niche · 0.0 marketcapability domainschema

Customer Success

Score 18.7 / 100 31 providers 5 APIs Search apis.io →

Providers using this tag (31)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 1 Complete, well-documented, and agent-ready
GainsightCustomer ExperienceProduct AnalyticsCustomer Communities15 APIs80.9
Strong 2 Solid coverage with minor gaps
AskNicelyCompanyCustomer ExperienceNPSSurveys2 APIs66.1ReachdeskCorporate GiftingDirect MailSwagB2B2 APIs56.2
Developing 9 Usable, with meaningful gaps to close
KnownwellCompanyCommercial IntelligenceClient Intelligence1 API54.2BettermodeCommunityCustomer CommunityCommunity PlatformCustomer Engagement1 API54.1PlanhatCompanySoftware-as-a-ServiceCustomer Platform2 APIs51.6VitallyCompanySoftware-as-a-ServiceCRM9 APIs51.2Cast CorporationCompanyArtificial IntelligenceAI Agents2 APIs48.1BonjoroVideo MessagingCustomer EngagementSales Engagement2 APIs47.5VelarisArtificial IntelligenceSoftware-as-a-ServiceCustomer Data1 API46.4MatikCompanyContent AutomationPresentationsDocuments1 API46.3Noded AICompanyAi MlCustomer Data1 API40.6
Thin 6 Limited public surface area
UnissonCompanyArtificial IntelligenceAI Agents1 API37.42XCompanyMarketingMarketing as a ServiceB2B1 API34.7UserlensCompanyProduct AnalyticsAI Agents1 API34.3UserpilotProductOnboardingIn-App GuidanceAnalytics2 APIs28.4GigacatalystCompanyArtificial IntelligenceSoftware-as-a-ServiceSales Enablement1 API28.1AppcuesProductOnboardingIn-App GuidanceAnalytics1 API27.7
Emerging 6 Early or largely undocumented
Base AiCompanyArtificial IntelligenceCustomer-Led Growth22.3JigsoCompanyArtificial IntelligenceEnterpriseBusiness Intelligence1 API19.9CatalystCompanyCloud SaasSoftware-as-a-Service18.5HookCompanyAI AgentsChurn Prediction16.5ToonimoCompanyDigital AdoptionDigital Adoption PlatformEmployee Onboarding16.1AgencyCompanyArtificial IntelligenceAI Agents14.6
Minimal 5 Almost no public developer surface
AkkariCompanyCustomer OperationsArtificial Intelligence10.5AmuletCompanyPost-SalesArtificial Intelligence8.4Involve.AICompanyCustomer IntelligenceCustomer Health Score6.5ParativeCompanyAi AppsCustomer Intelligence5.0SimpoCompanyDigital AdoptionOnboardingUser Onboarding5.0
Unrated 2 Not yet scored
HiCustomerCompanyCustomer Success ManagementSoftware-as-a-ServiceNateroCompanyPredictive AnalyticsSoftware-as-a-Service

APIs with this tag (5)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 2 Complete, well-documented, and agent-ready
Gainsight CS MCP ServerGainsight's first-party remote Model Context Protocol server for Gainsight CS, exposed per tenant at /v1/ds...80.9Gainsight PX REST APIThe Gainsight PX REST API — the one Gainsight surface with a published machine-readable contract. Swagger 2...80.9
Developing 3 Usable, with meaningful gaps to close
Planhat REST APIPlanhat's REST API for reading and writing every core Customer Platform object — companies, end users, lice...51.6Cast Analytics APIRead-only REST API for exporting Cast.app campaign performance data — per-campaign engagement summaries, pa...48.1Noded GraphQL APIThe Noded (Apollo) GraphQL API behind the Customer Context Graph. One POST endpoint serving people and acco...40.6

Score breakdown

Frequency
42.5
log-scaled weighted occurrences
Breadth
0.9
spread across providers
Quality lift
38.3
mean composite of providers using it
Cohesion
1.4
strength of nearest seed neighbor

Related tags

Revenue Operations 9 co-occurrences Onboarding 5 co-occurrences Software-as-a-Service 20 co-occurrences AI Agents 10 co-occurrences Automation 6 co-occurrences Analytics 9 co-occurrences MCP 8 co-occurrences Event 5 co-occurrences

Where this tag comes from

Provider tag31
Api tag5

Cohort brief

Auto-generated

The 28 providers in the APIs.io catalog tagged Customer Success, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
28
all scored
Mean Kin Score
34.6
+10.6 vs catalog 24
Mean Agent Readiness
22.9
+10.5 vs catalog 12.4
Spread
5–80.9
median 34.5 · σ 19.4
How the 28 split by band
Exemplar 1Strong 2Developing 9Thin 6Emerging 6Minimal 4
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Access Clarity 43.2 26.5 +16.7 28
Operational Transparency 26.1 14 +12.1 28
Developer Ergonomics 34.9 23.4 +11.5 28
Contract Quality 28.5 20.1 +8.4 28
Discoverability 66.8 61 +5.8 28
Contract Governance 9.4 6.5 +2.9 28

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 27% 10% +17
MCP server (first-party) 43% 13% +30
Agent Skills 0% 0% 0
OAuth scopes 20% 11% +9
Security 90% 96% -6
Arazzo workflows 0% 2% -2
Governance rules 7% 13% -6

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 Gainsight 80.9
  2. 2 AskNicely 66.1
  3. 3 Reachdesk 56.2
  4. 4 Knownwell 54.2
  5. 5 Bettermode 54.1
  6. 6 Planhat 51.6
  7. 7 Vitally 51.2
  8. 8 Cast Corporation 48.1
  9. 9 Bonjoro 47.5
  10. 10 Velaris 46.4
Top by Agent Readiness
  1. 1 Reachdesk 55.9
  2. 2 Vitally 55.2
  3. 3 AskNicely 52.7
  4. 4 2X 49.5
  5. 5 Planhat 45.7
  6. 6 Gainsight 44.9
  7. 7 Appcues 44.6
  8. 8 Bonjoro 31.5
  9. 9 Bettermode 30.9
  10. 10 Matik 29.5
All 31 members of this roster resolve to a scored provider in the catalog.Generated from the catalog build of 20 September 2026, across 27620 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

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MCP server

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Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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This tag 
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All tags 
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As a scored cohort 
curl "https://apis.io/api/v1/cohorts/tag/customer-success"
The distribution (Pro) 
curl "https://apis.io/api/v1/cohorts/tag/customer-success/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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