Unwrap

Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates customer feedback from every channel (support tickets, surveys, app reviews, sales calls, social) and uses custom NLP to auto-tag, cluster and surface actionable product insights without manual analysis. It ships a GraphQL data API (Bearer API key) for fetching feedback entries and taxonomy, batch-importing feedback, and building groups, plus a read-only remote MCP server (OAuth 2.0) and a first-party Surveys mobile SDK for iOS and Android. Unwrap is SOC 2 Type II and GDPR compliant.

Unwrap is listed with 1 API on the APIs.io network. Tagged areas include Company, Ai Apps, Customer Feedback, Customer Intelligence, and Product Analytics.

Unwrap’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, changelog, and 25 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

47.3/100 developing ▬ flat Agent 37/100 agent ready Front door AI 3/6 light Heartbeat 31/100 slowing saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessPaid

1 API 1 MCP Servers 2 Agent Skills

Company Ai Apps Customer Feedback Customer Intelligence Product Analytics Voice of Customer Natural Language Processing GraphQL MCP

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 47.3/100 · developing

Contract Quality 0.0 / 21

Developer Ergonomics 10.4 / 17

Access Clarity 13.0 / 17

Operational Transparency 5.5 / 11

Contract Governance 1.9 / 10

Discoverability 6.4 / 9

Regulatory Posture 5.9 / 15

Agent readiness — 37/100 · agent ready

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Show this score on your site.

It updates itself when the score changes. Paste this where you link to your API docs:

<a href="https://apis.io/providers/unwrap/"><img src="https://apis.io/badge/unwrap/card.svg" alt="Unwrap on APIs.io — Kin Score by API Evangelist"></a>

Other styles, a README pill and a shields.io endpoint are on the badge page.

Raise your score.

Agent readiness — checks not met, largest first (exact, from this profile):

Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Typed Event Surface +6 pts — AsyncAPI document, OR webhooks/callbacks objects in the as-published OpenAPI, OR common[].type includes Webhooks
Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too

4 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 0.0 — up to +25.0 composite points
Contract Governance scores 18.2 — up to +9.8 composite points
Developer Ergonomics scores 61.3 — up to +7.7 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/unwrap/apis.yml: open an issue on github.com/api-evangelist/unwrap to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Surveys, Market Research and Experience Management	builds-on	17.2 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 4

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

GraphQL

tagged — the provider's own APIs.json carries the standard as a tag; implementation not verified

Model Context Protocol (MCP)

measured — observed by APIs.io (verified)

OAuth 2.0 Protected Resource Metadata

measured — observed by APIs.io (verified)

Dynamic Client Registration

measured — observed by APIs.io (published)

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Unwrap GraphQL API

GraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classification groups. Authenticated with a personal API key sent as an HTTP...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Unwrap MCP Server

Remote MCP server at nlp.api.production.unwrap.ai over HTTP; 9 tools listed.

MCP SERVER

Agent Skills 2

Packaged agent skills for driving this provider's APIs from an AI assistant.

Export Unwrap feedback and taxonomy

AGENT SKILL

Batch-import feedback and build groups in Unwrap

AGENT SKILL

Unwrap API pricing

Prices published by Unwrap, read 2026-10-28 from www.unwrap.ai/pricing.

Plan	Price
Flexible plans	Starting at $24,000 per year Includes: Packages depend on your team's monthly feedback volume and the integrations you plug into Unwrap; ne

Plan details, limits and sources →

Rate limits

API requests: 100 requests per minute
Batch import entries per request: 500 entries
Batch import payload size: 10485760 bytes

All 4 limits →

Billed by: subscription · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Unwrap Plans Pricing

1 plans

PLANS

Unwrap Price Estimates

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Unwrap Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Unwrap Finops

FINOPS

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Unwrap Authentication

http/oauth2 · 2 schemes

SECURITY

Unwrap Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Unwrap Trust Center

SOC 2, GDPR

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Unwrap Scopes

5 scopes · authorizationCode/clientCredentials

5 scopes

SCOPES

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

WellKnown

MCPServer

LLMsTxt

AgentSkill

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

Idempotency

ErrorCatalog

Lifecycle

DataModel

Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 5

Authentication, authorization, and security posture

TrustCenter

DomainSecurity

Authentication

OAuthScopes

Compliance

Operate 2

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: unwrap
name: Unwrap
description: Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates
  customer feedback from every channel (support tickets, surveys, app reviews, sales calls, social) and uses custom NLP to
  auto-tag, cluster and surface actionable product insights without manual analysis. It ships a GraphQL data API (Bearer API
  key) for fetching feedback entries and taxonomy, batch-importing feedback, and building groups, plus a read-only remote
  MCP server (OAuth 2.0) and a first-party Surveys mobile SDK for iOS and Android. Unwrap is SOC 2 Type II and GDPR compliant.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - scopes
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://cdn.prod.website-files.com/67c5e65b5323e6f7f216d5e7/67ddb0f28d559f418b033a59_unwrap-og-image.jpg
url: https://raw.githubusercontent.com/api-evangelist/unwrap/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- scale-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 20
  pass: local-v1
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Ai Apps
- Customer Feedback
- Customer Intelligence
- Product Analytics
- Voice of Customer
- Natural Language Processing
- GraphQL
- MCP
tags_raw:
- Company
- Ai Apps
- Customer Feedback
- Customer Intelligence
- Product Analytics
- Voice of Customer
- NLP
- GraphQL
- MCP
apis:
- name: Unwrap GraphQL API
  description: GraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classification
    groups. Authenticated with a personal API key sent as an HTTP Bearer token, scoped to a single View (team). Paged with
    take/skip (max 100 entries per request); rate limited to 100 requests per token per minute.
  humanURL: https://docs.unwrap.ai/collections/6774268412-api
  baseURL: https://data.api.production.unwrap.ai/
  tags:
  - GraphQL
  - Customer Feedback
  - Feedback Analytics
  properties:
  - type: Documentation
    url: https://docs.unwrap.ai/collections/6774268412-api
  - type: GettingStarted
    url: https://docs.unwrap.ai/articles/6140971517-getting-started
  - type: Authentication
    url: authentication/unwrap-authentication.yml
  - type: OAuthScopes
    url: scopes/unwrap-scopes.yml
  - type: RateLimits
    url: rate-limits/unwrap-rate-limits.yml
  - type: ErrorCatalog
    url: errors/unwrap-problem-types.yml
  - type: Conventions
    url: conventions/unwrap-conventions.yml
  - type: Idempotency
    url: conventions/unwrap-conventions.yml
  - type: DataModel
    url: data-model/unwrap-data-model.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/unwrap-plans-pricing.yml
- type: TrustCenter
  url: security/unwrap-trust-center.yml
- type: DomainSecurity
  url: security/unwrap-domain-security.yml
- type: Website
  url: https://www.unwrap.ai/
- type: DeveloperPortal
  url: https://docs.unwrap.ai/
- type: Documentation
  url: https://docs.unwrap.ai/
- type: APIReference
  url: https://docs.unwrap.ai/collections/6774268412-api
- type: GettingStarted
  url: https://docs.unwrap.ai/articles/6140971517-getting-started
- type: Blog
  url: https://www.unwrap.ai/blog
- type: Pricing
  url: https://www.unwrap.ai/pricing
- type: SignUp
  url: https://app.unwrap.ai
- type: Login
  url: https://app.unwrap.ai
- type: TermsOfService
  url: https://www.unwrap.ai/legal/terms-of-service
- type: PrivacyPolicy
  url: https://www.unwrap.ai/legal/privacy-policy
- type: GitHubOrganization
  url: https://github.com/unwrap-nlp
- type: ChangeLog
  url: https://docs.unwrap.ai/collections/1750160942-unwrap_changelog
- type: Authentication
  url: authentication/unwrap-authentication.yml
- type: OAuthScopes
  url: scopes/unwrap-scopes.yml
- type: Conventions
  url: conventions/unwrap-conventions.yml
- type: Idempotency
  url: conventions/unwrap-conventions.yml
- type: ErrorCatalog
  url: errors/unwrap-problem-types.yml
- type: RateLimits
  url: rate-limits/unwrap-rate-limits.yml
- type: Lifecycle
  url: lifecycle/unwrap-lifecycle.yml
- type: DataModel
  url: data-model/unwrap-data-model.yml
- type: Conformance
  url: conformance/unwrap-conformance.yml
- type: Compliance
  url: https://www.unwrap.ai/why-unwrap
- type: WellKnown
  url: well-known/unwrap-well-known.yml
- type: MCPServer
  url: mcp/unwrap-mcp.yml
- type: LLMsTxt
  url: llms/unwrap-llms.txt
- type: Packages
  url: packages/unwrap-packages.yml
- type: SDKs
  url: packages/unwrap-packages.yml
- type: AgentSkill
  url: skills/_index.yml

Unwrap API — frequently asked questions

Does Unwrap have an API?

Yes. APIs.io lists 1 API from Unwrap, including Unwrap GraphQL API.

How do I authenticate with the Unwrap API?

Unwrap documents its authentication (http/oauth2 · 2 schemes). The details are profiled on APIs.io as Unwrap Authentication.

How much does the Unwrap API cost?

Unwrap publishes its prices; its Flexible plans plan is Starting at $24,000 per year as of 2026-10-28. APIs.io lists 1 pricing plan for Unwrap, with each plan's price, limits and inclusions under Pricing on this page.

Does Unwrap have an MCP server?

Yes. APIs.io lists 1 MCP server for Unwrap: Remote MCP server at nlp.api.production.unwrap.ai over HTTP; 9 tools listed.

Is the Unwrap API ready for AI agents?

Unwrap has a Kin Score of 47.3 out of 100 (developing) and an Agent Readiness score of 36.9 (agent-ready), scored by API Evangelist on 2026-11-06.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

Call it yourself

curl for this page

This provider

curl "https://apis.io/api/v1/providers/unwrap"

All providers

curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/unwrap/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/unwrap/evidence"

Calls without X-API-Key need no key. Calls with it need a paid plan — get a key.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.