SiteJabber

SiteJabber Products API

The Products API from SiteJabber — 4 operation(s) for products.

GitHub OpenAPI

Operations 4

GET /businesses/{business}/products Get products #
POST /businesses/{business}/products/add Add product #
POST /businesses/{business}/products/remove Remove product #
POST /businesses/{business}/product/images/add Add product image #

Documentation

📖
Documentation
https://api.sitejabber.com/
📖
APIReference
https://api.sitejabber.com/
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/authentication/sitejabber-authentication.yml
📖
RateLimits
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/rate-limits/sitejabber-rate-limits.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/openapi/sitejabber-products-api-openapi.yml

Other Resources

🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/errors/sitejabber-problem-types.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/conventions/sitejabber-conventions.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/sitejabber/refs/heads/main/data-model/sitejabber-data-model.yml

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OpenAPI Specification

sitejabber-products-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: SmartCustomer (Sitejabber) Business Products API
  version: v1
  summary: Business review, product review, review request, messaging and privacy API for SmartCustomer (formerly Sitejabber).
  description: 'Transcribed by API Evangelist from SmartCustomer''s own published API reference at https://api.sitejabber.com/ (Slate source: https://github.com/smartcustomer-reviews/business-api-docs). SmartCustomer does not publish an OpenAPI definition; every path, parameter, default, enum and schema field below is copied from the provider''s published reference tables. Where the reference names an object but publishes no field table (ProductCategory, ProductAttribute) the schema is left open rather than invented. Response wrappers are modelled from the published example payloads and the documented status/success envelope.


    Authentication is two-part: a client_token (API key) passed as a query parameter on every call, plus a user_token request header obtained from POST /login.'
  contact:
    name: SmartCustomer API Support
    email: support@smartcustomer.com
    url: https://api.sitejabber.com/
  termsOfService: https://www.smartcustomer.com/terms
  x-transcribed-by: API Evangelist enrichment pipeline
  x-transcription-source: https://api.sitejabber.com/
servers:
- url: https://api.smartcustomer.com/v1
  description: Production. The same reference is also served from https://api.sitejabber.com/ under the pre-rebrand Sitejabber name.
security:
- client_token: []
  user_token: []
tags:
- name: Products
paths:
  /businesses/{business}/products:
    get:
      operationId: getProducts
      summary: Get products
      tags:
      - Products
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/ResponseEnvelope'
                - $ref: '#/components/schemas/ProductListWrapper'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      parameters:
      - $ref: '#/components/parameters/business'
      - name: start
        in: query
        description: starting offset
        required: false
        schema:
          type: integer
          default: 0
      - name: count
        in: query
        description: number of products to be included (max 100)
        required: false
        schema:
          type: integer
          default: 10
      - name: q
        in: query
        description: retrieve products matching given keyword
        required: false
        schema:
          type: string
      - name: sku
        in: query
        description: retrieve the given product by sku
        required: false
        schema:
          type: string
      - name: gtin
        in: query
        description: retrieve the given product by gtin
        required: false
        schema:
          type: string
      - name: mpn
        in: query
        description: retrieve the given product by mpn
        required: false
        schema:
          type: string
      - name: brand
        in: query
        description: retrieve products matching brand
        required: false
        schema:
          type: string
      - name: categories
        in: query
        description: retrieve products in the given categories
        required: false
        schema:
          type: string
      - name: price_range
        in: query
        description: retrieve products in the given prices [min],[max]
        required: false
        schema:
          type: string
      - name: reviews_range
        in: query
        description: retrieve products with the given number of reviews [min],[max]
        required: false
        schema:
          type: string
      - name: product_id
        in: query
        description: retrieve the given product ID
        required: false
        schema:
          type: integer
  /businesses/{business}/products/add:
    post:
      operationId: addProduct
      summary: Add product
      tags:
      - Products
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResponseEnvelope'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      parameters:
      - $ref: '#/components/parameters/business'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                sku:
                  type: string
                  description: product sku
                item_group:
                  type: string
                  description: product item group
                gtin:
                  type: string
                  description: product gtin
                mpn:
                  type: string
                  description: product mpn
                title:
                  type: string
                  description: product title
                description:
                  type: string
                  description: product description
                brand:
                  type: string
                  description: product brand
                categories:
                  type: string
                  description: categories this product belongs to, comma separated
                currency:
                  type: string
                  description: product currency
                price:
                  type: number
                  description: product price
                retail_price:
                  type: number
                  description: product retail price
                product_link:
                  type: string
                  description: product link
                image_url:
                  type: string
                  description: product image url
                attributes:
                  type: string
                  description: custom attributes for the product
              required:
              - sku
              - title
  /businesses/{business}/products/remove:
    post:
      operationId: removeProduct
      summary: Remove product
      tags:
      - Products
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResponseEnvelope'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      parameters:
      - $ref: '#/components/parameters/business'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                product_id:
                  type: integer
                  description: product ID
              required:
              - product_id
  /businesses/{business}/product/images/add:
    post:
      operationId: addProductImage
      summary: Add product image
      tags:
      - Products
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResponseEnvelope'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      parameters:
      - $ref: '#/components/parameters/business'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                sku:
                  type: string
                  description: product sku
                image:
                  type: string
                  description: image url
              required:
              - sku
              - image
components:
  schemas:
    ProductAttribute:
      type: object
      title: ProductAttribute Object
      description: Custom product attribute. The reference names this object on Product.attributes / ProductReview.attributes but does not publish a field table for it.
      additionalProperties: true
    ProductListWrapper:
      type: object
      properties:
        products:
          type: array
          items:
            $ref: '#/components/schemas/Product'
    ProductImage:
      type: object
      title: ProductImage Object
      properties:
        caption:
          type: string
          description: Caption of the image
        original:
          type: string
          description: Url of the image original size
        normal:
          type: string
          description: Url of the image normal size, max width 600px
        large:
          type: string
          description: Url of the image thumbnail large size 160x160
        small:
          type: string
          description: Url of the image thumbnail small size 96x96
        created:
          type: string
          description: Creation date of the image
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
    ResponseEnvelope:
      type: object
      description: Every response carries a success flag and a status key. When success is false and status is ERROR, errorCode and errorReason are present.
      properties:
        status:
          type: string
          description: OK if everything went good, ERROR if there was an error processing the request
        success:
          type: boolean
          description: true or false
        errorCode:
          type: integer
          description: Error code, only present when status is ERROR
        errorReason:
          type: string
          description: Error message, only present when status is ERROR
    Product:
      type: object
      title: Product Object
      properties:
        id:
          type: integer
          description: Internal product ID
        sku:
          type: string
          description: SKU of the product
        item_group:
          type: string
          description: Used to group similar products together
        gtin:
          type: string
          description: GTIN of the product
        mpn:
          type: string
          description: MPN of the product
        brand:
          type: string
          description: Brand of the product
        title:
          type: string
          description: Title of the product
        description:
          type: string
          description: Description of the product
        categories:
          type: array
          description: Product categories
          items:
            $ref: '#/components/schemas/ProductCategory'
        price:
          type: number
          description: Price of the product
        retail_price:
          type: number
          description: Retail price of the product
        currency:
          type: string
          description: Currency of the product
        product_link:
          type: string
          description: Url link to the product's page
        images:
          type: array
          description: Product images
          items:
            $ref: '#/components/schemas/ProductImage'
        attributes:
          type: array
          description: Customer attributes
          items:
            $ref: '#/components/schemas/ProductAttribute'
        num_reviews:
          type: integer
          description: Number of product reviews
        average_rating:
          type: number
          description: Average rating of the product reviews
        created:
          type: string
          description: Creation date of the product
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
    ProductCategory:
      type: object
      title: ProductCategory Object
      description: Product category. The reference names this object on Product.categories but does not publish a field table for it.
      additionalProperties: true
  parameters:
    business:
      name: business
      in: path
      required: true
      description: The business's display address (domain without scheme), e.g. yourdomain.com
      schema:
        type: string
      example: yourdomain.com
  responses:
    TooManyRequests:
      description: Too many requests. 1000 calls per hour per unique user token; no more than 10 calls in a 10 second window.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ResponseEnvelope'
  securitySchemes:
    client_token:
      type: apiKey
      in: query
      name: client_token
      description: API key issued to the business, passed as a query parameter on every request.
    user_token:
      type: apiKey
      in: header
      name: user_token
      description: User session token returned by POST /login. Typically expires after 6 months; calling login invalidates any previous token.
externalDocs:
  description: SmartCustomer API reference
  url: https://api.sitejabber.com/