SiteJabber

SiteJabber is a consumer review platform (rebranded as SmartCustomer at smartcustomer.com) where shoppers read and write reviews about online businesses and services across categories like clothing, electronics, and dating. Operating for over twenty years, it emphasizes consumer protection through review moderation and verification, and offers a browser extension that surfaces business ratings while users browse. On the business side it is an official Google Review Partner that distributes verified reviews to Google Seller Ratings, Google Business profiles, and Google Shopping Ads, and provides review-collection widgets and e-commerce integrations. It was surfaced as a portfolio company of 500 Global and added to the API Evangelist network. As of this enrichment pass no public developer API or API reference was found on the provider's surface.

SiteJabber is profiled on the APIs.io network. Tagged areas include Company, Reviews, Consumer Reviews, Reputation Management, and E-commerce.

SiteJabber’s developer surface includes pricing, support, and 5 more developer resources.

🌐 Visit website 📡 Source on GitHub

16.6/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-28 · rubric v0.5

0 APIs

CompanyReviewsConsumer ReviewsReputation ManagementE-commerceTrust and SafetyGoogle Seller Ratings

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.5

Composite quality — 16.6/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 0.9 / 20

Commercial Clarity 8.9 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/sitejabber: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 1

Portal, sign-up, and the first successful call

Login

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: sitejabber
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/sitejabber.png
name: SiteJabber
description: SiteJabber is a consumer review platform (rebranded as SmartCustomer at smartcustomer.com) where shoppers read
  and write reviews about online businesses and services across categories like clothing, electronics, and dating. Operating
  for over twenty years, it emphasizes consumer protection through review moderation and verification, and offers a browser
  extension that surfaces business ratings while users browse. On the business side it is an official Google Review Partner
  that distributes verified reviews to Google Seller Ratings, Google Business profiles, and Google Shopping Ads, and provides
  review-collection widgets and e-commerce integrations. It was surfaced as a portfolio company of 500 Global and added to
  the API Evangelist network. As of this enrichment pass no public developer API or API reference was found on the provider's
  surface.
url: https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
x-rebrand:
  from: SiteJabber (sitejabber.com)
  to: SmartCustomer (smartcustomer.com)
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 1
  pass: local-v1
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Reviews
- Consumer Reviews
- Reputation Management
- E-commerce
- Trust and Safety
- Google Seller Ratings
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/sitejabber-domain-security.yml
- type: Website
  url: https://www.smartcustomer.com
- type: Login
  url: https://www.smartcustomer.com/login
- type: Pricing
  url: https://www.smartcustomer.com/business/pricing
- type: TermsOfService
  url: https://www.smartcustomer.com/terms
- type: PrivacyPolicy
  url: https://www.smartcustomer.com/privacy
- type: Support
  url: https://www.smartcustomer.com/contact-us