Unwrap

Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates customer feedback from every channel (support tickets, surveys, app reviews, sales calls, social) and uses custom NLP to auto-tag, cluster and surface actionable product insights without manual analysis. It ships a GraphQL data API (Bearer API key) for fetching feedback entries and taxonomy, batch-importing feedback, and building groups, plus a read-only remote MCP server (OAuth 2.0) and a first-party Surveys mobile SDK for iOS and Android. Unwrap is SOC 2 Type II and GDPR compliant.

Unwrap publishes 1 API on the APIs.io network. Tagged areas include Company, Ai Apps, Customer Feedback, Customer Intelligence, and Product Analytics.

Unwrap’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, changelog, and 24 more developer resources.

🌐 Visit website 📡 Source on GitHub

42.1/100 thin ▬ flat Agent 53/100 agent ready Full breakdown ↓
scored 2026-07-27 · rubric v0.5

AccessSelf serve

1 APIs 1 MCP Servers

CompanyAi AppsCustomer FeedbackCustomer IntelligenceProduct AnalyticsVoice of CustomerNLPGraphQLMCP

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 42.1/100 · thin

Contract Quality 0.0 / 25

Developer Ergonomics 13.9 / 20

Commercial Clarity 12.1 / 20

Operational Transparency 6.8 / 13

Governance 0.0 / 12

Discoverability 9.3 / 10

Agent readiness — 53/100 · agent ready

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/unwrap: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Unwrap GraphQL API

GraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classification groups. Authenticated with a personal API key sent as an HTTP...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

unwrap-mcp.yml

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Scopes 1

OAuth scopes governing access to this provider's APIs.

Unwrap Scopes

5 scopes · authorizationCode/clientCredentials

5 scopes

SCOPES

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

WellKnown

MCPServer

LLMsTxt

AgentSkill

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

Idempotency

ErrorCatalog

Lifecycle

DataModel

Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 5

Authentication, authorization, and security posture

TrustCenter

DomainSecurity

Authentication

OAuthScopes

Compliance

Operate 2

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: unwrap
name: Unwrap
description: Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates
  customer feedback from every channel (support tickets, surveys, app reviews, sales calls, social) and uses custom NLP to
  auto-tag, cluster and surface actionable product insights without manual analysis. It ships a GraphQL data API (Bearer API
  key) for fetching feedback entries and taxonomy, batch-importing feedback, and building groups, plus a read-only remote
  MCP server (OAuth 2.0) and a first-party Surveys mobile SDK for iOS and Android. Unwrap is SOC 2 Type II and GDPR compliant.
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/67c5e65b5323e6f7f216d5e7/67ddb0f28d559f418b033a59_unwrap-og-image.jpg
url: https://raw.githubusercontent.com/api-evangelist/unwrap/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- scale-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 20
  pass: local-v1
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Ai Apps
- Customer Feedback
- Customer Intelligence
- Product Analytics
- Voice of Customer
- NLP
- GraphQL
- MCP
apis:
- name: Unwrap GraphQL API
  description: GraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classification
    groups. Authenticated with a personal API key sent as an HTTP Bearer token, scoped to a single View (team). Paged with
    take/skip (max 100 entries per request); rate limited to 100 requests per token per minute.
  humanURL: https://docs.unwrap.ai/collections/6774268412-api
  baseURL: https://data.api.production.unwrap.ai/
  tags:
  - GraphQL
  - Customer Feedback
  - Feedback Analytics
  properties:
  - type: Documentation
    url: https://docs.unwrap.ai/collections/6774268412-api
  - type: GettingStarted
    url: https://docs.unwrap.ai/articles/6140971517-getting-started
  - type: Authentication
    url: authentication/unwrap-authentication.yml
  - type: OAuthScopes
    url: scopes/unwrap-scopes.yml
  - type: RateLimits
    url: rate-limits/unwrap-rate-limits.yml
  - type: ErrorCatalog
    url: errors/unwrap-problem-types.yml
  - type: Conventions
    url: conventions/unwrap-conventions.yml
  - type: Idempotency
    url: conventions/unwrap-conventions.yml
  - type: DataModel
    url: data-model/unwrap-data-model.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/unwrap-trust-center.yml
- type: DomainSecurity
  url: security/unwrap-domain-security.yml
- type: Website
  url: https://www.unwrap.ai/
- type: DeveloperPortal
  url: https://docs.unwrap.ai/
- type: Documentation
  url: https://docs.unwrap.ai/
- type: APIReference
  url: https://docs.unwrap.ai/collections/6774268412-api
- type: GettingStarted
  url: https://docs.unwrap.ai/articles/6140971517-getting-started
- type: Blog
  url: https://www.unwrap.ai/blog
- type: Pricing
  url: https://www.unwrap.ai/pricing
- type: SignUp
  url: https://app.unwrap.ai
- type: Login
  url: https://app.unwrap.ai
- type: TermsOfService
  url: https://www.unwrap.ai/legal/terms-of-service
- type: PrivacyPolicy
  url: https://www.unwrap.ai/legal/privacy-policy
- type: GitHubOrganization
  url: https://github.com/unwrap-nlp
- type: ChangeLog
  url: https://docs.unwrap.ai/collections/1750160942-unwrap_changelog
- type: Authentication
  url: authentication/unwrap-authentication.yml
- type: OAuthScopes
  url: scopes/unwrap-scopes.yml
- type: Conventions
  url: conventions/unwrap-conventions.yml
- type: Idempotency
  url: conventions/unwrap-conventions.yml
- type: ErrorCatalog
  url: errors/unwrap-problem-types.yml
- type: RateLimits
  url: rate-limits/unwrap-rate-limits.yml
- type: Lifecycle
  url: lifecycle/unwrap-lifecycle.yml
- type: DataModel
  url: data-model/unwrap-data-model.yml
- type: Conformance
  url: conformance/unwrap-conformance.yml
- type: Compliance
  url: https://www.unwrap.ai/why-unwrap
- type: WellKnown
  url: well-known/unwrap-well-known.yml
- type: MCPServer
  url: mcp/unwrap-mcp.yml
- type: LLMsTxt
  url: llms/unwrap-llms.txt
- type: Packages
  url: packages/unwrap-packages.yml
- type: SDKs
  url: packages/unwrap-packages.yml
- type: AgentSkill
  url: skills/_index.yml