Wootric

Wootric (now part of InMoment) is a customer experience platform with a REST API for managing NPS, CSAT, and CES surveys, accessing feedback responses, and managing customer experience programs. The API supports end user management, survey distribution via email and SMS, response retrieval with promoter/passive/detractor filtering, metric summaries, and multi-region deployments across US, EU, and AU environments.

Wootric publishes 8 API contracts indexed on the APIs.io network, including Declines API, Email Surveys API, End Users API, and 5 more. Tagged areas include Customer Experience, NPS, CSAT, CES, and Customer Effort Score.

The Wootric catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Wootric’s developer surface includes authentication, documentation, engineering blog, pricing, and 11 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

32.4/100 thin ▬ flat Agent 21/100 agent aware Front door AI 3/6 light Heartbeat 5/100 dormant saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessPaid

1 published contract

Customer Experience NPS CSAT CESCustomer Effort ScoreSurveys Feedback Voice of the Customer

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management

BC-430

DeclinesEmail SurveysMetricsResponsesSurvey Templates

GET /v1/end_users/{end_user_id}/responses GET /v1/end_users/{end_user_id}/responses/promoters POST /v1/email_survey GET /v1/nps_summary

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 32.4/100 · thin

Contract Quality 10.7 / 19

Developer Ergonomics 3.6 / 15

Access Clarity 2.2 / 15

Operational Transparency 0.9 / 10

Contract Governance 0.9 / 9

Discoverability 5.0 / 8

Regulatory Posture 1.6 / 15

Create-or-Update Ergonomics 2.8 / 10

Agent readiness — 21/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 14.9 — up to +17.0 composite points Ask about this →
Developer Ergonomics scores 23.8 — up to +15.2 composite points Ask about this →
Operational Transparency scores 9.5 — up to +11.8 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Not sure how this applies to your stack? Ask about any one item. Kin Lane reads every question, looks at your profile and your situation, and replies with what a fix would take — scoped to that one area, priced up front, yours whether you ship it or not. Ask a question →

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/wootric/apis.yml: open an issue on github.com/api-evangelist/wootric to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	34.0	-	-
Surveys, Market Research and Experience Management	builds-on	34.0	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

Wootric Declines API

Manage survey decline records

Wootric Email Surveys API

Send email surveys and retrieve email statistics

Wootric End Users API

Manage end user profiles and metadata

Wootric Metrics API

Retrieve NPS summary metrics

Wootric Responses API

Manage NPS/CSAT/CES survey responses

Wootric Segments API

Access segment definitions

Wootric Settings API

Manage end user survey settings

Wootric Survey Templates API

Access survey template configurations

Scroll for all 8

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Wootric Declines API

OPEN COLLECTION

Wootric Declines Email Surveys API

OPEN COLLECTION

Wootric Declines End Users API

OPEN COLLECTION

Wootric Declines Metrics API

OPEN COLLECTION

Wootric Declines Responses API

OPEN COLLECTION

Wootric Declines Segments API

OPEN COLLECTION

Wootric Declines Settings API

OPEN COLLECTION

Wootric Declines Survey Templates API

OPEN COLLECTION

Scroll for all 8

Wootric API pricing

Not yet checked against Wootric's own pricing page. Compiled by API Evangelist; confirm before you rely on a figure.

Plan	Price
Professional	—
Growth	—
Voice of the Customer	—

Plan details, limits and sources →

Pricing Plans 1

Published pricing tiers and plan structures.

Wootric Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Wootric Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Wootric Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Wootric Context

14 classes · 24 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.

Wootric — jsonschema rules

5 rules · 4 warn-severity 1 info-severity

SPECTRAL

JSON Schema 3

Standalone JSON Schema definitions for this provider's data models.

EndUser

9 properties

JSON SCHEMA

NpsSummary

7 properties

JSON SCHEMA

SurveyResponse

10 properties

JSON SCHEMA

Examples 4

Example request and response payloads for these APIs.

Create End User

4 fields

EXAMPLE

Create Survey Response

4 fields

EXAMPLE

Get Nps Summary

4 fields

EXAMPLE

Send Email Survey

4 fields

EXAMPLE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Wootric Authentication

http · 1 scheme

SECURITY

Wootric Domain Security

TLSv1.3 · DNSSEC

SECURITY

Agentic Access (API Evangelist recommendations) 1

Recommended x-agentic-access execution contracts for AI agents.

Wootric Agentic Access

32 operations · 13 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrg

GitHubOrg

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: wootric
name: Wootric
description: Wootric (now part of InMoment) is a customer experience platform with a REST API for managing NPS, CSAT, and
  CES surveys, accessing feedback responses, and managing customer experience programs. The API supports end user management,
  survey distribution via email and SMS, response retrieval with promoter/passive/detractor filtering, metric summaries, and
  multi-region deployments across US, EU, and AU environments.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-13'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/wootric.png
url: https://raw.githubusercontent.com/api-evangelist/wootric/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.23'
type: Index
tags:
- Customer Experience
- NPS
- CSAT
- CES
- Customer Effort Score
- Surveys
- Feedback
- Voice of the Customer
tags_raw:
- Customer Experience
- NPS
- CSAT
- CES
- Net Promoter Score
- Customer Satisfaction
- Customer Effort Score
- Surveys
- Feedback
- Voice of the Customer
apis:
- aid: wootric:wootric-declines-api
  name: Wootric Declines API
  description: Manage survey decline records
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Declines
  properties:
  - type: OpenAPI
    url: openapi/wootric-declines-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-email-surveys-api
  name: Wootric Email Surveys API
  description: Send email surveys and retrieve email statistics
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Email Surveys
  properties:
  - type: OpenAPI
    url: openapi/wootric-email-surveys-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-end-users-api
  name: Wootric End Users API
  description: Manage end user profiles and metadata
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - End Users
  properties:
  - type: OpenAPI
    url: openapi/wootric-end-users-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-metrics-api
  name: Wootric Metrics API
  description: Retrieve NPS summary metrics
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Metrics
  properties:
  - type: OpenAPI
    url: openapi/wootric-metrics-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-responses-api
  name: Wootric Responses API
  description: Manage NPS/CSAT/CES survey responses
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Responses
  properties:
  - type: OpenAPI
    url: openapi/wootric-responses-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-segments-api
  name: Wootric Segments API
  description: Access segment definitions
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Segments
  properties:
  - type: OpenAPI
    url: openapi/wootric-segments-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-settings-api
  name: Wootric Settings API
  description: Manage end user survey settings
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Settings
  properties:
  - type: OpenAPI
    url: openapi/wootric-settings-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-survey-templates-api
  name: Wootric Survey Templates API
  description: Access survey template configurations
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Survey Templates
  properties:
  - type: OpenAPI
    url: openapi/wootric-survey-templates-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
common:
- type: CapabilityMap
  url: capabilities/wootric-capability-edges.yml
  name: Wootric Business Capability Map
- type: AgenticAccess
  url: agentic-access/wootric-agentic-access.yml
- type: DomainSecurity
  url: security/wootric-domain-security.yml
- type: Authentication
  url: authentication/wootric-authentication.yml
- type: Website
  url: https://wootric.com/
- type: Documentation
  url: https://docs.wootric.com/api/
- type: GitHubOrg
  url: https://github.com/Wootric
- type: LinkedIn
  url: https://www.linkedin.com/company/wootric
- type: Blog
  url: https://www.wootric.com/blog
- type: Pricing
  url: https://wootric.com/pricing/
- type: StatusPage
  url: https://github.com/Wootric/status_pages
- type: X
  url: https://twitter.com/wootric
- type: Plans
  url: plans/wootric-plans-pricing.yml
- type: RateLimits
  url: rate-limits/wootric-rate-limits.yml
- type: FinOps
  url: finops/wootric-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Wootric API — frequently asked questions

Does Wootric have an API?

Yes. APIs.io lists 8 APIs from Wootric, including Wootric Declines API, Wootric Email Surveys API and Wootric End Users API, and 5 more.

Is there an OpenAPI specification for the Wootric API?

Yes. APIs.io indexes 8 OpenAPI specifications for Wootric, each linked for download from this page.

How do I authenticate with the Wootric API?

Wootric uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Wootric Authentication.

How much does the Wootric API cost?

APIs.io lists 3 pricing plans for Wootric, with each plan's price, limits and inclusions under Pricing on this page.

Is the Wootric API ready for AI agents?

Wootric has a Kin Score of 32.4 out of 100 (thin) and an Agent Readiness score of 20.7 (agent-aware), scored by API Evangelist on 2026-11-13.

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