AskNicely

AskNicely is a customer-experience (CX) platform for service businesses, built around Net Promoter Score, CSAT and 5-Star surveys delivered by email, SMS, web badge and in-app. It collects frontline feedback, routes it to managers and staff through leaderboards, coaching and case management, and syndicates positive responses to review sites through its Reputation/Review Manager. Founded in Auckland, New Zealand in 2014, AskNicely serves franchise, home-services, healthcare, fitness and professional-services operators. Its public REST API (`https://{domain}.asknice.ly/api/v1`) covers contact import, survey triggering, response and statistics retrieval, unsubscribe lists and GDPR erasure, authenticated with a single `X-apikey` header, and it ships a per-tenant remote MCP server for its Ask NiceAI assistant.

AskNicely publishes 5 APIs on the APIs.io network, including Contacts API, In-App Surveys API, Responses API, and 2 more. Tagged areas include Company, Customer Experience, NPS, Surveys, and Feedback.

The AskNicely catalog on APIs.io includes 1 event-driven AsyncAPI specification.

AskNicely’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 27 more developer resources.

🌐 Visit website 📡 Source on GitHub

64.6/100 strong ▬ flat Agent 53/100 agent ready saas Full breakdown ↓
scored 2026-09-03 · rubric v0.18.2

AccessSelf serve

2 APIs 1 MCP Servers

Company Customer Experience NPS Surveys Feedback Reputation Management Software-as-a-Service Customer Success Reviews SMS

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management

BC-430

In-App SurveysResponsesStatisticsSurveys

POST /contact/trigger GET /getnps/{days} GET /sentstats/{days} POST /service/inapp.php

Kin Score

Kin Score How this is scored →
scored 2026-09-03 · rubric v0.18.2

Composite quality — 64.6/100 · strong

Contract Quality 14.8 / 21

Developer Ergonomics 10.0 / 17

Access Clarity 10.3 / 17

Operational Transparency 9.0 / 11

Contract Governance 0.5 / 10

Discoverability 5.8 / 9

Regulatory Posture 9.8 / 15

Agent readiness — 53/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Surface 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/asknicely: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Something on this page wrong about AskNicely? Report it → Free, always, and read by a human — corrections are worked from the queue daily. Agents can file the same report through the report_correction tool on the apis.io MCP.

APIs 6

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

AskNicely MCP Server

AskNicely ships a first-party remote MCP server that exposes Ask NiceAI — its in-product AI assistant — to external MCP clients. It is served per tenant at https://{domain}.askn...

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Scopes 1

OAuth scopes governing access to this provider's APIs.

Asknicely Scopes

1 scope · authorizationCode

1 scopes

SCOPES

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

AgentSkill

AgentSkill

LLMsTxt

LLMsTxt

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Lifecycle

Conventions

ErrorCatalog

Conformance

DataModel

Webhooks

Components

Scroll for all 7

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

Access & Security 5

Authentication, authorization, and security posture

TrustCenter

Compliance

Authentication

OAuthScopes

DomainSecurity

Operate 5

Status, limits, changes, and where to get help

Support

StatusPage

ChangeLog

Deprecation

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: asknicely
name: AskNicely
description: AskNicely is a customer-experience (CX) platform for service businesses, built around Net Promoter Score, CSAT
  and 5-Star surveys delivered by email, SMS, web badge and in-app. It collects frontline feedback, routes it to managers
  and staff through leaderboards, coaching and case management, and syndicates positive responses to review sites through
  its Reputation/Review Manager. Founded in Auckland, New Zealand in 2014, AskNicely serves franchise, home-services, healthcare,
  fitness and professional-services operators. Its public REST API (`https://{domain}.asknice.ly/api/v1`) covers contact import,
  survey triggering, response and statistics retrieval, unsubscribe lists and GDPR erasure, authenticated with a single `X-apikey`
  header, and it ships a per-tenant remote MCP server for its Ask NiceAI assistant.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  - scopes
  - rate-limits
  - security
  generated: '2026-09-02'
  method: derived
image: https://cdn.prod.website-files.com/5e55a51f5f18f823ee05f445/5ec34b022aca806dce613ba4_AN_logo_white.png
url: https://raw.githubusercontent.com/api-evangelist/asknicely/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- Company
- Customer Experience
- NPS
- Surveys
- Feedback
- Reputation Management
- Software-as-a-Service
- Customer Success
- Reviews
- SMS
tags_raw:
- Company
- Customer Experience
- Net Promoter Score
- Surveys
- Feedback
- Reputation Management
- SaaS
- Customer Success
- Reviews
- SMS
x-enrichment:
  date: '2026-08-06'
  status: enriched
  artifacts_added: 30
  pass: local-v1
x-coverage:
  state: covered
  reason: full-pass
  detail: AskNicely's complete public API reference is served from any tenant host at /help/apidocs (17 pages, including a
    dated API changelog), and it operates a first-party remote MCP server whose OAuth 2.1 metadata is anonymously readable
    — both were captured. AskNicely publishes no OpenAPI of its own, so the spec in openapi/ was transcribed from those pages;
    the MCP tools/list is OAuth-gated.
  evidence:
  - url: https://demo.asknice.ly/help/apidocs
    status: 200
  - url: https://mcp.asknice.ly/.well-known/oauth-authorization-server
    status: 200
  - url: https://nicely.asknice.ly/mcp
    status: 401
  checked: '2026-08-06'
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: AskNicely MCP Server (Ask NiceAI)
  description: AskNicely's remote Model Context Protocol server, exposing Ask NiceAI's tools — NPS summaries, survey responses,
    leaderboards and more — to external AI clients such as Claude. Served per tenant at https://{domain}.asknice.ly/mcp, protected
    by OAuth 2.1 (dynamic client registration, PKCE S256, scope `tools`) with the authorization server at https://mcp.asknice.ly.
    Requires the Ask NiceAI add-on on the AskNicely account.
  humanURL: https://asknicely.zendesk.com/hc/en-us/articles/51310930486292-Adding-AskNicely-as-a-Custom-Connector-in-Claude
  baseURL: https://nicely.asknice.ly/mcp
  tags:
  - MCP
  - Artificial Intelligence
  - Agents
  tags_raw:
  - MCP
  - AI
  - Agents
  properties:
  - type: MCPServer
    url: mcp/asknicely-mcp.yml
  - type: ToolCrosswalk
    url: mcp/asknicely-tool-crosswalk.yml
  - type: Documentation
    url: https://asknicely.zendesk.com/hc/en-us/articles/46840078787988-Ask-NiceAI
- aid: asknicely:asknicely-contacts-api
  name: AskNicely Contacts API
  description: Import, look up, deactivate and privacy-delete contacts.
  humanURL: https://demo.asknice.ly/help/apidocs
  baseURL: https://demo.asknice.ly/api/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/asknicely-contacts-api-openapi.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs
  - type: APIReference
    url: https://demo.asknice.ly/help/apidocs
  - type: GettingStarted
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: Authentication
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: ChangeLog
    url: https://demo.asknice.ly/help/apidocs/changelog
  - type: RateLimits
    url: rate-limits/asknicely-rate-limits.yml
  - type: Examples
    url: examples/asknicely-examples.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs/inapp
  - type: SourceCode
    url: https://github.com/asknicely/asknicely-mobile-inapp-samples
- aid: asknicely:asknicely-in-app-surveys-api
  name: AskNicely In-App Surveys API
  description: Server-to-server negotiation of an in-app survey slug.
  humanURL: https://demo.asknice.ly/help/apidocs
  baseURL: https://demo.asknice.ly/api/v1
  tags:
  - In-App Surveys
  properties:
  - type: OpenAPI
    url: openapi/asknicely-in-app-surveys-api-openapi.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs
  - type: APIReference
    url: https://demo.asknice.ly/help/apidocs
  - type: GettingStarted
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: Authentication
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: ChangeLog
    url: https://demo.asknice.ly/help/apidocs/changelog
  - type: RateLimits
    url: rate-limits/asknicely-rate-limits.yml
  - type: Examples
    url: examples/asknicely-examples.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs/inapp
  - type: SourceCode
    url: https://github.com/asknicely/asknicely-mobile-inapp-samples
- aid: asknicely:asknicely-responses-api
  name: AskNicely Responses API
  description: Retrieve survey responses.
  humanURL: https://demo.asknice.ly/help/apidocs
  baseURL: https://demo.asknice.ly/api/v1
  tags:
  - Responses
  properties:
  - type: OpenAPI
    url: openapi/asknicely-responses-api-openapi.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs
  - type: APIReference
    url: https://demo.asknice.ly/help/apidocs
  - type: GettingStarted
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: Authentication
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: ChangeLog
    url: https://demo.asknice.ly/help/apidocs/changelog
  - type: RateLimits
    url: rate-limits/asknicely-rate-limits.yml
  - type: Examples
    url: examples/asknicely-examples.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs/inapp
  - type: SourceCode
    url: https://github.com/asknicely/asknicely-mobile-inapp-samples
- aid: asknicely:asknicely-statistics-api
  name: AskNicely Statistics API
  description: NPS, sent and historical survey statistics.
  humanURL: https://demo.asknice.ly/help/apidocs
  baseURL: https://demo.asknice.ly/api/v1
  tags:
  - Statistics
  properties:
  - type: OpenAPI
    url: openapi/asknicely-statistics-api-openapi.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs
  - type: APIReference
    url: https://demo.asknice.ly/help/apidocs
  - type: GettingStarted
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: Authentication
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: ChangeLog
    url: https://demo.asknice.ly/help/apidocs/changelog
  - type: RateLimits
    url: rate-limits/asknicely-rate-limits.yml
  - type: Examples
    url: examples/asknicely-examples.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs/inapp
  - type: SourceCode
    url: https://github.com/asknicely/asknicely-mobile-inapp-samples
- aid: asknicely:asknicely-surveys-api
  name: AskNicely Surveys API
  description: Trigger NPS/CSAT/5-Star surveys to contacts.
  humanURL: https://demo.asknice.ly/help/apidocs
  baseURL: https://demo.asknice.ly/api/v1
  tags:
  - Surveys
  properties:
  - type: OpenAPI
    url: openapi/asknicely-surveys-api-openapi.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs
  - type: APIReference
    url: https://demo.asknice.ly/help/apidocs
  - type: GettingStarted
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: Authentication
    url: https://demo.asknice.ly/help/apidocs/auth
  - type: ChangeLog
    url: https://demo.asknice.ly/help/apidocs/changelog
  - type: RateLimits
    url: rate-limits/asknicely-rate-limits.yml
  - type: Examples
    url: examples/asknicely-examples.yml
  - type: Documentation
    url: https://demo.asknice.ly/help/apidocs/inapp
  - type: SourceCode
    url: https://github.com/asknicely/asknicely-mobile-inapp-samples
common:
- type: CapabilityMap
  url: capabilities/asknicely-capability-edges.yml
  name: AskNicely Business Capability Map
- type: Overlay
  url: overlays/asknicely-openapi-overlay.yaml
- type: TrustCenter
  url: security/asknicely-trust-center.yml
- type: Website
  url: https://www.asknicely.com/
- type: DeveloperPortal
  url: https://demo.asknice.ly/help/apidocs
- type: Documentation
  url: https://demo.asknice.ly/help/apidocs
- type: APIReference
  url: https://demo.asknice.ly/help/apidocs
- type: GettingStarted
  url: https://demo.asknice.ly/help/apidocs/auth
- type: Support
  url: https://asknicely.zendesk.com/hc/en-us
- type: Blog
  url: https://www.asknicely.com/resource-hub
- type: GitHubOrganization
  url: https://github.com/asknicely
- type: Pricing
  url: https://www.asknicely.com/pricing
- type: SignUp
  url: https://start.asknice.ly/findlogin/
- type: TermsOfService
  url: https://www.asknicely.com/terms
- type: PrivacyPolicy
  url: https://www.asknicely.com/privacy
- type: Compliance
  url: https://www.asknicely.com/security
- type: StatusPage
  url: https://status.asknicely.com/
- type: Integrations
  url: https://www.asknicely.com/integrations
- type: ChangeLog
  url: changelog/asknicely-changelog.yml
- type: Lifecycle
  url: lifecycle/asknicely-lifecycle.yml
- type: Deprecation
  url: https://demo.asknice.ly/help/apidocs/changelog
- type: Authentication
  url: authentication/asknicely-authentication.yml
- type: OAuthScopes
  url: scopes/asknicely-scopes.yml
- type: Conventions
  url: conventions/asknicely-conventions.yml
- type: ErrorCatalog
  url: errors/asknicely-problem-types.yml
- type: RateLimits
  url: rate-limits/asknicely-rate-limits.yml
- type: Conformance
  url: conformance/asknicely-conformance.yml
- type: WellKnown
  url: well-known/asknicely-well-known.yml
- type: DomainSecurity
  url: security/asknicely-domain-security.yml
- type: DataModel
  url: data-model/asknicely-data-model.yml
- type: Webhooks
  url: asyncapi/asknicely-webhooks.yml
- type: Packages
  url: packages/asknicely-packages.yml
- type: Components
  url: components/asknicely-components.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/asknicely-llms.txt

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