Catalyst

Catalyst is a customer success platform for SaaS companies, giving customer success and revenue teams a single workspace to unify product usage, CRM, and support data, track customer health scores, automate playbooks, and drive retention and expansion. Catalyst merged with Totango to form a combined customer growth platform. This is an Accel-backed cloud-SaaS company profile in the API Evangelist network; Catalyst runs a customer-facing web application (app.catalyst.io) but does not currently publish a public developer API, OpenAPI, or SDKs.

Catalyst is profiled on the APIs.io network. Tagged areas include Company, Cloud Saas, Customer Success, Software-as-a-Service, and Customer Growth.

Catalyst’s developer surface includes support, engineering blog, and 12 more developer resources.

🌐 Visit website 📡 Source on GitHub

18.5/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-15 · rubric v0.22.0

0 APIs

Company Cloud Saas Customer Success Software-as-a-ServiceCustomer GrowthRetention Revenue

Kin Score

Kin Score How this is scored →
scored 2026-09-15 · rubric v0.22.0

Composite quality — 18.5/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 1.4 / 20

Access Clarity 8.7 / 20

Operational Transparency 3.4 / 13

Contract Governance 0.0 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/catalyst: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Catalyst Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Catalyst Vulnerability Disclosure

contact published

SECURITY

Catalyst Trust Center

SOC 2, ISO 27001

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Login

Access & Security 5

Authentication, authorization, and security posture

TrustCenter

TrustCenter

Compliance

Compliance

Security

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 4

Status, limits, changes, and where to get help

Support

HelpCenter

Community

StatusPage

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: catalyst
name: Catalyst
description: Catalyst is a customer success platform for SaaS companies, giving customer success and revenue teams a single
  workspace to unify product usage, CRM, and support data, track customer health scores, automate playbooks, and drive retention
  and expansion. Catalyst merged with Totango to form a combined customer growth platform. This is an Accel-backed cloud-SaaS
  company profile in the API Evangelist network; Catalyst runs a customer-facing web application (app.catalyst.io) but does
  not currently publish a public developer API, OpenAPI, or SDKs.
url: https://raw.githubusercontent.com/api-evangelist/catalyst/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- accel
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.prod.website-files.com/61cb60ab7b41408bfa98cabf/63f627553debba6e57001d51_ctl-share.jpg
tags:
- Company
- Cloud Saas
- Customer Success
- Software-as-a-Service
- Customer Growth
- Retention
- Revenue
tags_raw:
- Company
- Cloud SaaS
- Customer Success
- SaaS
- Customer Growth
- Retention
- Revenue
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/catalyst-trust-center.yml
- type: Compliance
  name: SOC 2, ISO 27001
  url: https://trust.catalyst.io/
- type: Website
  url: https://catalyst.io
- type: Login
  url: https://app.catalyst.io/
- type: Support
  url: https://help.catalyst.io/hc/en-us
- type: HelpCenter
  url: https://help.catalyst.io/hc/en-us
- type: Community
  url: https://community.catalyst.io/
- type: Blog
  url: https://catalyst.io/blog
- type: StatusPage
  url: https://status.catalyst.io/
- type: PrivacyPolicy
  url: https://catalyst.io/legal/privacy-policy
- type: TermsOfService
  name: Acceptable Use Policy
  url: https://catalyst.io/legal/acceptable-use-policy
- type: Security
  name: Responsible Disclosure Policy
  url: https://catalyst.io/legal/responsible-disclosure-policy
- type: VulnerabilityDisclosure
  url: security/catalyst-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/catalyst-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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