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OpenAPI Specification
openapi: 3.2.0
info:
title: Wootric Declines Metrics API
description: 'REST API for managing end users, survey responses, declines, settings, metrics, segments, and email survey distribution across NPS, CSAT, and CES programs. Wootric (now part of InMoment) supports multi-region deployments across US, EU, and AU environments.
'
version: 1.0.0
contact:
name: Wootric API Documentation
url: https://docs.wootric.com/api/
servers:
- url: https://api.wootric.com
description: US production endpoint
- url: https://api.eu.wootric.com
description: EU production endpoint
- url: https://api.au.wootric.com
description: AU production endpoint
security:
- BearerAuth: []
tags:
- name: Metrics
description: Retrieve NPS summary metrics
paths:
/v1/nps_summary:
get:
operationId: getNpsSummary
summary: Get NPS summary metrics
tags:
- Metrics
parameters:
- name: date[start]
in: query
description: Start date for the summary period (YYYY-MM-DD)
schema:
type: string
format: date
- name: date[end]
in: query
description: End date for the summary period (YYYY-MM-DD)
schema:
type: string
format: date
responses:
'200':
description: NPS summary metrics
content:
application/json:
schema:
$ref: '#/components/schemas/NpsSummary'
'401':
$ref: '#/components/responses/Unauthorized'
components:
responses:
Unauthorized:
description: Unauthorized - invalid or missing token
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
schemas:
Error:
type: object
properties:
error:
type: string
description: Error message
status:
type: integer
description: HTTP status code
NpsSummary:
type: object
properties:
nps:
type: number
description: Net Promoter Score
responses:
type: integer
description: Total number of responses
detractors:
type: integer
description: Count of detractor responses (scores 0-6)
passives:
type: integer
description: Count of passive responses (scores 7-8)
promoters:
type: integer
description: Count of promoter responses (scores 9-10)
response_rate:
type: number
description: Overall response rate percentage
email_response_rate:
type: number
description: Email-specific response rate percentage
securitySchemes:
BearerAuth:
type: http
scheme: bearer
description: 'OAuth 2.0 Bearer token. Obtain via password, client_credentials, or refresh_token grant. Tokens expire after 2 hours.
'