Planhat

Planhat is a Customer Platform that unifies customer success, product usage, revenue and post-sales operations for B2B SaaS companies. It centralizes companies, end users, licenses, conversations, NPS, health scores and time-series usage metrics, then drives playbooks, automations and revenue workflows on top of that data. Planhat exposes a REST API (api.planhat.com), a separate high-throughput analytics/tracking endpoint (analytics.planhat.com), bulk upsert, an OAuth authorization server, and a remote MCP server (api.planhat.com/v1/mcp) for AI agents. Backed by Creandum and added to the API Evangelist network; this profile was enriched from Planhat's public developer surface.

Planhat publishes 2 APIs on the APIs.io network. Tagged areas include Company, Software-as-a-Service, Customer Success, Customer Platform, and CRM.

The Planhat catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Planhat’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, changelog, pricing, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub

52.9/100 developing ▬ flat Agent 46/100 agent ready Front door AI 5/6 prominent saas Full breakdown ↓
scored 2026-09-25 · rubric v0.23.0

AccessSelf serve

2 APIs 1 MCP Servers

Company Software-as-a-Service Customer SuccessCustomer PlatformCRM Customer Data Analytics Revenue MCP

Kin Score

Kin Score How this is scored →
scored 2026-09-25 · rubric v0.23.0

Composite quality — 52.9/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 10.5 / 17

Access Clarity 8.1 / 17

Operational Transparency 8.1 / 11

Contract Governance 1.9 / 10

Discoverability 6.4 / 9

Regulatory Posture 4.4 / 15

Agent readiness — 46/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/planhat: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Planhat REST API

Planhat's REST API for reading and writing every core Customer Platform object — companies, end users, licenses, conversations, notes, tasks, opportunities, deals, sales, invoic...

Planhat Analytics API

High-throughput tracking endpoint for pushing user activities and product usage metrics into Planhat. Addressed by tenant UUID in the URL path (open / tenant-scoped), separate f...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Planhat MCP Server

Planhat operates an official remote MCP server that connects AI tools (Claude, ChatGPT, custom apps) to live Planhat Customer Platform data. Authenticated via OAuth 2.0 (client_...

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Planhat Rate Limits

5 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Planhat Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Planhat Authentication

http/oauth2 · 4 schemes

SECURITY

Planhat Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Planhat Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Sandbox

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer

MCPServer

WellKnown

WellKnown

LLMsTxt

LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

DataModel

Conformance

Lifecycle

Webhooks

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

DomainSecurity

Compliance

Authentication

Operate 5

Status, limits, changes, and where to get help

Support

ChangeLog

StatusPage

RateLimits

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: planhat
name: Planhat
description: Planhat is a Customer Platform that unifies customer success, product usage, revenue and post-sales operations
  for B2B SaaS companies. It centralizes companies, end users, licenses, conversations, NPS, health scores and time-series
  usage metrics, then drives playbooks, automations and revenue workflows on top of that data. Planhat exposes a REST API
  (api.planhat.com), a separate high-throughput analytics/tracking endpoint (analytics.planhat.com), bulk upsert, an OAuth
  authorization server, and a remote MCP server (api.planhat.com/v1/mcp) for AI agents. Backed by Creandum and added to the
  API Evangelist network; this profile was enriched from Planhat's public developer surface.
url: https://raw.githubusercontent.com/api-evangelist/planhat/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- creandum
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-20'
image: https://www.planhat.com/
tags:
- Company
- Software-as-a-Service
- Customer Success
- Customer Platform
- CRM
- Customer Data
- Analytics
- Revenue
- MCP
tags_raw:
- Company
- Saas
- Customer Success
- Customer Platform
- CRM
- Customer Data
- Analytics
- Revenue
- MCP
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Planhat REST API
  description: Planhat's REST API for reading and writing every core Customer Platform object — companies, end users, licenses,
    conversations, notes, tasks, opportunities, deals, sales, invoices, assets, issues, tickets, projects, NPS, churn, metrics
    and custom models — plus bulk upsert. Bearer-token (Private App) authenticated; limit/offset pagination.
  humanURL: https://www.planhat.com/developers/api/introduction
  baseURL: https://api.planhat.com
  tags:
  - Customer Success
  - REST
  - Customer Platform
  properties:
  - type: Documentation
    url: https://www.planhat.com/developers/api/introduction
  - type: Authentication
    url: authentication/planhat-authentication.yml
  - type: Conventions
    url: conventions/planhat-conventions.yml
  - type: ErrorCatalog
    url: errors/planhat-problem-types.yml
  - type: DataModel
    url: data-model/planhat-data-model.yml
- name: Planhat Analytics API
  description: High-throughput tracking endpoint for pushing user activities and product usage metrics into Planhat. Addressed
    by tenant UUID in the URL path (open / tenant-scoped), separate from the main authenticated REST API.
  humanURL: https://www.planhat.com/developers/api/user-activities
  baseURL: https://analytics.planhat.com
  tags:
  - Analytics
  - Tracking
  - Metrics
common:
- type: TrustCenter
  url: security/planhat-trust-center.yml
- type: DomainSecurity
  url: security/planhat-domain-security.yml
- type: Website
  url: https://www.planhat.com/
- type: DeveloperPortal
  url: https://www.planhat.com/developers
- type: Documentation
  url: https://www.planhat.com/developers/api/introduction
- type: APIReference
  url: https://www.planhat.com/developers/api/introduction
- type: GettingStarted
  url: https://www.planhat.com/developers/api/introduction
- type: Support
  url: https://help.planhat.com/en/
- type: Blog
  url: https://www.planhat.com/blog
- type: ChangeLog
  url: https://www.planhat.com/changelog
- type: StatusPage
  url: https://status.planhat.com/
- type: GitHubOrganization
  url: https://github.com/planhat
- type: Pricing
  url: https://www.planhat.com/pricing
- type: TermsOfService
  url: https://www.planhat.com/legal/acceptable-use-policy
- type: PrivacyPolicy
  url: https://www.planhat.com/legal/cookie-policy
- type: Compliance
  url: https://trust.planhat.com/
- type: MCPServer
  url: mcp/planhat-mcp.yml
- type: WellKnown
  url: well-known/planhat-well-known.yml
- type: Authentication
  url: authentication/planhat-authentication.yml
- type: Conventions
  url: conventions/planhat-conventions.yml
- type: RateLimits
  url: rate-limits/planhat-rate-limits.yml
- type: ErrorCatalog
  url: errors/planhat-problem-types.yml
- type: DataModel
  url: data-model/planhat-data-model.yml
- type: Conformance
  url: conformance/planhat-conformance.yml
- type: Lifecycle
  url: lifecycle/planhat-lifecycle.yml
- type: ChangeLog
  url: changelog/planhat-changelog.yml
- type: Webhooks
  url: asyncapi/planhat-webhooks.yml
- type: Packages
  url: packages/planhat-packages.yml
- type: Sandbox
  url: sandbox/planhat-sandbox.yml
- type: LLMsTxt
  url: llms/planhat-llms.txt
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 17
  pass: local-v1

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