabber API?

SiteJabber uses bearer-token authentication (apiKey · 2 schemes). The details are profiled on APIs.io as Sitejabber Authentication.

How much does the SiteJabber API cost?

SiteJabber publishes its prices; its Liftoff plan is Get started as of 2026-10-28. APIs.io lists 4 pricing plans for SiteJabber, with each plan's price, limits and inclusions under Pricing on this page.

Is the SiteJabber API ready for AI agents?

SiteJabber has a Kin Score of 45.6 out of 100 (developing) and an Agent Readiness score of 26.2 (agent-aware), scored by API Evangelist on 2026-11-06.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

Call it yourself

curl for this page

This provider

curl "https://apis.io/api/v1/providers/sitejabber"

All providers

curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/sitejabber/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/sitejabber/evidence"

Calls without X-API-Key need no key. Calls with it need a paid plan — get a key.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.