Wootric · Example Payload

Send Email Survey

Example request body for sending an NPS email survey to a list of recipients

Customer ExperienceNPSCSATCESNet Promoter ScoreCustomer SatisfactionCustomer Effort ScoreSurveysFeedbackVoice of the Customer

Send Email Survey is an example object payload from Wootric, with 4 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

titledescriptionrequestresponse

Example Payload

{
  "title": "Send Email Survey",
  "description": "Example request body for sending an NPS email survey to a list of recipients",
  "request": {
    "method": "POST",
    "path": "/v1/email_survey",
    "headers": {
      "Authorization": "Bearer {access_token}",
      "Content-Type": "application/json"
    },
    "body": {
      "emails": [
        "customer1@example.com",
        "customer2@example.com",
        "customer3@example.com"
      ],
      "survey_immediately": false,
      "subject": "How are we doing? Quick question inside",
      "intro": "Hi there! We value your feedback and would love to hear from you.",
      "senders_name": "The Acme Team",
      "reply_to_email": "feedback@acme.com",
      "delay": 0,
      "survey_settings": {
        "survey_type": "NPS"
      },
      "end_user": {
        "properties": {
          "campaign": "Q2-2024-retention"
        }
      }
    }
  },
  "response": {
    "status": 200,
    "body": {
      "message": "Email survey queued successfully",
      "count": 3
    }
  }
}