Wootric

Wootric (now part of InMoment) is a customer experience platform with a REST API for managing NPS, CSAT, and CES surveys, accessing feedback responses, and managing customer experience programs. The API supports end user management, survey distribution via email and SMS, response retrieval with promoter/passive/detractor filtering, metric summaries, and multi-region deployments across US, EU, and AU environments.

Wootric publishes 8 APIs on the APIs.io network, including Declines API, Email Surveys API, End Users API, and 5 more. Tagged areas include Customer Experience, NPS, CSAT, CES, and Net Promoter Score.

The Wootric catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Wootric’s developer surface includes authentication, documentation, engineering blog, pricing, and 10 more developer resources.

🌐 Visit website 📡 Source on GitHub

51.1/100 developing ▬ flat Agent 31/100 agent aware Full breakdown ↓
scored 2026-08-05 · rubric v0.9.1

AccessPaidSelf serve

8 APIs

Customer ExperienceNPSCSATCESNet Promoter ScoreCustomer SatisfactionCustomer Effort ScoreSurveysFeedbackVoice of the Customer

Kin Score

Kin Score How this is scored →
scored 2026-08-05 · rubric v0.9.1

Composite quality — 51.1/100 · developing

Contract Quality 16.9 / 25

Developer Ergonomics 4.3 / 20

Commercial Clarity 10.0 / 20

Operational Transparency 5.5 / 13

Governance 7.0 / 12

Discoverability 7.4 / 10

Agent readiness — 31/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/wootric: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

Rate Limits 1

Documented rate limits and quota policies.

Wootric Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

JSON Schema 3

Standalone JSON Schema definitions for this provider's data models.

Examples 4

Example request and response payloads for these APIs.

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrg

GitHubOrg

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

aid: wootric
name: Wootric
description: Wootric (now part of InMoment) is a customer experience platform with a REST API for managing NPS, CSAT, and
  CES surveys, accessing feedback responses, and managing customer experience programs. The API supports end user management,
  survey distribution via email and SMS, response retrieval with promoter/passive/detractor filtering, metric summaries, and
  multi-region deployments across US, EU, and AU environments.
accessModel:
  pricing: paid
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Paid · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/wootric.png
url: https://raw.githubusercontent.com/api-evangelist/wootric/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
type: Index
tags:
- Customer Experience
- NPS
- CSAT
- CES
- Net Promoter Score
- Customer Satisfaction
- Customer Effort Score
- Surveys
- Feedback
- Voice of the Customer
apis:
- aid: wootric:wootric-declines-api
  name: Wootric Declines API
  description: Manage survey decline records
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Declines
  properties:
  - type: OpenAPI
    url: openapi/wootric-declines-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-email-surveys-api
  name: Wootric Email Surveys API
  description: Send email surveys and retrieve email statistics
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Email Surveys
  properties:
  - type: OpenAPI
    url: openapi/wootric-email-surveys-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-end-users-api
  name: Wootric End Users API
  description: Manage end user profiles and metadata
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - End Users
  properties:
  - type: OpenAPI
    url: openapi/wootric-end-users-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-metrics-api
  name: Wootric Metrics API
  description: Retrieve NPS summary metrics
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Metrics
  properties:
  - type: OpenAPI
    url: openapi/wootric-metrics-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-responses-api
  name: Wootric Responses API
  description: Manage NPS/CSAT/CES survey responses
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Responses
  properties:
  - type: OpenAPI
    url: openapi/wootric-responses-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-segments-api
  name: Wootric Segments API
  description: Access segment definitions
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Segments
  properties:
  - type: OpenAPI
    url: openapi/wootric-segments-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-settings-api
  name: Wootric Settings API
  description: Manage end user survey settings
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Settings
  properties:
  - type: OpenAPI
    url: openapi/wootric-settings-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
- aid: wootric:wootric-survey-templates-api
  name: Wootric Survey Templates API
  description: Access survey template configurations
  humanURL: https://docs.wootric.com/api/
  baseURL: https://api.wootric.com
  tags:
  - Survey Templates
  properties:
  - type: OpenAPI
    url: openapi/wootric-survey-templates-api-openapi.yml
  - type: Documentation
    url: https://docs.wootric.com/api/
common:
- type: AgenticAccess
  url: agentic-access/wootric-agentic-access.yml
- type: DomainSecurity
  url: security/wootric-domain-security.yml
- type: Authentication
  url: authentication/wootric-authentication.yml
- type: Website
  url: https://wootric.com/
- type: Documentation
  url: https://docs.wootric.com/api/
- type: GitHubOrg
  url: https://github.com/Wootric
- type: LinkedIn
  url: https://www.linkedin.com/company/wootric
- type: Blog
  url: https://www.wootric.com/blog
- type: Pricing
  url: https://wootric.com/pricing/
- type: StatusPage
  url: https://github.com/Wootric/status_pages
- type: X
  url: https://twitter.com/wootric
- type: Plans
  url: plans/wootric-plans-pricing.yml
- type: RateLimits
  url: rate-limits/wootric-rate-limits.yml
- type: FinOps
  url: finops/wootric-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com