Agency website screenshot

Agency

Agency (agency.inc) builds Kai, an autonomous AI co-worker for customer success — an AI agent that works a company's entire book of B2B SaaS accounts, monitoring product usage, surfacing churn and expansion signals early, and running personalized onboarding, adoption, and renewal outreach so revenue and customer-success teams have command over their book. Agency raised a $20M Series A led by Menlo Ventures with participation from Sequoia Capital, Felicis, Snowflake Ventures, and Databricks Ventures. It is a demo-led enterprise product and does not currently publish a public API or developer program; this profile captures its identity and security posture.

Agency is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, AI Agents, Customer Success, and SaaS.

Agency’s developer surface includes engineering blog and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub
16.6/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyArtificial IntelligenceAI AgentsCustomer SuccessSaaSRevenue Operations

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 16.6/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 0.4 / 20
Commercial Clarity 7.4 / 20
Operational Transparency 2.1 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/agency: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Agency Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agency Vulnerability Disclosure

Bugcrowd

SECURITY

Agency Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 5

Authentication, authorization, and security posture

Security
Security
 Compliance
Compliance
 TrustCenter
TrustCenter
 VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy
 TermsOfService
TermsOfService

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: agency
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/agency.png
name: Agency
description: Agency (agency.inc) builds Kai, an autonomous AI co-worker for customer success — an AI agent that works a company's
  entire book of B2B SaaS accounts, monitoring product usage, surfacing churn and expansion signals early, and running personalized
  onboarding, adoption, and renewal outreach so revenue and customer-success teams have command over their book. Agency raised
  a $20M Series A led by Menlo Ventures with participation from Sequoia Capital, Felicis, Snowflake Ventures, and Databricks
  Ventures. It is a demo-led enterprise product and does not currently publish a public API or developer program; this profile
  captures its identity and security posture.
url: https://raw.githubusercontent.com/api-evangelist/agency/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- felicis
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-17'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer Success
- SaaS
- Revenue Operations
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://agency.inc
- type: Blog
  url: https://www.agency.inc/blog
- type: PrivacyPolicy
  url: https://www.agency.inc/privacy
- type: TermsOfService
  url: https://www.agency.inc/terms-of-service
- type: GitHubOrganization
  url: https://github.com/agency-inc
- type: Security
  url: https://www.agency.inc/security
- type: Compliance
  url: https://www.agency.inc/security
- type: TrustCenter
  url: security/agency-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/agency-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/agency-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence