CCaaS
Providers using this tag (16)
8x8
Altitude Software
Balto
CloudTalk
Cresta
Dialpad
Five9
Genesys
NewVoiceMedia
Observe.AI
Parloa
Regal
RingCentral
ServiceNow
Talkdesk
UJET
APIs with this tag (3)
Dialpad Contact Center API dialpad
RingCentral Contact Center API ringcentral
ServiceNow Openframe API servicenow
Score breakdown
Frequency
29.2
log-scaled weighted occurrences
Breadth
0.1
spread across providers
Quality lift
46.1
mean composite of providers using it
Cohesion
3.9
strength of nearest seed neighbor
Related tags
Contact Center 16 co-occurrences
Telephony 7 co-occurrences
Conversation Intelligence 5 co-occurrences
Customer Experience 7 co-occurrences
Voice 8 co-occurrences
SMS 5 co-occurrences
Messaging 5 co-occurrences
Agents 6 co-occurrences
Where this tag comes from
Provider tag13
Api tag3