Bettermode website screenshot

Bettermode

Bettermode is an all-in-one customer community platform (formerly Tribe) that lets organizations launch branded, no-code communities to turn engagement into measurable retention and growth. It combines discussion forums, Q&A, knowledge base, member directories, events, wishlists, changelogs, and roadmaps with analytics and out-of-the-box integrations (Salesforce, HubSpot, Intercom, Segment). For developers, Bettermode exposes a GraphQL API (US and EU regions), an Apps framework with signed webhooks, embedding and custom-script surfaces, first-party @tribeplatform SDKs/UI kits, and a CLI. More than 50,000 organizations use Bettermode. Backed by Bessemer Venture Partners and CRV.

Bettermode publishes 1 API on the APIs.io network. Tagged areas include Community, Customer Community, Community Platform, Customer Engagement, and Customer Success.

The Bettermode catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Bettermode’s developer surface includes documentation, API reference, getting-started guide, authentication, CLI, engineering blog, support, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub
55.4/100 strong ▬ flat Agent 35/100 agent ready Front door AI 4/6 moderate saas Full breakdown ↓
scored 2026-09-25 · rubric v0.23.0
1 APIs
CommunityCustomer CommunityCommunity PlatformCustomer EngagementCustomer SuccessGraphQLWebhookNo-CodeSoftware-as-a-ServiceDevelopers

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-25 · rubric v0.23.0
Composite quality — 55.4/100 · strong
Contract Quality 8.3 / 21
Developer Ergonomics 12.1 / 17
Access Clarity 10.3 / 17
Operational Transparency 6.4 / 11
Contract Governance 1.9 / 10
Discoverability 6.4 / 9
Regulatory Posture 4.4 / 15
Agent readiness — 35/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 5 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/bettermode: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

What adopting Bettermode moves on the Kin Score 4

Bettermode is an area vendor: providers adopt it to run part of their developer surface. This is the Kin Score checks its features can move for a provider that adopts it, what each one really earns, and what it earns nothing for.

communitycapability map5 features checked 2026-09-25 · rubric v0.22.0

Bettermode can carry four small pointer checks: support_channel (2 points), roadmap_present (2), change_log_present (6) and blog_present (1), because it ships roadmap, changelog and article spaces next to the forum, on a custom domain from the $149/month Starter plan. None arrives by itself. The provider must run each space and declare it, and a forum declared as Community earns half of support_channel because the pointer probe does not read that type. There is no registry key, so Bettermode customers cannot be detected or measured.

Developer Ergonomics2.0 of 42 pts
Operational Transparency8.0 of 38 pts
CheckEarnsThrough
Change log
Operational TransparencyPost dated entries for API changes in the changelog space and declare its URL as ChangeLog.		 6.0 of 6 Changelog and product-update spaces
Public roadmap
Operational TransparencyKeep the roadmap space current and public, and declare its URL as RoadMap.		 2.0 of 2 Roadmap visualization with idea voting
Support channeldiscounted
Developer ErgonomicsDeclare the community URL in apis.yml common[]. As Community it grades “unverified” (0.5) because probe-pointers.py does not probe Community; a help-center space declared as HelpCenter or Support is probed and earns 1.0 when live.		 1.0 of 2 Discussion, Q&A and help-center spaces
Blog
Developer ErgonomicsPublish articles there and declare the space URL as Blog.		 1.0 of 1 Articles space
Across 8977 providers that publish a contract, adopting Bettermode would move 8842. Median lift: composite +2.8 (90th percentile +3.7), agent readiness +0.0 (+0.0). Conditional rows excluded.

A model, not a score. Adopting this vendor changes a provider's Kin Score only when the provider publishes the resulting artifacts on its own surface; nothing here writes a score, and no sponsorship or partnership can. The rating is not for sale → · Full vendor facets artifact

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Bettermode GraphQL API

Bettermode's public GraphQL API for reading and writing community data — spaces, posts, members, reactions, tags, and collections — plus app installation and signed webhooks. Si...

Rate Limits 1

Documented rate limits and quota policies.

Bettermode Rate Limits

8 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Bettermode Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Bettermode Authentication

http · 3 schemes

SECURITY

Bettermode Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Bettermode Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Login
Login

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt
LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 Lifecycle
Lifecycle
 Webhooks
Webhooks
 Components
Components
 DataModel
DataModel
 Conformance
Conformance

Build 4

SDKs, sample code, and the tooling you integrate with

Packages
Packages
 SDKs
SDKs
 CLI
CLI
 GitHubOrganization
GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

RateLimits
RateLimits
 StatusPage
StatusPage
 Support
Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Blog
Blog
 Website
Website

Other 1

Properties that don't map to a standard resource type

VendorFacets
VendorFacets

Source (apis.yml)

apis.yml Raw ↑ 
aid: bettermode
name: Bettermode
description: Bettermode is an all-in-one customer community platform (formerly Tribe) that lets organizations launch branded,
  no-code communities to turn engagement into measurable retention and growth. It combines discussion forums, Q&A, knowledge
  base, member directories, events, wishlists, changelogs, and roadmaps with analytics and out-of-the-box integrations (Salesforce,
  HubSpot, Intercom, Segment). For developers, Bettermode exposes a GraphQL API (US and EU regions), an Apps framework with
  signed webhooks, embedding and custom-script surfaces, first-party @tribeplatform SDKs/UI kits, and a CLI. More than 50,000
  organizations use Bettermode. Backed by Bessemer Venture Partners and CRV.
url: https://raw.githubusercontent.com/api-evangelist/bettermode/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
- crv
x-tier: enriched
x-tier-reason: pipeline-enriched
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
x-docs-platform: docusaurus
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-09-20
tags:
- Community
- Customer Community
- Community Platform
- Customer Engagement
- Customer Success
- GraphQL
- Webhook
- No-Code
- Software-as-a-Service
- Developers
tags_raw:
- Community
- Customer Community
- Community Platform
- Customer Engagement
- Customer Success
- GraphQL
- Webhooks
- No-Code
- SaaS
- Developer
image: https://bettermode.com/favicon.ico
apis:
- name: Bettermode GraphQL API
  description: Bettermode's public GraphQL API for reading and writing community data — spaces, posts, members, reactions,
    tags, and collections — plus app installation and signed webhooks. Single POST endpoint per region (US / EU), bearer App/Member
    access tokens, Relay-style cursor pagination, and per-plan request + query-complexity rate limits.
  humanURL: https://developers.bettermode.com/docs/guide/graphql/getting-started/
  baseURL: https://api.bettermode.com
  properties:
  - type: Documentation
    url: https://developers.bettermode.com/docs/guide/
  - type: APIReference
    url: https://developers.bettermode.com/docs/operations/schema/
  - type: Authentication
    url: authentication/bettermode-authentication.yml
  - type: RateLimits
    url: rate-limits/bettermode-rate-limits.yml
  - type: Webhooks
    url: asyncapi/bettermode-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: VendorFacets
  url: vendor-facets/bettermode-vendor-facets.yml
- type: DeveloperPortal
  url: https://developers.bettermode.com/docs/guide/
- type: Documentation
  url: https://developers.bettermode.com/docs/guide/
- type: APIReference
  url: https://developers.bettermode.com/docs/operations/schema/
- type: GettingStarted
  url: https://developers.bettermode.com/docs/guide/graphql/getting-started/
- type: Authentication
  url: authentication/bettermode-authentication.yml
- type: Conventions
  url: conventions/bettermode-conventions.yml
- type: RateLimits
  url: rate-limits/bettermode-rate-limits.yml
- type: Lifecycle
  url: lifecycle/bettermode-lifecycle.yml
- type: StatusPage
  url: https://status.bettermode.com/
- type: Webhooks
  url: asyncapi/bettermode-webhooks.yml
- type: Packages
  url: packages/bettermode-packages.yml
- type: SDKs
  url: packages/bettermode-packages.yml
- type: CLI
  url: cli/bettermode-cli.yml
- type: Components
  url: components/bettermode-components.yml
- type: DataModel
  url: data-model/bettermode-data-model.yml
- type: LLMsTxt
  url: llms/bettermode-llms.txt
- type: Conformance
  url: conformance/bettermode-conformance.yml
- type: Compliance
  url: https://bettermode.com/security
- type: TrustCenter
  url: security/bettermode-trust-center.yml
- type: DomainSecurity
  url: security/bettermode-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/tribeplatform
- type: Blog
  url: https://bettermode.com/blog
- type: Support
  url: https://bettermode.com/hub/knowledge-base
- type: Pricing
  url: https://bettermode.com/pricing
- type: SignUp
  url: https://bettermode.com/account/signup
- type: Login
  url: https://bettermode.com/account/login
- type: TermsOfService
  url: https://bettermode.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://bettermode.com/legal/privacy-policy
- type: Website
  url: https://bettermode.com/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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