Goodays website screenshot

Goodays

Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.

Goodays publishes 7 APIs on the APIs.io network, including core API, dashboard API, events API, and 4 more. Tagged areas include Company, Customer Experience, Customer Feedback, Voice of the Customer, and Surveys.

Goodays’ developer surface includes documentation, API reference, getting-started guide, authentication, support, engineering blog, and 19 more developer resources.

🌐 Visit website 📡 Source on GitHub
41.8/100 thin ▬ flat Agent 43/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
7 APIs 1 MCP Servers
CompanyCustomer ExperienceCustomer FeedbackVoice of the CustomerSurveysNPSReviewsRetailCRMSaaS

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 41.8/100 · thin
Contract Quality 10.1 / 25
Developer Ergonomics 14.8 / 20
Commercial Clarity 6.3 / 20
Operational Transparency 0.7 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 43/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/goodays: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 7

Individual APIs this provider publishes, each with its own machine-readable definition.

Goodays core API

The core API from Goodays — 22 operation(s) for core.

Goodays dashboard API

The dashboard API from Goodays — 1 operation(s) for dashboard.

Goodays events API

The events API from Goodays — 5 operation(s) for events.

Goodays response API

The response API from Goodays — 9 operation(s) for response.

Goodays session API

The session API from Goodays — 1 operation(s) for session.

Goodays solicitation API

The solicitation API from Goodays — 3 operation(s) for solicitation.

Goodays stats API

The stats API from Goodays — 8 operation(s) for stats.

Scroll for all 7

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

goodays-mcp.yml

MCP SERVER

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Goodays Authentication

apiKey · 1 scheme

SECURITY

Goodays Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Login
Login

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 LLMsTxt
LLMsTxt
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 DataModel
DataModel
 Lifecycle
Lifecycle
 Components
Components
 Conformance
Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

Packages
Packages
 SDKs
SDKs
 GitHubOrganization
GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 DomainSecurity
DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Blog
Blog
 Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: goodays
name: Goodays
description: Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered
  in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point
  of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API
  to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party
  collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer
  statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network
  as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.
url: https://raw.githubusercontent.com/api-evangelist/goodays/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- point-nine
x-tier: profiled
x-tier-reason: portfolio-lead-enriched
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
image: https://assets.goodays.prod.verveagency.com/assets/illu-social-en.png
tags:
- Company
- Customer Experience
- Customer Feedback
- Voice of the Customer
- Surveys
- NPS
- Reviews
- Retail
- CRM
- SaaS
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: goodays:goodays-core-api
  name: Goodays core API
  description: The core API from Goodays — 22 operation(s) for core.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - core
  properties:
  - type: OpenAPI
    url: openapi/goodays-core-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-dashboard-api
  name: Goodays dashboard API
  description: The dashboard API from Goodays — 1 operation(s) for dashboard.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - dashboard
  properties:
  - type: OpenAPI
    url: openapi/goodays-dashboard-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-events-api
  name: Goodays events API
  description: The events API from Goodays — 5 operation(s) for events.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - events
  properties:
  - type: OpenAPI
    url: openapi/goodays-events-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-response-api
  name: Goodays response API
  description: The response API from Goodays — 9 operation(s) for response.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - response
  properties:
  - type: OpenAPI
    url: openapi/goodays-response-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-session-api
  name: Goodays session API
  description: The session API from Goodays — 1 operation(s) for session.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - session
  properties:
  - type: OpenAPI
    url: openapi/goodays-session-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-solicitation-api
  name: Goodays solicitation API
  description: The solicitation API from Goodays — 3 operation(s) for solicitation.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - solicitation
  properties:
  - type: OpenAPI
    url: openapi/goodays-solicitation-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
- aid: goodays:goodays-stats-api
  name: Goodays stats API
  description: The stats API from Goodays — 8 operation(s) for stats.
  humanURL: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
  baseURL: https://api.goodays.co/v2
  tags:
  - stats
  properties:
  - type: OpenAPI
    url: openapi/goodays-stats-api-openapi.yml
  - type: APIReference
    url: https://apidocs.goodays.co/reference/places_list
common:
- type: DeveloperPortal
  url: https://developers.goodays.co/docs/welcome-to-goodays-developer-platform
- type: Documentation
  url: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
- type: APIReference
  url: https://apidocs.goodays.co/reference/places_list
- type: GettingStarted
  url: https://apidocs.goodays.co/docs/welcome-to-goodays-api-platform
- type: Authentication
  url: authentication/goodays-authentication.yml
- type: Conventions
  url: conventions/goodays-conventions.yml
- type: DataModel
  url: data-model/goodays-data-model.yml
- type: Lifecycle
  url: lifecycle/goodays-lifecycle.yml
- type: MCPServer
  url: mcp/goodays-mcp.yml
- type: LLMsTxt
  url: llms/goodays-llms.txt
- type: Packages
  url: packages/goodays-packages.yml
- type: SDKs
  url: packages/goodays-packages.yml
- type: Components
  url: components/goodays-components.yml
- type: Conformance
  url: conformance/goodays-conformance.yml
- type: Compliance
  url: https://community.goodays.co/privacy-policy
- type: DomainSecurity
  url: security/goodays-domain-security.yml
- type: AgentSkill
  url: skills/goodays-collect-feedback.md
- type: AgentSkill
  url: skills/goodays-respond-to-reviews.md
- type: AgentSkill
  url: skills/goodays-track-experience-metrics.md
- type: Support
  url: https://help.goodays.co/en
- type: Blog
  url: https://community.goodays.co/en/blog
- type: GitHubOrganization
  url: https://github.com/critizr
- type: Login
  url: https://app.goodays.co/
- type: PrivacyPolicy
  url: https://community.goodays.co/privacy-policy
- type: Website
  url: https://goodays.co
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence