HappyOrNot
HappyOrNot is a Finnish customer-experience feedback company known for its Smiley Terminal, Smiley Touch and Smiley Digital feedback devices used across retail, airports, healthcare, public sector and workplaces. Its read-only Customer API v2 lets applications and BI tools pull raw feedback data — button (smiley/NPS) ratings, follow-up selections, freeform text, AI demographics, contact-request details and metadata — together with the experience points, groups, surveys, questions, smileys, users and alerts that produce it. Authentication is a package-scoped API token (X-HON-API-Token header or auth query parameter); responses are JSON or CSV, paged with offset/limit and an X-More-Available header. The API is documented with an OpenAPI 3.1 specification and integrates with Power BI, Tableau, Salesforce, Medallia, Qualtrics and Zapier.
HappyOrNot publishes 21 API contracts indexed on the APIs.io network, including Alert Comments API, Alert Specifications API, Alerts API, and 18 more. Tagged areas include Company, Enterprise, Customer Experience, Customer Feedback, and Surveys.
The HappyOrNot catalog on APIs.io includes 1 Spectral governance ruleset.
HappyOrNot’s developer surface includes authentication, changelog, documentation, API reference, getting-started guide, support, engineering blog, and 25 more developer resources.
What this lets a business do 1
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
Kin Score
Markets this provider is in provisional
The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.
| Market | Position | Depth | Registered MCP server | Declares compatibility |
|---|---|---|---|---|
| Surveys, Market Research and Experience Management | long-tail | 2.5 (thin) | - | - |
Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.
Standards implemented 1
Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
APIs 21
Individual APIs this provider publishes, each with its own machine-readable definition.
HappyOrNot Alert Comments API
Endpoints and data definitions related to alert comments which have been written for alerts
HappyOrNot Alert Specifications API
Endpoints and data definitions related to alert specifications based on which alerts are triggered
HappyOrNot Alerts API
Endpoints and data definitions related to alerts which have been triggered by incoming feedback, based on alert specfications
HappyOrNot Button Feedbacks API
Button feedback related endpoints and data definitions
HappyOrNot Contact Details API
Contact details data endpoints and data definitions
HappyOrNot Custom Data Fields API
Endpoints and data definitions related to custom data fields
HappyOrNot Demographics API
Demographics data endpoints and data definitions
HappyOrNot Experience Points API
Experience points and groups related endpoints and data definitions
HappyOrNot Follow Up Feedbacks API
Follow-up feedback related endpoints and data definitions
HappyOrNot Follow Up Option Localizations API
Endpoints and data definitions related to localizations for selectable options for follow ups in surveys
HappyOrNot Follow Up Options API
Endpoints and data definitions related to selectable options for follow ups in surveys
HappyOrNot Follow Up Question Localizations API
Endpoints and data definitions related to localizations for questions used for follow ups in surveys
HappyOrNot Follow Up Questions API
Endpoints and data definitions related to questions used for follow ups in surveys
HappyOrNot Metadata API
Metadata related endpoints and daa definitions
HappyOrNot Question Localizations API
Endpoints and data definitions related to localizations for question used in surveys
HappyOrNot Questions API
Endpoints and data definitions related to questions used in surveys
HappyOrNot Smileys API
Endpoints and data definitions related to smileys
HappyOrNot Surveys API
Surveys related endpoints and data definitions
HappyOrNot Text Feedbacks API
Text feedback related endpoints and data definitions
HappyOrNot Token Introspection API
Token introspection including token scopes
HappyOrNot Users API
Endpoints and data definitions related to users
Scroll for all 21
Open Collections 21
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
HappyOrNot Customer API v2 alert-comments API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments alerts API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments demographics API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments metadata API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments questions API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments smileys API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments surveys API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments text-feedbacks API
OPEN COLLECTIONHappyOrNot Customer API v2 alert-comments users API
OPEN COLLECTIONScroll for all 21
Arazzo Workflows 2
Multi-step API workflows described with the Arazzo specification.
Resolve an experience point and fetch its button feedback
Walk the experience-point tree, resolve surveys, then pull button feedback for a period.
ARAZZOMonitor HappyOrNot alerts
Read alert specifications, poll triggered alerts, then read their comments.
ARAZZOAgent Skills 3
Packaged agent skills for driving this provider's APIs from an AI assistant.
Export a full HappyOrNot feedback dataset
AGENT SKILLMonitor HappyOrNot alerts
AGENT SKILLHappyOrNot API pricing
Prices published by HappyOrNot, read 2026-10-28 from www.happy-or-not.com/en/pricing-and-features/.
| Plan | Price |
|---|---|
| Essentials | Get a Quote Includes: Smiley Terminal; continuous high-volume feedback |
| Professional | Get a Quote Includes: All Smiley products; Analytics and AI open feedback model |
| Managed | Get a Quote Includes: Professional package plus assigned team of experts |
Pricing Plans 1
Published pricing tiers and plan structures.
Service Levels 1
Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.
HappyOrNot
SLAFinOps 1
Cost, billing, and metering signals for API financial operations.
Happyornot Finops
FINOPSSpectral Rules 1
Spectral governance rulesets for linting and validating these APIs.
HappyOrNot API Rules
SPECTRALOpenAPI Overlays 1
Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.
Happyornot Openapi Overlay
DERIVEDSecurity Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Get Started 3
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 4
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 7
Pagination, idempotency, versioning, errors, and events
Scroll for all 7
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 2
Authentication, authorization, and security posture
Operate 3
Status, limits, changes, and where to get help
Commercial 4
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 2
Properties that don't map to a standard resource type
Source (apis.yml)
HappyOrNot API — frequently asked questions
Does HappyOrNot have an API?
Yes. APIs.io lists 21 APIs from HappyOrNot, including HappyOrNot Alert Comments API, HappyOrNot Alert Specifications API and HappyOrNot Alerts API, and 18 more.
Is there an OpenAPI specification for the HappyOrNot API?
Yes. APIs.io indexes 21 OpenAPI specifications for HappyOrNot, each linked for download from this page.
How do I authenticate with the HappyOrNot API?
HappyOrNot uses bearer-token authentication (apiKey · 2 schemes). The details are profiled on APIs.io as Happyornot Authentication.
How much does the HappyOrNot API cost?
HappyOrNot publishes its prices; its Essentials plan is Get a Quote as of 2026-10-28. APIs.io lists 3 pricing plans for HappyOrNot, with each plan's price, limits and inclusions under Pricing on this page.
Is the HappyOrNot API ready for AI agents?
HappyOrNot has a Kin Score of 51.2 out of 100 (developing) and an Agent Readiness score of 20.9 (agent-aware), scored by API Evangelist on 2026-11-06.
Work with this as data
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