niche · 2.3 marketcapability domainschema

Customer Success

Score 18.6 / 100 31 providers 5 APIs Search apis.io →
Variants seen in the corpus: Customer Successcustomer-success

Providers using this tag (31)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Strong 5 Solid coverage with minor gaps
Developing 6 Usable, with meaningful gaps to close
Thin 7 Limited public surface area
Emerging 6 Early or largely undocumented
Minimal 7 Almost no public developer surface

APIs with this tag (3)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Developing 3 Usable, with meaningful gaps to close

Score breakdown

Frequency
43.0
log-scaled weighted occurrences
Breadth
0.8
spread across providers
Quality lift
37.3
mean composite of providers using it
Cohesion
1.3
strength of nearest seed neighbor

Related tags

Revenue Operations 9 co-occurrences Onboarding 5 co-occurrences Software-as-a-Service 19 co-occurrences AI Agents 9 co-occurrences Analytics 11 co-occurrences Automation 5 co-occurrences MCP 7 co-occurrences Artificial Intelligence 16 co-occurrences

Where this tag comes from

Provider tag31
Api tag5

Cohort brief

Auto-generated

The 31 providers in the APIs.io catalog tagged Customer Success, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
31
all scored
Mean Kin Score
30.8
+10.1 vs catalog 20.7
Mean Agent Readiness
16.3
+6.6 vs catalog 9.7
Spread
2.2–67.3
median 29.1 · σ 19.1
How the 31 split by band
Exemplar 1Strong 4Developing 6Thin 7Emerging 6Minimal 7
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Access Clarity 38.3 22.3 +16 31
Developer Ergonomics 29.6 17.9 +11.7 31
Operational Transparency 20.9 11.3 +9.6 31
Contract Quality 26.1 17.5 +8.6 31
Discoverability 66.2 60.4 +5.8 31
Contract Governance 10.6 6.4 +4.2 31

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 35% 16% +19
MCP server (first-party) 26% 7% +19
Agent Skills 0% 0% 0
OAuth scopes 16% 9% +7
Security 87% 88% -1
Arazzo workflows 0% 2% -2
Governance rules 3% 13% -10

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 AskNicely 67.3
  2. 2 Vitally 60.9
  3. 3 Reachdesk 58.1
  4. 4 Knownwell 55.9
  5. 5 Bettermode 54.4
  6. 6 Planhat 51.2
  7. 7 Bonjoro 49.4
  8. 8 Velaris 48.9
  9. 9 Cast Corporation 48.4
  10. 10 Matik 46.6
Top by Agent Readiness
  1. 1 AskNicely 52.7
  2. 2 2X 44.3
  3. 3 Vitally 39
  4. 4 Reachdesk 34.6
  5. 5 Bonjoro 31.5
  6. 6 Matik 29.5
  7. 7 Planhat 28.6
  8. 8 Knownwell 27.7
  9. 9 Unisson 26.7
  10. 10 Velaris 26
All 31 members of this roster resolve to a scored provider in the catalog.Generated from the catalog build of 25 August 2026, across 26891 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

Every tag here is available over the APIs.io API and to AI agents over MCP.

MCP server

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https://apis.io/mcp

Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This tag
curl "https://apis.io/api/v1/tags/customer-success"
All tags
curl "https://apis.io/api/v1/tags?limit=25"
As a scored cohort
curl "https://apis.io/api/v1/cohorts/tag/customer-success"
The distribution (Pro)
curl "https://apis.io/api/v1/cohorts/tag/customer-success/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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