SiteJabber

SiteJabber Product Questions API

The Product Questions API from SiteJabber — 1 operation(s) for product questions.

Documentation GitHub OpenAPI

Business capability

Reviews & Social Proof AE-140.60

Operations 1

GET /businesses/{business}/product/questions Get product questions #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: SmartCustomer (Sitejabber) Business Product Questions API
  version: v1
  summary: Business review, product review, review request, messaging and privacy API for SmartCustomer (formerly Sitejabber).
  description: 'Transcribed by API Evangelist from SmartCustomer''s own published API reference at https://api.sitejabber.com/ (Slate source: https://github.com/smartcustomer-reviews/business-api-docs).'
  contact:
    name: SmartCustomer API Support
    email: support@smartcustomer.com
    url: https://api.sitejabber.com/
  termsOfService: https://www.smartcustomer.com/terms
  x-transcribed-by: API Evangelist enrichment pipeline
  x-transcription-source: https://api.sitejabber.com/
servers:
- url: https://api.smartcustomer.com/v1
  description: Production. The same reference is also served from https://api.sitejabber.com/ under the pre-rebrand Sitejabber name.
security:
- client_token: []
  user_token: []
tags:
- name: Product Questions
paths:
  /businesses/{business}/product/questions:
    get:
      operationId: getProductQuestions
      summary: Get product questions
      tags:
      - Product Questions
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/ResponseEnvelope'
                - $ref: '#/components/schemas/ProductQuestionListWrapper'
        '429':
          $ref: '#/components/responses/TooManyRequests'
      parameters:
      - $ref: '#/components/parameters/business'
      - name: start
        in: query
        description: starting offset
        required: false
        schema:
          type: integer
          default: 0
      - name: count
        in: query
        description: number of questions to be included (max 100)
        required: false
        schema:
          type: integer
          default: 10
      - name: sku
        in: query
        description: search questions by the given product sku
        required: false
        schema:
          type: string
      - name: filter
        in: query
        description: PENDING/PUBLISHED/REMOVED, defaults to non removed questions
        required: false
        schema:
          type: string
      - name: order
        in: query
        description: ASC/DESC order of the questions, ascending or descending on the creation date
        required: false
        schema:
          type: string
          default: DESC
components:
  schemas:
    ProductAttribute:
      type: object
      title: ProductAttribute Object
      description: Custom product attribute. The reference names this object on Product.attributes / ProductReview.attributes but does not publish a field table for it.
      additionalProperties: true
    ProductCategory:
      type: object
      title: ProductCategory Object
      description: Product category. The reference names this object on Product.categories but does not publish a field table for it.
      additionalProperties: true
    ProductAnswer:
      type: object
      title: ProductAnswer Object
      properties:
        id:
          type: integer
          description: Internal answer ID
        content:
          type: string
          description: Content of the answer
        created:
          type: string
          description: Creation date of the answer
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
        published:
          type: string
          description: Publication date of the question
        publishedRFC:
          type: string
          description: Same as published but in format RFC 3339
        num_votes:
          type: integer
          description: Number of votes
        num_positive_votes:
          type: integer
          description: Number of positive votes
        num_negative_votes:
          type: integer
          description: Number of negative votes
        author:
          allOf:
          - $ref: '#/components/schemas/User'
          description: Author of the answer
    ResponseEnvelope:
      type: object
      description: Every response carries a success flag and a status key. When success is false and status is ERROR, errorCode and errorReason are present.
      properties:
        status:
          type: string
          description: OK if everything went good, ERROR if there was an error processing the request
        success:
          type: boolean
          description: true or false
        errorCode:
          type: integer
          description: Error code, only present when status is ERROR
        errorReason:
          type: string
          description: Error message, only present when status is ERROR
    ProductQuestionListWrapper:
      type: object
      properties:
        questions:
          type: array
          items:
            $ref: '#/components/schemas/ProductQuestion'
    User:
      type: object
      title: User Object
      required:
      - username
      - firstName
      - lastName
      - thumbnail
      - profilePage
      - numReviews
      - numHelpfulVotes
      properties:
        username:
          type: string
          description: Username of the user
        firstName:
          type: string
          description: First name of the user
        lastName:
          type: string
          description: First letter of last name of the user
        thumbnail:
          type: string
          description: Relative path of the user's thumbnail image
        profilePage:
          type: string
          description: Url of the user's profile page
        numReviews:
          type: integer
          description: Number of reviews written by the user
        numHelpfulVotes:
          type: integer
          description: Number of helpful votes received
        email:
          type: string
          description: Only available for solicited reviews and when the email of the user was provided by the business
    Product:
      type: object
      title: Product Object
      properties:
        id:
          type: integer
          description: Internal product ID
        sku:
          type: string
          description: SKU of the product
        item_group:
          type: string
          description: Used to group similar products together
        gtin:
          type: string
          description: GTIN of the product
        mpn:
          type: string
          description: MPN of the product
        brand:
          type: string
          description: Brand of the product
        title:
          type: string
          description: Title of the product
        description:
          type: string
          description: Description of the product
        categories:
          type: array
          description: Product categories
          items:
            $ref: '#/components/schemas/ProductCategory'
        price:
          type: number
          description: Price of the product
        retail_price:
          type: number
          description: Retail price of the product
        currency:
          type: string
          description: Currency of the product
        product_link:
          type: string
          description: Url link to the product's page
        images:
          type: array
          description: Product images
          items:
            $ref: '#/components/schemas/ProductImage'
        attributes:
          type: array
          description: Customer attributes
          items:
            $ref: '#/components/schemas/ProductAttribute'
        num_reviews:
          type: integer
          description: Number of product reviews
        average_rating:
          type: number
          description: Average rating of the product reviews
        created:
          type: string
          description: Creation date of the product
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
    ProductImage:
      type: object
      title: ProductImage Object
      properties:
        caption:
          type: string
          description: Caption of the image
        original:
          type: string
          description: Url of the image original size
        normal:
          type: string
          description: Url of the image normal size, max width 600px
        large:
          type: string
          description: Url of the image thumbnail large size 160x160
        small:
          type: string
          description: Url of the image thumbnail small size 96x96
        created:
          type: string
          description: Creation date of the image
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
    ProductQuestion:
      type: object
      title: ProductQuestion Object
      properties:
        id:
          type: integer
          description: Internal question ID
        content:
          type: string
          description: Content of the question
        created:
          type: string
          description: Creation date of the question
        createdRFC:
          type: string
          description: Same as created but in format RFC 3339
        published:
          type: string
          description: Publication date of the question
        publishedRFC:
          type: string
          description: Same as published but in format RFC 3339
        removed:
          type: boolean
          description: Indicates if the question is removed
        num_answers:
          type: integer
          description: Number of answers
        sum_votes:
          type: integer
          description: Number of votes
        answers:
          type: array
          description: Array of product answer objects
          items:
            $ref: '#/components/schemas/ProductAnswer'
        product:
          allOf:
          - $ref: '#/components/schemas/Product'
          description: Product of the question
        author:
          allOf:
          - $ref: '#/components/schemas/User'
          description: Author of the question
  parameters:
    business:
      name: business
      in: path
      required: true
      description: The business's display address (domain without scheme), e.g. yourdomain.com
      schema:
        type: string
      example: yourdomain.com
  responses:
    TooManyRequests:
      description: Too many requests. 1000 calls per hour per unique user token; no more than 10 calls in a 10 second window.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ResponseEnvelope'
  securitySchemes:
    client_token:
      type: apiKey
      in: query
      name: client_token
      description: API key issued to the business, passed as a query parameter on every request.
    user_token:
      type: apiKey
      in: header
      name: user_token
      description: User session token returned by POST /login. Typically expires after 6 months; calling login invalidates any previous token.
externalDocs:
  description: SmartCustomer API reference
  url: https://api.sitejabber.com/