Wootric · Example Payload

Create Survey Response

Example request body for recording an NPS survey response for an end user

Customer ExperienceNPSCSATCESNet Promoter ScoreCustomer SatisfactionCustomer Effort ScoreSurveysFeedbackVoice of the Customer

Create Survey Response is an example object payload from Wootric, with 4 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

titledescriptionrequestresponse

Example Payload

{
  "title": "Create Survey Response",
  "description": "Example request body for recording an NPS survey response for an end user",
  "request": {
    "method": "POST",
    "path": "/v1/end_users/987654/responses",
    "headers": {
      "Authorization": "Bearer {access_token}",
      "Content-Type": "application/json"
    },
    "body": {
      "score": 9,
      "text": "Love the product! The new dashboard feature saved us hours each week.",
      "origin_url": "https://app.example.com/dashboard",
      "ip_address": "203.0.113.42",
      "end_user": {
        "properties": {
          "last_feature_used": "dashboard",
          "session_count": 47
        }
      }
    }
  },
  "response": {
    "status": 200,
    "body": {
      "id": 1122334,
      "score": 9,
      "text": "Love the product! The new dashboard feature saved us hours each week.",
      "origin_url": "https://app.example.com/dashboard",
      "ip_address": "203.0.113.42",
      "completed": true,
      "excluded_from_calculations": false,
      "created_at": 1718236800,
      "updated_at": 1718236800,
      "end_user": {
        "id": 987654,
        "email": "jane.doe@example.com",
        "external_id": "usr_12345"
      }
    }
  }
}