HappyOrNot

aid: happyornot
name: HappyOrNot
description: HappyOrNot is a Finnish customer-experience feedback company known for its Smiley Terminal, Smiley Touch and
  Smiley Digital feedback devices used across retail, airports, healthcare, public sector and workplaces. Its read-only Customer
  API v2 lets applications and BI tools pull raw feedback data — button (smiley/NPS) ratings, follow-up selections, freeform
  text, AI demographics, contact-request details and metadata — together with the experience points, groups, surveys, questions,
  smileys, users and alerts that produce it. Authentication is a package-scoped API token (X-HON-API-Token header or auth
  query parameter); responses are JSON or CSV, paged with offset/limit and an X-More-Available header. The API is documented
  with an OpenAPI 3.1 specification and integrates with Power BI, Tableau, Salesforce, Medallia, Qualtrics and Zapier.
url: https://raw.githubusercontent.com/api-evangelist/happyornot/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- northzone
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
image: https://www.happy-or-not.com/wp-content/uploads/2021/03/HappyOrNot-logo.png
tags:
- Company
- Enterprise
- Customer Experience
- Customer Feedback
- Surveys
- Analytics
- Voice of Customer
- Retail
- Feedback
apis:
- aid: happyornot:happyornot-alert-comments-api
  name: HappyOrNot alert-comments API
  description: Endpoints and data definitions related to alert comments which have been written for alerts
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - alert-comments
  properties:
  - type: OpenAPI
    url: openapi/happyornot-alert-comments-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-alert-specifications-api
  name: HappyOrNot alert-specifications API
  description: Endpoints and data definitions related to alert specifications based on which alerts are triggered
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - alert-specifications
  properties:
  - type: OpenAPI
    url: openapi/happyornot-alert-specifications-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-alerts-api
  name: HappyOrNot alerts API
  description: Endpoints and data definitions related to alerts which have been triggered by incoming feedback, based on alert
    specfications
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - alerts
  properties:
  - type: OpenAPI
    url: openapi/happyornot-alerts-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-button-feedbacks-api
  name: HappyOrNot button-feedbacks API
  description: Button feedback related endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - button-feedbacks
  properties:
  - type: OpenAPI
    url: openapi/happyornot-button-feedbacks-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-contact-details-api
  name: HappyOrNot contact-details API
  description: Contact details data endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - contact-details
  properties:
  - type: OpenAPI
    url: openapi/happyornot-contact-details-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-custom-data-fields-api
  name: HappyOrNot custom-data-fields API
  description: Endpoints and data definitions related to custom data fields
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - custom-data-fields
  properties:
  - type: OpenAPI
    url: openapi/happyornot-custom-data-fields-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-demographics-api
  name: HappyOrNot demographics API
  description: Demographics data endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - demographics
  properties:
  - type: OpenAPI
    url: openapi/happyornot-demographics-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-experience-points-api
  name: HappyOrNot experience-points API
  description: Experience points and groups related endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - experience-points
  properties:
  - type: OpenAPI
    url: openapi/happyornot-experience-points-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-follow-up-feedbacks-api
  name: HappyOrNot follow-up-feedbacks API
  description: Follow-up feedback related endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - follow-up-feedbacks
  properties:
  - type: OpenAPI
    url: openapi/happyornot-follow-up-feedbacks-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-follow-up-option-localizations-api
  name: HappyOrNot follow-up-option-localizations API
  description: Endpoints and data definitions related to localizations for selectable options for follow ups in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - follow-up-option-localizations
  properties:
  - type: OpenAPI
    url: openapi/happyornot-follow-up-option-localizations-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-follow-up-options-api
  name: HappyOrNot follow-up-options API
  description: Endpoints and data definitions related to selectable options for follow ups in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - follow-up-options
  properties:
  - type: OpenAPI
    url: openapi/happyornot-follow-up-options-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-follow-up-question-localizations-api
  name: HappyOrNot follow-up-question-localizations API
  description: Endpoints and data definitions related to localizations for questions used for follow ups in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - follow-up-question-localizations
  properties:
  - type: OpenAPI
    url: openapi/happyornot-follow-up-question-localizations-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-follow-up-questions-api
  name: HappyOrNot follow-up-questions API
  description: Endpoints and data definitions related to questions used for follow ups in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - follow-up-questions
  properties:
  - type: OpenAPI
    url: openapi/happyornot-follow-up-questions-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-metadata-api
  name: HappyOrNot metadata API
  description: Metadata related endpoints and daa definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - metadata
  properties:
  - type: OpenAPI
    url: openapi/happyornot-metadata-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-question-localizations-api
  name: HappyOrNot question-localizations API
  description: Endpoints and data definitions related to localizations for question used in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - question-localizations
  properties:
  - type: OpenAPI
    url: openapi/happyornot-question-localizations-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-questions-api
  name: HappyOrNot questions API
  description: Endpoints and data definitions related to questions used in surveys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - questions
  properties:
  - type: OpenAPI
    url: openapi/happyornot-questions-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-smileys-api
  name: HappyOrNot smileys API
  description: Endpoints and data definitions related to smileys
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - smileys
  properties:
  - type: OpenAPI
    url: openapi/happyornot-smileys-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-surveys-api
  name: HappyOrNot surveys API
  description: Surveys related endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - surveys
  properties:
  - type: OpenAPI
    url: openapi/happyornot-surveys-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-text-feedbacks-api
  name: HappyOrNot text-feedbacks API
  description: Text feedback related endpoints and data definitions
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - text-feedbacks
  properties:
  - type: OpenAPI
    url: openapi/happyornot-text-feedbacks-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-token-introspection-api
  name: HappyOrNot token-introspection API
  description: Token introspection including token scopes
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - token-introspection
  properties:
  - type: OpenAPI
    url: openapi/happyornot-token-introspection-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
- aid: happyornot:happyornot-users-api
  name: HappyOrNot users API
  description: Endpoints and data definitions related to users
  humanURL: https://api.happy-or-not.com/v2/
  baseURL: https://api.happy-or-not.com/v2/
  tags:
  - users
  properties:
  - type: OpenAPI
    url: openapi/happyornot-users-api-openapi.yml
  - type: Documentation
    url: https://happyornot.github.io/docs/
  - type: APIReference
    url: https://api.happy-or-not.com/v2/
  - type: Authentication
    url: authentication/happyornot-authentication.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: OpenAPI
  url: openapi/happyornot-openapi-original.yml
- type: Overlay
  url: overlays/happyornot-openapi-overlay.yaml
- type: Authentication
  url: authentication/happyornot-authentication.yml
- type: DomainSecurity
  url: security/happyornot-domain-security.yml
- type: Conventions
  url: conventions/happyornot-conventions.yml
- type: ErrorCatalog
  url: errors/happyornot-problem-types.yml
- type: Lifecycle
  url: lifecycle/happyornot-lifecycle.yml
- type: Deprecation
  url: https://happyornot.github.io/docs/api-v1/
- type: ChangeLog
  url: changelog/happyornot-changelog.yml
- type: DataModel
  url: data-model/happyornot-data-model.yml
- type: Conformance
  url: conformance/happyornot-conformance.yml
- type: MCPServer
  url: mcp/happyornot-mcp.yml
- type: Packages
  url: packages/happyornot-packages.yml
- type: LLMsTxt
  url: llms/happyornot-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: Arazzo
  name: Resolve an experience point and fetch its button feedback
  url: arazzo/happyornot-fetch-feedback.yml
- type: Arazzo
  name: Monitor HappyOrNot alerts
  url: arazzo/happyornot-monitor-alerts.yml
- type: WellKnown
  url: well-known/happyornot-well-known.yml
- type: DeveloperPortal
  url: https://happyornot.github.io/docs/
- type: Documentation
  url: https://happyornot.github.io/docs/
- type: APIReference
  url: https://api.happy-or-not.com/v2/
- type: GettingStarted
  url: https://happyornot.github.io/docs/
- type: Support
  url: https://support.happy-or-not.com/
- type: Blog
  url: https://www.happy-or-not.com/en/resources/blog/
- type: GitHubOrganization
  url: https://github.com/happyornot
- type: Pricing
  url: https://www.happy-or-not.com/en/pricing/
- type: SignUp
  url: https://reporting.happy-or-not.com/
- type: TermsOfService
  url: https://www.happy-or-not.com/en/terms/
- type: PrivacyPolicy
  url: https://www.happy-or-not.com/en/privacy-policy/
- type: Website
  url: https://www.happy-or-not.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence