SiteJabber Authentication API

openapi: 3.2.0
info:
  title: SmartCustomer (Sitejabber) Business Authentication API
  version: v1
  summary: Business review, product review, review request, messaging and privacy API for SmartCustomer (formerly Sitejabber).
  description: 'Transcribed by API Evangelist from SmartCustomer''s own published API reference at https://api.sitejabber.com/ (Slate source: https://github.com/smartcustomer-reviews/business-api-docs).'
  contact:
    name: SmartCustomer API Support
    email: support@smartcustomer.com
    url: https://api.sitejabber.com/
  termsOfService: https://www.smartcustomer.com/terms
  x-transcribed-by: API Evangelist enrichment pipeline
  x-transcription-source: https://api.sitejabber.com/
servers:
- url: https://api.smartcustomer.com/v1
  description: Production. The same reference is also served from https://api.sitejabber.com/ under the pre-rebrand Sitejabber name.
security:
- client_token: []
  user_token: []
tags:
- name: Authentication
paths:
  /login:
    post:
      operationId: login
      summary: Log in and obtain a user token
      tags:
      - Authentication
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/ResponseEnvelope'
                - $ref: '#/components/schemas/LoginObject'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      description: Exchanges account credentials for a user token used in subsequent calls in the user_token header. The token typically expires after 6 months. Calling login invalidates any previously generated user token.
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                email:
                  type: string
                  description: Account email
                password:
                  type: string
                  description: Account password
              required:
              - email
              - password
      security:
      - client_token: []
components:
  schemas:
    User:
      type: object
      title: User Object
      required:
      - username
      - firstName
      - lastName
      - thumbnail
      - profilePage
      - numReviews
      - numHelpfulVotes
      properties:
        username:
          type: string
          description: Username of the user
        firstName:
          type: string
          description: First name of the user
        lastName:
          type: string
          description: First letter of last name of the user
        thumbnail:
          type: string
          description: Relative path of the user's thumbnail image
        profilePage:
          type: string
          description: Url of the user's profile page
        numReviews:
          type: integer
          description: Number of reviews written by the user
        numHelpfulVotes:
          type: integer
          description: Number of helpful votes received
        email:
          type: string
          description: Only available for solicited reviews and when the email of the user was provided by the business
    ResponseEnvelope:
      type: object
      description: Every response carries a success flag and a status key. When success is false and status is ERROR, errorCode and errorReason are present.
      properties:
        status:
          type: string
          description: OK if everything went good, ERROR if there was an error processing the request
        success:
          type: boolean
          description: true or false
        errorCode:
          type: integer
          description: Error code, only present when status is ERROR
        errorReason:
          type: string
          description: Error message, only present when status is ERROR
    LoginObject:
      type: object
      title: Login Object
      properties:
        token:
          type: string
          description: Token used in subsequent calls as user identifier
        expire:
          type: string
          description: When the token will expire (typically after 6 months)
        user:
          allOf:
          - $ref: '#/components/schemas/User'
          description: User logged in into the system
  responses:
    TooManyRequests:
      description: Too many requests. 1000 calls per hour per unique user token; no more than 10 calls in a 10 second window.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ResponseEnvelope'
  securitySchemes:
    client_token:
      type: apiKey
      in: query
      name: client_token
      description: API key issued to the business, passed as a query parameter on every request.
    user_token:
      type: apiKey
      in: header
      name: user_token
      description: User session token returned by POST /login. Typically expires after 6 months; calling login invalidates any previous token.
externalDocs:
  description: SmartCustomer API reference
  url: https://api.sitejabber.com/