Syncly

Syncly is an AI-native social and customer intelligence platform (backed by Y Combinator, SoftBank, 500 Global, and Rebel) that unifies customer feedback and social conversations into a single source of truth. It aggregates feedback from tickets, chat, email, surveys, reviews, and social, then uses AI to auto-tag, cluster, and sentiment-score every message into the themes that matter. Its social intelligence surface listens across TikTok, Reels, and Shorts with speech-to-text and vision AI for competitive analysis, creator discovery, and campaign measurement, while "Hey Syncly" lets teams query their data in plain language. Syncly exposes its data to AI assistants through a hosted remote MCP connector (Claude, ChatGPT, Cursor, and more) rather than a public REST API.

Syncly publishes 2 API contracts indexed on the APIs.io network: Health API and .well Known API. Tagged areas include Company, Social Intelligence, Social Listening, Customer Feedback, and Voice of Customer.

Syncly’s developer surface includes documentation, getting-started guide, engineering blog, pricing, signup flow, authentication, and 23 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

46.8/100 developing ▬ flat Agent 50/100 agent native Front door AI 5/6 prominent saas Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

AccessFreemiumSelf serve⚡ Free to try

2 published contracts 1 MCP Servers

Company Social Intelligence Social Listening Customer Feedback Voice of Customer Creator Marketing Analytics Artificial Intelligence MCP

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 46.8/100 · developing

Contract Quality 7.2 / 21

Developer Ergonomics 8.0 / 17

Access Clarity 12.1 / 17

Operational Transparency 1.2 / 11

Contract Governance 1.9 / 10

Discoverability 6.1 / 9

Regulatory Posture 6.3 / 15

Agent readiness — 50/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 6 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 4 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics does not apply to this provider. The published contracts declare no write operations, and a read-only API cannot create-or-update. The facet is excluded from this provider's denominator entirely — not scored zero. A reference or data API is not deficient for being unable to upsert.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/syncly: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	37.0	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Syncly Health API

The Health API from Syncly — 1 operation(s) for health.

Syncly .well Known API

The .well Known API from Syncly — 3 operation(s) for .well known.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Syncly Social MCP Server

Remote MCP server at mcp.syncly.app over HTTP.

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Syncly Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Syncly Rate Limits

0 limits

RATE LIMITS

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Syncly Social Mcp Overlay

6 actions · servers · syncly-social-mcp-openapi.json

GENERATED

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Syncly Authentication

oauth2 · 1 scheme

SECURITY

Syncly Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Syncly Vulnerability Disclosure

contact published

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Syncly Scopes

2 scopes · authorizationCode

2 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Syncly Agentic Access

4 operations

4 operations · 0 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

OpenAPI

OpenAPI

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

MCPServer

LLMsTxt

WellKnown

AgentSkill

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Conformance

Conventions

ErrorCatalog

Lifecycle

Build 1

SDKs, sample code, and the tooling you integrate with

ToolCrosswalk

ToolCrosswalk

Access & Security 6

Authentication, authorization, and security posture

Authentication

Authentication

Compliance

Compliance

DomainSecurity

DomainSecurity

VulnerabilityDisclosure

VulnerabilityDisclosure

Security

Security

OAuthScopes

OAuthScopes

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

Pricing

TermsOfService

PrivacyPolicy

Plans

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: syncly
name: Syncly
description: Syncly is an AI-native social and customer intelligence platform (backed by Y Combinator, SoftBank, 500 Global,
  and Rebel) that unifies customer feedback and social conversations into a single source of truth. It aggregates feedback
  from tickets, chat, email, surveys, reviews, and social, then uses AI to auto-tag, cluster, and sentiment-score every message
  into the themes that matter. Its social intelligence surface listens across TikTok, Reels, and Shorts with speech-to-text
  and vision AI for competitive analysis, creator discovery, and campaign measurement, while "Hey Syncly" lets teams query
  their data in plain language. Syncly exposes its data to AI assistants through a hosted remote MCP connector (Claude, ChatGPT,
  Cursor, and more) rather than a public REST API.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-08-13'
  method: derived
image: https://framerusercontent.com/images/eVsReqyksUv6paQaME2J7epX8.png
url: https://raw.githubusercontent.com/api-evangelist/syncly/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-16'
x-docs-platform: mintlify
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-10-17
tags:
- Company
- Social Intelligence
- Social Listening
- Customer Feedback
- Voice of Customer
- Creator Marketing
- Analytics
- Artificial Intelligence
- MCP
apis:
- aid: syncly:syncly-health-api
  name: Syncly Health API
  description: The Health API from Syncly — 1 operation(s) for health.
  humanURL: https://syncly.app/social/mcp
  baseURL: https://mcp.syncly.app
  tags:
  - Health
  properties:
  - type: OpenAPI
    url: openapi/syncly-health-api-openapi.yml
  - type: ToolCrosswalk
    url: mcp/syncly-tool-crosswalk.yml
  - type: Documentation
    url: https://syncly-a76215af.mintlify.app/en/start/connect-mcp-clients
  - type: Authentication
    url: authentication/syncly-authentication.yml
  - type: OAuthScopes
    url: scopes/syncly-scopes.yml
- aid: syncly:syncly-well-known-api
  name: Syncly .well Known API
  description: The .well Known API from Syncly — 3 operation(s) for .well known.
  humanURL: https://syncly.app/social/mcp
  baseURL: https://mcp.syncly.app
  tags:
  - .well Known
  properties:
  - type: OpenAPI
    url: openapi/syncly-well-known-api-openapi.yml
  - type: ToolCrosswalk
    url: mcp/syncly-tool-crosswalk.yml
  - type: Documentation
    url: https://syncly-a76215af.mintlify.app/en/start/connect-mcp-clients
  - type: Authentication
    url: authentication/syncly-authentication.yml
  - type: OAuthScopes
    url: scopes/syncly-scopes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: AgenticAccess
  url: agentic-access/syncly-agentic-access.yml
- type: Website
  url: https://syncly.app
- type: DeveloperPortal
  url: https://syncly-a76215af.mintlify.app/en
- type: Documentation
  url: https://syncly-a76215af.mintlify.app/en
- type: GettingStarted
  url: https://syncly-a76215af.mintlify.app/en/quick-start/getting-started
- type: Blog
  url: https://syncly.app/blog
- type: Pricing
  url: https://syncly.app/pricing
- type: SignUp
  url: https://creator.syncly.app
- type: TermsOfService
  url: https://syncly.app/terms
- type: PrivacyPolicy
  url: https://syncly.app/privacy
- type: MCPServer
  url: mcp/syncly-mcp.yml
- type: LLMsTxt
  url: llms/syncly-llms.txt
- type: Authentication
  url: authentication/syncly-authentication.yml
- type: Conformance
  url: conformance/syncly-conformance.yml
- type: Compliance
  url: https://syncly.app/security
- type: DomainSecurity
  url: security/syncly-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/syncly-vulnerability-disclosure.yml
- type: Security
  url: https://syncly.app/security
- type: OpenAPI
  url: openapi/_original/syncly-social-mcp-openapi.json
- type: ToolCrosswalk
  url: mcp/syncly-tool-crosswalk.yml
- type: WellKnown
  url: well-known/syncly-well-known.yml
- type: OAuthScopes
  url: scopes/syncly-scopes.yml
- type: Conventions
  url: conventions/syncly-conventions.yml
- type: ErrorCatalog
  url: errors/syncly-problem-types.yml
- type: Lifecycle
  url: lifecycle/syncly-lifecycle.yml
- type: Plans
  url: plans/syncly-plans-pricing.yml
- type: RateLimits
  url: rate-limits/syncly-rate-limits.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Overlay
  url: overlays/syncly-social-mcp-overlay.yaml
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 16
  pass: local-v1

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