Planhat

Planhat is a Customer Platform that unifies customer success, product usage, revenue and post-sales operations for B2B SaaS companies. It centralizes companies, end users, licenses, conversations, NPS, health scores and time-series usage metrics, then drives playbooks, automations and revenue workflows on top of that data. Planhat exposes a REST API (api.planhat.com), a separate high-throughput analytics/tracking endpoint (analytics.planhat.com), bulk upsert, an OAuth authorization server, and a remote MCP server (api.planhat.com/v1/mcp) for AI agents. Backed by Creandum and added to the API Evangelist network; this profile was enriched from Planhat's public developer surface.

Planhat publishes 2 APIs on the APIs.io network. Tagged areas include Company, Saas, Customer Success, Customer Platform, and CRM.

The Planhat catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Planhat’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, changelog, pricing, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub
47.8/100 developing ▬ flat Agent 45/100 agent ready Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
2 APIs 1 MCP Servers
CompanySaasCustomer SuccessCustomer PlatformCRMCustomer DataAnalyticsRevenueMCP

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 47.8/100 · developing
Contract Quality 5.7 / 25
Developer Ergonomics 13.5 / 20
Commercial Clarity 9.5 / 20
Operational Transparency 9.9 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 45/100 · agent ready
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/planhat: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Planhat REST API

Planhat's REST API for reading and writing every core Customer Platform object — companies, end users, licenses, conversations, notes, tasks, opportunities, deals, sales, invoic...

Planhat Analytics API

High-throughput tracking endpoint for pushing user activities and product usage metrics into Planhat. Addressed by tenant UUID in the URL path (open / tenant-scoped), separate f...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

planhat-mcp.yml

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Planhat Rate Limits

5 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Planhat Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Planhat Authentication

http/oauth2 · 4 schemes

SECURITY

Planhat Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Planhat Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Sandbox
Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 WellKnown
WellKnown
 LLMsTxt
LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 DataModel
DataModel
 Conformance
Conformance
 Lifecycle
Lifecycle
 Webhooks
Webhooks

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Packages
Packages

Access & Security 4

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity
 Compliance
Compliance
 Authentication
Authentication

Operate 5

Status, limits, changes, and where to get help

Support
Support
 ChangeLog
ChangeLog
 StatusPage
StatusPage
 RateLimits
RateLimits
 ChangeLog
ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: planhat
name: Planhat
description: Planhat is a Customer Platform that unifies customer success, product usage, revenue and post-sales operations
  for B2B SaaS companies. It centralizes companies, end users, licenses, conversations, NPS, health scores and time-series
  usage metrics, then drives playbooks, automations and revenue workflows on top of that data. Planhat exposes a REST API
  (api.planhat.com), a separate high-throughput analytics/tracking endpoint (analytics.planhat.com), bulk upsert, an OAuth
  authorization server, and a remote MCP server (api.planhat.com/v1/mcp) for AI agents. Backed by Creandum and added to the
  API Evangelist network; this profile was enriched from Planhat's public developer surface.
url: https://raw.githubusercontent.com/api-evangelist/planhat/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- creandum
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-20'
image: https://www.planhat.com/
tags:
- Company
- Saas
- Customer Success
- Customer Platform
- CRM
- Customer Data
- Analytics
- Revenue
- MCP
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Planhat REST API
  description: Planhat's REST API for reading and writing every core Customer Platform object — companies, end users, licenses,
    conversations, notes, tasks, opportunities, deals, sales, invoices, assets, issues, tickets, projects, NPS, churn, metrics
    and custom models — plus bulk upsert. Bearer-token (Private App) authenticated; limit/offset pagination.
  humanURL: https://www.planhat.com/developers/api/introduction
  baseURL: https://api.planhat.com
  tags:
  - Customer Success
  - REST
  - Customer Platform
  properties:
  - type: Documentation
    url: https://www.planhat.com/developers/api/introduction
  - type: Authentication
    url: authentication/planhat-authentication.yml
  - type: Conventions
    url: conventions/planhat-conventions.yml
  - type: ErrorCatalog
    url: errors/planhat-problem-types.yml
  - type: DataModel
    url: data-model/planhat-data-model.yml
- name: Planhat Analytics API
  description: High-throughput tracking endpoint for pushing user activities and product usage metrics into Planhat. Addressed
    by tenant UUID in the URL path (open / tenant-scoped), separate from the main authenticated REST API.
  humanURL: https://www.planhat.com/developers/api/user-activities
  baseURL: https://analytics.planhat.com
  tags:
  - Analytics
  - Tracking
  - Metrics
common:
- type: TrustCenter
  url: security/planhat-trust-center.yml
- type: DomainSecurity
  url: security/planhat-domain-security.yml
- type: Website
  url: https://www.planhat.com/
- type: DeveloperPortal
  url: https://www.planhat.com/developers
- type: Documentation
  url: https://www.planhat.com/developers/api/introduction
- type: APIReference
  url: https://www.planhat.com/developers/api/introduction
- type: GettingStarted
  url: https://www.planhat.com/developers/api/introduction
- type: Support
  url: https://help.planhat.com/en/
- type: Blog
  url: https://www.planhat.com/blog
- type: ChangeLog
  url: https://www.planhat.com/changelog
- type: StatusPage
  url: https://status.planhat.com/
- type: GitHubOrganization
  url: https://github.com/planhat
- type: Pricing
  url: https://www.planhat.com/pricing
- type: TermsOfService
  url: https://www.planhat.com/legal/acceptable-use-policy
- type: PrivacyPolicy
  url: https://www.planhat.com/legal/cookie-policy
- type: Compliance
  url: https://trust.planhat.com/
- type: MCPServer
  url: mcp/planhat-mcp.yml
- type: WellKnown
  url: well-known/planhat-well-known.yml
- type: Authentication
  url: authentication/planhat-authentication.yml
- type: Conventions
  url: conventions/planhat-conventions.yml
- type: RateLimits
  url: rate-limits/planhat-rate-limits.yml
- type: ErrorCatalog
  url: errors/planhat-problem-types.yml
- type: DataModel
  url: data-model/planhat-data-model.yml
- type: Conformance
  url: conformance/planhat-conformance.yml
- type: Lifecycle
  url: lifecycle/planhat-lifecycle.yml
- type: ChangeLog
  url: changelog/planhat-changelog.yml
- type: Webhooks
  url: asyncapi/planhat-webhooks.yml
- type: Packages
  url: packages/planhat-packages.yml
- type: Sandbox
  url: sandbox/planhat-sandbox.yml
- type: LLMsTxt
  url: llms/planhat-llms.txt
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 17
  pass: local-v1