Goodays website screenshot

Goodays

Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.

Goodays publishes 7 APIs on the APIs.io network, including core API, dashboard API, events API, and 4 more. Tagged areas include Company, Customer Experience, Customer Feedback, Voice of the Customer, and Surveys.

Goodays’ developer surface includes documentation, API reference, getting-started guide, authentication, support, engineering blog, and 20 more developer resources.

🌐 Visit website 📡 Source on GitHub
36.0/100 thin ▬ flat Agent 25/100 agent aware Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0
AccessSelf serve
7 APIs 1 MCP Servers
CompanyCustomer ExperienceCustomer FeedbackVoice of the CustomerSurveysNPSReviewsRetailCRMSoftware-as-a-Service

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0
Composite quality — 36.0/100 · thin
Contract Quality 11.1 / 25
Developer Ergonomics 9.4 / 20
Access Clarity 5.0 / 20
Operational Transparency 0.3 / 13
Contract Governance 2.0 / 12
Discoverability 8.2 / 10
Agent readiness — 25/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/goodays: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 7

Individual APIs this provider publishes, each with its own machine-readable definition.

Goodays core API

The core API from Goodays — 22 operation(s) for core.

Goodays dashboard API

The dashboard API from Goodays — 1 operation(s) for dashboard.

Goodays events API

The events API from Goodays — 5 operation(s) for events.

Goodays response API

The response API from Goodays — 9 operation(s) for response.

Goodays session API

The session API from Goodays — 1 operation(s) for session.

Goodays solicitation API

The solicitation API from Goodays — 3 operation(s) for solicitation.

Goodays stats API

The stats API from Goodays — 8 operation(s) for stats.

Scroll for all 7

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Goodays core API

OPEN COLLECTION

Goodays core dashboard API

OPEN COLLECTION

Goodays core events API

OPEN COLLECTION

Goodays core response API

OPEN COLLECTION

Goodays core session API

OPEN COLLECTION

Goodays core solicitation API

OPEN COLLECTION

Goodays core stats API

OPEN COLLECTION

Scroll for all 8

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Goodays MCP Server

MCP SERVER

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Goodays Authentication

apiKey · 1 scheme

SECURITY

Goodays Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Login
Login

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 LLMsTxt
LLMsTxt
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 DataModel
DataModel
 Lifecycle
Lifecycle
 Components
Components
 Conformance
Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

Packages
Packages
 SDKs
SDKs
 GitHubOrganization
GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 DomainSecurity
DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Blog
Blog
 Website
Website

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: goodays
name: Goodays
description: Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered
  in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point
  of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API
  to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party
  collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer
  statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network
  as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.
url: https://raw.githubusercontent.com/api-evangelist/goodays/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- point-nine
x-tier: profiled
x-tier-reason: portfolio-lead-enriched
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
image: https://assets.goodays.prod.verveagency.com/assets/illu-social-en.png
tags:
- Company
- Customer Experience
- Customer Feedback
- Voice of the Customer
- Surveys
- NPS
- Reviews
- Retail
- CRM
- Software-as-a-Service
tags_raw:
- Company
- Customer Experience
- Customer Feedback
- Voice of the Customer
- Surveys
- NPS
- Reviews
- Retail
- CRM
- SaaS
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: goodays:goodays-core-api
  name: Goodays core API
  description: The core API from Goodays — 22 operation(s) for core.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Core
  tags_raw:
  - core
  properties:
  - type: OpenAPI
    url: openapi/goodays-core-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-dashboard-api
  name: Goodays dashboard API
  description: The dashboard API from Goodays — 1 operation(s) for dashboard.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Dashboard
  tags_raw:
  - dashboard
  properties:
  - type: OpenAPI
    url: openapi/goodays-dashboard-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-events-api
  name: Goodays events API
  description: The events API from Goodays — 5 operation(s) for events.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Event
  tags_raw:
  - events
  properties:
  - type: OpenAPI
    url: openapi/goodays-events-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-response-api
  name: Goodays response API
  description: The response API from Goodays — 9 operation(s) for response.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Response
  tags_raw:
  - response
  properties:
  - type: OpenAPI
    url: openapi/goodays-response-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-session-api
  name: Goodays session API
  description: The session API from Goodays — 1 operation(s) for session.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Session
  tags_raw:
  - session
  properties:
  - type: OpenAPI
    url: openapi/goodays-session-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-solicitation-api
  name: Goodays solicitation API
  description: The solicitation API from Goodays — 3 operation(s) for solicitation.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - solicitation
  properties:
  - type: OpenAPI
    url: openapi/goodays-solicitation-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-stats-api
  name: Goodays stats API
  description: The stats API from Goodays — 8 operation(s) for stats.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - Stats
  tags_raw:
  - stats
  properties:
  - type: OpenAPI
    url: openapi/goodays-stats-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
common:
- type: Overlay
  url: overlays/goodays-openapi-overlay.yaml
- type: DeveloperPortal
  url: https://developers.goodays.co/docs/welcome-to-goodays-developer-platform
- type: Documentation
  url: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
- type: APIReference
  url: https://apidocs.goodays.co/reference/places_list
- type: GettingStarted
  url: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
- type: Authentication
  url: authentication/goodays-authentication.yml
- type: Conventions
  url: conventions/goodays-conventions.yml
- type: DataModel
  url: data-model/goodays-data-model.yml
- type: Lifecycle
  url: lifecycle/goodays-lifecycle.yml
- type: MCPServer
  url: mcp/goodays-mcp.yml
- type: LLMsTxt
  url: llms/goodays-llms.txt
- type: Packages
  url: packages/goodays-packages.yml
- type: SDKs
  url: packages/goodays-packages.yml
- type: Components
  url: components/goodays-components.yml
- type: Conformance
  url: conformance/goodays-conformance.yml
- type: Compliance
  url: https://community.goodays.co/privacy-policy
- type: DomainSecurity
  url: security/goodays-domain-security.yml
- type: AgentSkill
  url: skills/goodays-collect-feedback.md
- type: AgentSkill
  url: skills/goodays-respond-to-reviews.md
- type: AgentSkill
  url: skills/goodays-track-experience-metrics.md
- type: Support
  url: https://help.goodays.co/en
- type: Blog
  url: https://community.goodays.co/en/blog
- type: GitHubOrganization
  url: https://github.com/critizr
- type: Login
  url: https://app.goodays.co/
- type: PrivacyPolicy
  url: https://community.goodays.co/privacy-policy
- type: Website
  url: https://goodays.co
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence