Agency website screenshot

Agency

Agency (agency.inc) builds Kai, an autonomous AI co-worker for customer success — an AI agent that works a company's entire book of B2B SaaS accounts, monitoring product usage, surfacing churn and expansion signals early, and running personalized onboarding, adoption, and renewal outreach so revenue and customer-success teams have command over their book. Agency raised a $20M Series A led by Menlo Ventures with participation from Sequoia Capital, Felicis, Snowflake Ventures, and Databricks Ventures. It is a demo-led enterprise product and does not currently publish a public API or developer program; this profile captures its identity and security posture.

Agency is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, AI Agents, Customer Success, and Software-as-a-Service.

Agency’s developer surface includes engineering blog and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub
14.6/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0
0 APIs
CompanyArtificial IntelligenceAI AgentsCustomer SuccessSoftware-as-a-ServiceRevenue Operations

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0
Composite quality — 14.6/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 0.5 / 20
Access Clarity 7.4 / 20
Operational Transparency 1.7 / 13
Contract Governance 0.0 / 12
Discoverability 5.0 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/agency: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Agency Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agency Vulnerability Disclosure

Bugcrowd

SECURITY

Agency Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 5

Authentication, authorization, and security posture

Security
Security
 Compliance
Compliance
 TrustCenter
TrustCenter
 VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy
 TermsOfService
TermsOfService

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: agency
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/agency.png
name: Agency
description: Agency (agency.inc) builds Kai, an autonomous AI co-worker for customer success — an AI agent that works a company's
  entire book of B2B SaaS accounts, monitoring product usage, surfacing churn and expansion signals early, and running personalized
  onboarding, adoption, and renewal outreach so revenue and customer-success teams have command over their book. Agency raised
  a $20M Series A led by Menlo Ventures with participation from Sequoia Capital, Felicis, Snowflake Ventures, and Databricks
  Ventures. It is a demo-led enterprise product and does not currently publish a public API or developer program; this profile
  captures its identity and security posture.
url: https://raw.githubusercontent.com/api-evangelist/agency/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- felicis
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-17'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer Success
- Software-as-a-Service
- Revenue Operations
tags_raw:
- Company
- Artificial Intelligence
- AI Agents
- Customer Success
- SaaS
- Revenue Operations
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://agency.inc
- type: Blog
  url: https://www.agency.inc/blog
- type: PrivacyPolicy
  url: https://www.agency.inc/privacy
- type: TermsOfService
  url: https://www.agency.inc/terms-of-service
- type: GitHubOrganization
  url: https://github.com/agency-inc
- type: Security
  url: https://www.agency.inc/security
- type: Compliance
  url: https://www.agency.inc/security
- type: TrustCenter
  url: security/agency-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/agency-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/agency-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence