Wootric · Example Payload

Get Nps Summary

Example request and response for retrieving NPS summary metrics for a date range

Customer ExperienceNPSCSATCESNet Promoter ScoreCustomer SatisfactionCustomer Effort ScoreSurveysFeedbackVoice of the Customer

Get Nps Summary is an example object payload from Wootric, with 4 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

titledescriptionrequestresponse

Example Payload

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{
  "title": "Get NPS Summary",
  "description": "Example request and response for retrieving NPS summary metrics for a date range",
  "request": {
    "method": "GET",
    "path": "/v1/nps_summary?date[start]=2024-01-01&date[end]=2024-03-31",
    "headers": {
      "Authorization": "Bearer {access_token}"
    }
  },
  "response": {
    "status": 200,
    "body": {
      "nps": 42,
      "responses": 1250,
      "detractors": 175,
      "passives": 300,
      "promoters": 775,
      "response_rate": 31.5,
      "email_response_rate": 28.2
    }
  }
}