Catalyst website screenshot

Catalyst

Catalyst is a customer success platform for SaaS companies, giving customer success and revenue teams a single workspace to unify product usage, CRM, and support data, track customer health scores, automate playbooks, and drive retention and expansion. Catalyst merged with Totango to form a combined customer growth platform. This is an Accel-backed cloud-SaaS company profile in the API Evangelist network; Catalyst runs a customer-facing web application (app.catalyst.io) but does not currently publish a public developer API, OpenAPI, or SDKs.

Catalyst is profiled on the APIs.io network. Tagged areas include Company, Cloud SaaS, Customer Success, SaaS, and Customer Growth.

Catalyst’s developer surface includes support, engineering blog, and 12 more developer resources.

21.5/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyCloud SaaSCustomer SuccessSaaSCustomer GrowthRetentionRevenue

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 21.5/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 1.3 / 20
Commercial Clarity 10.0 / 20
Operational Transparency 3.4 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/catalyst: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Catalyst Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Catalyst Vulnerability Disclosure

contact published

SECURITY

Catalyst Trust Center

SOC 2, ISO 27001

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Access & Security 5

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: catalyst
name: Catalyst
description: Catalyst is a customer success platform for SaaS companies, giving customer success and revenue teams a single
  workspace to unify product usage, CRM, and support data, track customer health scores, automate playbooks, and drive retention
  and expansion. Catalyst merged with Totango to form a combined customer growth platform. This is an Accel-backed cloud-SaaS
  company profile in the API Evangelist network; Catalyst runs a customer-facing web application (app.catalyst.io) but does
  not currently publish a public developer API, OpenAPI, or SDKs.
url: https://raw.githubusercontent.com/api-evangelist/catalyst/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- accel
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.prod.website-files.com/61cb60ab7b41408bfa98cabf/63f627553debba6e57001d51_ctl-share.jpg
tags:
- Company
- Cloud SaaS
- Customer Success
- SaaS
- Customer Growth
- Retention
- Revenue
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/catalyst-trust-center.yml
- type: Compliance
  name: SOC 2, ISO 27001
  url: https://trust.catalyst.io/
- type: Website
  url: https://catalyst.io
- type: Login
  url: https://app.catalyst.io/
- type: Support
  url: https://help.catalyst.io/hc/en-us
- type: HelpCenter
  url: https://help.catalyst.io/hc/en-us
- type: Community
  url: https://community.catalyst.io/
- type: Blog
  url: https://catalyst.io/blog
- type: StatusPage
  url: https://status.catalyst.io/
- type: PrivacyPolicy
  url: https://catalyst.io/legal/privacy-policy
- type: TermsOfService
  name: Acceptable Use Policy
  url: https://catalyst.io/legal/acceptable-use-policy
- type: Security
  name: Responsible Disclosure Policy
  url: https://catalyst.io/legal/responsible-disclosure-policy
- type: VulnerabilityDisclosure
  url: security/catalyst-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/catalyst-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence