Bettermode website screenshot

Bettermode

Bettermode is an all-in-one customer community platform (formerly Tribe) that lets organizations launch branded, no-code communities to turn engagement into measurable retention and growth. It combines discussion forums, Q&A, knowledge base, member directories, events, wishlists, changelogs, and roadmaps with analytics and out-of-the-box integrations (Salesforce, HubSpot, Intercom, Segment). For developers, Bettermode exposes a GraphQL API (US and EU regions), an Apps framework with signed webhooks, embedding and custom-script surfaces, first-party @tribeplatform SDKs/UI kits, and a CLI. More than 50,000 organizations use Bettermode. Backed by Bessemer Venture Partners and CRV.

Bettermode is listed with 1 API on the APIs.io network. Tagged areas include Community, Customer Community, Community Platform, Customer Engagement, and Customer Success.

The Bettermode catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Bettermode’s developer surface includes documentation, API reference, getting-started guide, authentication, CLI, engineering blog, support, and 24 more developer resources.

63.4/100 strong ▬ flat Agent 35/100 agent ready Front door AI 4/6 moderate Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →
AccessPaid
1 API 1 MCP Servers
CommunityCustomer CommunityCommunity PlatformCustomer EngagementCustomer SuccessGraphQLWebhookNo-CodeSoftware-as-a-ServiceDevelopers

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Show this score on your site. Kin Score badge preview for Bettermode It updates itself when the score changes. Paste this where you link to your API docs:
<a href="https://apis.io/providers/bettermode/"><img src="https://apis.io/badge/bettermode/card.svg" alt="Bettermode on APIs.io — Kin Score by API Evangelist"></a>
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Agent readiness — checks not met, largest first (exact, from this profile):
  • Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
  • A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
  • Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
  • Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
7 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/bettermode/apis.yml: open an issue on github.com/api-evangelist/bettermode to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

What adopting Bettermode moves on the Kin Score 4

Bettermode is an area vendor: providers adopt it to run part of their developer surface. This is the Kin Score checks its features can move for a provider that adopts it, what each one really earns, and what it earns nothing for.

communitycapability map5 features checked 2026-09-25 · rubric v0.22.0

Bettermode can carry four small pointer checks: support_channel (2 points), roadmap_present (2), change_log_present (6) and blog_present (1), because it ships roadmap, changelog and article spaces next to the forum, on a custom domain from the $149/month Starter plan. None arrives by itself. The provider must run each space and declare it, and a forum declared as Community earns half of support_channel because the pointer probe does not read that type. There is no registry key, so Bettermode customers cannot be detected or measured.

Developer Ergonomics2.0 of 42 pts
Operational Transparency8.0 of 38 pts
CheckEarnsThrough
Change log
Operational TransparencyPost dated entries for API changes in the changelog space and declare its URL as ChangeLog.
6.0 of 6 Changelog and product-update spaces
Public roadmap
Operational TransparencyKeep the roadmap space current and public, and declare its URL as RoadMap.
2.0 of 2 Roadmap visualization with idea voting
Support channeldiscounted
Developer ErgonomicsDeclare the community URL in apis.yml common[]. As Community it grades “unverified” (0.5) because probe-pointers.py does not probe Community; a help-center space declared as HelpCenter or Support is probed and earns 1.0 when live.
1.0 of 2 Discussion, Q&A and help-center spaces
Blog
Developer ErgonomicsPublish articles there and declare the space URL as Blog.
1.0 of 1 Articles space
Across 8977 providers that publish a contract, adopting Bettermode would move 8842. Median lift: composite +2.8 (90th percentile +3.7), agent readiness +0.0 (+0.0). Conditional rows excluded.

A model, not a score. Adopting this vendor changes a provider's Kin Score only when the provider publishes the resulting artifacts on its own surface; nothing here writes a score, and no sponsorship or partnership can. The rating is not for sale → · Full vendor facets artifact

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom) builds-on 34.9 - -
Intercom App Store (customer-support, chat and messaging integrations) builds-on 34.9 - -
Discourse Plugin Ecosystem builds-on 34.9 - -

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 3

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

tagged — the provider's own APIs.json carries the standard as a tag; implementation not verified
measured — observed by APIs.io (verified)
measured — observed by APIs.io (verified)

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Bettermode GraphQL API

Bettermode's public GraphQL API for reading and writing community data — spaces, posts, members, reactions, tags, and collections — plus app installation and signed webhooks. Si...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Bettermode MCP Server

Remote MCP server at mcp.bettermode.com over HTTP.

MCP SERVER

Bettermode API pricing

Prices published by Bettermode, read 2026-10-28 from bettermode.com/pricing.

PlanPrice
Starter $149/month
Includes: Up to 10,000 members, up to 5 collaborators, core apps, custom domain, API access (limited)
Starter (monthly billing) $199/month
Includes: $1,788/year or $2,388/year
Growth $1,500/month
Includes: Up to 25,000 members, up to 10 collaborators, Ask AI, API/Webhooks/Sandbox
Growth (monthly billing) $1,750/month
Includes: $18,000/year or $21,000/year
Premium Contact for pricing
Includes: 100,000+ members, 20+ collaborators, SAML, 99.9% Uptime SLA
Toggy add-on From $750 a month.
Includes: AI team that runs your community

Plan details, limits and sources →

Rate limits

All 8 limits →

Billed by: subscription · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Rate Limits 1

Documented rate limits and quota policies.

Bettermode Rate Limits

8 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Bettermode Authentication

http · 3 schemes

SECURITY

Bettermode Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Bettermode Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Build 4

SDKs, sample code, and the tooling you integrate with

Access & Security 4

Authentication, authorization, and security posture

Operate 3

Status, limits, changes, and where to get help

Commercial 4

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: bettermode
name: Bettermode
description: Bettermode is an all-in-one customer community platform (formerly Tribe) that lets organizations launch branded,
  no-code communities to turn engagement into measurable retention and growth. It combines discussion forums, Q&A, knowledge
  base, member directories, events, wishlists, changelogs, and roadmaps with analytics and out-of-the-box integrations (Salesforce,
  HubSpot, Intercom, Segment). For developers, Bettermode exposes a GraphQL API (US and EU regions), an Apps framework with
  signed webhooks, embedding and custom-script surfaces, first-party @tribeplatform SDKs/UI kits, and a CLI. More than 50,000
  organizations use Bettermode. Backed by Bessemer Venture Partners and CRV.
url: https://raw.githubusercontent.com/api-evangelist/bettermode/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
- crv
x-tier: enriched
x-tier-reason: pipeline-enriched
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
x-docs-platform: docusaurus
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-09-20
tags:
- Community
- Customer Community
- Community Platform
- Customer Engagement
- Customer Success
- GraphQL
- Webhook
- No-Code
- Software-as-a-Service
- Developers
tags_raw:
- Community
- Customer Community
- Community Platform
- Customer Engagement
- Customer Success
- GraphQL
- Webhooks
- No-Code
- SaaS
- Developer
image: https://bettermode.com/favicon.ico
apis:
- name: Bettermode GraphQL API
  description: Bettermode's public GraphQL API for reading and writing community data — spaces, posts, members, reactions,
    tags, and collections — plus app installation and signed webhooks. Single POST endpoint per region (US / EU), bearer App/Member
    access tokens, Relay-style cursor pagination, and per-plan request + query-complexity rate limits.
  humanURL: https://developers.bettermode.com/docs/guide/graphql/getting-started/
  baseURL: https://api.bettermode.com
  properties:
  - type: Documentation
    url: https://developers.bettermode.com/docs/guide/
  - type: APIReference
    url: https://developers.bettermode.com/docs/operations/schema/
  - type: Authentication
    url: authentication/bettermode-authentication.yml
  - type: RateLimits
    url: rate-limits/bettermode-rate-limits.yml
  - type: Webhooks
    url: asyncapi/bettermode-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/bettermode-plans-pricing.yml
- type: VendorFacets
  url: vendor-facets/bettermode-vendor-facets.yml
- type: DeveloperPortal
  url: https://developers.bettermode.com/docs/guide/
- type: Documentation
  url: https://developers.bettermode.com/docs/guide/
- type: APIReference
  url: https://developers.bettermode.com/docs/operations/schema/
- type: GettingStarted
  url: https://developers.bettermode.com/docs/guide/graphql/getting-started/
- type: Authentication
  url: authentication/bettermode-authentication.yml
- type: Conventions
  url: conventions/bettermode-conventions.yml
- type: RateLimits
  url: rate-limits/bettermode-rate-limits.yml
- type: Lifecycle
  url: lifecycle/bettermode-lifecycle.yml
- type: StatusPage
  url: https://status.bettermode.com/
- type: Webhooks
  url: asyncapi/bettermode-webhooks.yml
- type: Packages
  url: packages/bettermode-packages.yml
- type: SDKs
  url: packages/bettermode-packages.yml
- type: CLI
  url: cli/bettermode-cli.yml
- type: Components
  url: components/bettermode-components.yml
- type: DataModel
  url: data-model/bettermode-data-model.yml
- type: LLMsTxt
  url: llms/bettermode-llms.txt
- type: Conformance
  url: conformance/bettermode-conformance.yml
- type: Compliance
  url: https://bettermode.com/security
- type: TrustCenter
  url: security/bettermode-trust-center.yml
- type: DomainSecurity
  url: security/bettermode-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/tribeplatform
- type: Blog
  url: https://bettermode.com/blog
- type: Support
  url: https://bettermode.com/hub/knowledge-base
- type: Pricing
  url: https://bettermode.com/pricing
- type: SignUp
  url: https://bettermode.com/account/signup
- type: Login
  url: https://bettermode.com/account/login
- type: TermsOfService
  url: https://bettermode.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://bettermode.com/legal/privacy-policy
- type: Website
  url: https://bettermode.com/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Bettermode API — frequently asked questions

Does Bettermode have an API?

Yes. APIs.io lists 1 API from Bettermode, including Bettermode GraphQL API.

How do I authenticate with the Bettermode API?

Bettermode uses bearer-token authentication (http · 3 schemes). The details are profiled on APIs.io as Bettermode Authentication.

How much does the Bettermode API cost?

Bettermode publishes its prices; its Starter plan is $149/month as of 2026-10-28. APIs.io lists 6 pricing plans for Bettermode, with each plan's price, limits and inclusions under Pricing on this page.

Does Bettermode have an MCP server?

Yes. APIs.io lists 1 MCP server for Bettermode: Remote MCP server at mcp.bettermode.com over HTTP.

Is the Bettermode API ready for AI agents?

Bettermode has a Kin Score of 63.4 out of 100 (strong) and an Agent Readiness score of 34.5 (agent-ready), scored by API Evangelist on 2026-11-06.

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