Avaya

Avaya is a global enterprise communications company whose developer surface spans two cloud platforms: Avaya Infinity, the cloud-native customer experience platform launched in 2025, and Avaya Experience Platform (AXP), the CCaaS generation that preceded it. Between them they publish 40 OpenAPI 3.0 documents and 367 operations across administration (users, groups, profiles, queues, timetables, extensions, Communication Manager and hybrid cloud gateways), customer journey and engagement history, digital chat and custom messaging, transcripts, historical and real-time analytics, workflow sessions, outbound campaigns, and a webhook/WebSocket event surface. Authentication is a bearer JWT issued by a per-tenant Keycloak realm, carried alongside a tenant appkey header; every path is rooted at an account id and the Infinity host itself is per-tenant. Avaya publishes an llms.txt, an RFC 9727 API catalog, a public Postman workspace and first-party JavaScript SDKs, but no MCP server, no idempotency mechanism and no public pricing.

Avaya publishes 84 APIs on the APIs.io network, including Access Token API, Account API, Agent Location API, and 81 more. Tagged areas include Communications, Contact Center, Collaboration, Artificial Intelligence, and UCaaS.

The Avaya catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Avaya’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, signup flow, pricing, and 104 more developer resources.

🌐 Visit website 📡 Source on GitHub

52.5/100 developing ▬ flat Agent 41/100 agent ready Front door AI 6/6 dominant Full breakdown ↓
scored 2026-09-25 · rubric v0.23.0

80 APIs

Communications Contact Center Collaboration Artificial Intelligence UCaaS CCaaS Customer Experience Telephony Webhook Enterprise Software Unified Communications Customer Service

Kin Score

Kin Score How this is scored →
scored 2026-09-25 · rubric v0.23.0

Composite quality — 52.5/100 · developing

Contract Quality 12.2 / 19

Developer Ergonomics 5.6 / 15

Access Clarity 7.1 / 15

Operational Transparency 3.6 / 10

Contract Governance 1.6 / 9

Discoverability 5.9 / 8

Regulatory Posture 6.3 / 15

Create-or-Update Ergonomics 1.1 / 10

Agent readiness — 41/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/avaya: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 84

Individual APIs this provider publishes, each with its own machine-readable definition.

Avaya Access Token API

Includes token related operations.

Avaya Account API

APIs to manage Accounts.

Avaya Agent Location API

Agent location Routing APIs for System Administrator. It will enable agents connecting from different countries to be able to go through specific trunks or connection.

Avaya Agent Notes API

The Agent Notes API from Avaya — 4 operation(s) for agent notes.

Avaya Agents API

Monitor and manage agent status and activity

Avaya Asynchronous Messages API

Messages related to non-session based communication with the contact center are considered to be asynchronous messages. Based on the information passed, the contact center will ...

Avaya Audit Records API

Search or export audit records for auditable objects.

Avaya Available Phone Numbers API

The available phone numbers that can be added to the contact center.

Avaya Avaya Aura Device Services API

Administration of Avaya Aura Device Service Elements. These API are expected to be called by an account administrator. AADS is the abbreviated form for Avaya Aura Device Service...

Avaya Avaya Cloud Office management API

APIs to manage Avaya Cloud Office element in voice service

Avaya Avaya Cloud Office SIP Trunks API

APIs to manage Avaya Cloud Office SIP Trunk element in voice service

Avaya Bulk Job API

Bulk operations related to the Jobs responsible for creating users.

Avaya Bulk User API

Bulk operations related to Users, Add, Update, Delete, Export.

Avaya Calls API

Trigger and complete calls

Avaya Campaigns API

Manage outbound campaigns

Avaya Category API

Routing is implemented by matching the attributes specified on an engagement, either through customer choice or by business logic, against the attributes associated with the mem...

Avaya Comm Manager Job Details API

This API is used to get details of list of jobs or a single job for a specific Communication Manager. These API are expected to be called by an account administrator.

Avaya Communication Manager API

Administration of Communication Manager configuration. These API are expected to be called by an account administrator. CM is the abbreviated form for Communication Manager and ...

Avaya Country API

The countries in which available phone numbers are available.

Avaya Dataset API

The Dataset API from Avaya — 1 operation(s) for dataset.

Avaya Dictionaries API

Dictionaries contain translations for measures for a specific locale and measure producer.

Avaya Dimensions API

A Dimension is a collection of related contact center objects used to provide a view of measurement data.

Avaya DNC API

Do Not Call list management

Avaya Drafts API

Drafts prepared by an Agent at an early stage before it is in final form in response to Email or Messaging contact. At the moment, only one draft supported per engagement.

Avaya Element Management API

An Element is a server instance which provides feature capability. Some examples of elements are Avaya Cloud Office, Chat Connector, Microsoft Teams and so on.

Avaya Engagement API

Represents a resource of the Contact Center being allocated. Engagements can be assigned to one or many Conversations, although this is not mandatory.

Avaya Engagements API

Inbound engagements can be created from the customer side which are then handled by contact center resources like agents, supervisors and bots. Session Id's can be passed on any...

Avaya Extension API

Management of non e164 Extension that are assigned to Account. These API are expected to be called by an account administrator.

Avaya Gateway Connection Manager API

Get Details of Gateway Connection Manager. These API are expected to be called by an account administrator.

Avaya Group Management API

A Group is a logical collection of the resources like e.g. user. These groups can be assigned to a user to grant access to the resources present in the group.

Avaya Group Users API

Group membership operations

Avaya Groups API

Group management operations

Avaya Holiday API

Holidays are non-working days where the contact center is not staffed by agents and therefore fall outside of the operating business hours.

Avaya Hybrid Cloud Gateway API

Administration of Avaya Hybrid Cloud Gateway. These API are expected to be called by an account administrator. HCG is the abbreviated form for Hybrid Cloud Gateway and is common...

Avaya Hybrid Cloud Manager API

Administration of Hybrid Cloud Manager.This API is expected to be called by an account administrator.

Avaya Hybrid Extension API

Management of hybrid extensions assigned to users. These API are expected to be called by an account administrator.

Avaya Hybrid Skill API

Administration of Hybrid Skills. These APIs are expected to be called by an account administrator.

Avaya Identifiers API

Represents the criteria with which a customer may be identified (Phone numbers, e-mail addresses, social media handles).

Avaya Indicators API

Indicators are used to indicate the status of the conversation or the activity. For example, when a customer is typing a message, the typing indicator is sent to the contact cen...

Avaya Interactions API

The Interactions API from Avaya — 1 operation(s) for interactions.

Avaya Interval API

Intervals are specific dates or working days of the week when the contact center is fully operational and staffed by agents and therefore fall with the operating business hours.

Avaya Journey API

Represents the history of Conversations and Engagements that a Customer has had with the business.

Avaya JWT Token API

The API provides jwt token used by SDK

Avaya Locales API

The Locales supported for a each measure producer.

Avaya Location Profile API

This API is for managing location profiles. These API are expected to be called by an account administrator.

Avaya Measure Producers API

Operations connected to measure producer management.

Avaya Media API

This tag is used to upload or download media using signed URI.

Avaya Messaging API

Send end user messages to the contact center.

Avaya Microsoft Teams management API

APIs to manage Microsoft Teams element in voice service.

Avaya Microsoft Teams SIP Trunks API

APIs to manage Microsoft Teams SIP Trunk element in voice service.

Avaya Organization Structure API

APIs to manage a customer's organization structure

Avaya Outbound Number Routing Rules API

APIs to manage Outbound Call Number Routing Rules in voice service by an account administrator.

Avaya Participant API

The Participant API from Avaya — 2 operation(s) for participant.

Avaya Phone Number API

Management of phone numbers that are the entry point for contact center voice engagements. Phone number can be assigned and released.

Avaya Profile API

A Profile is a grouping of individual features which are provisioned with pre-defined values that can be applied to a User.

Avaya Profile Management API

Operations related to profile management: Create, Get, Update, Delete, List profiles.

Avaya Provider Dialogs API

When a message for a conversation, represented by providerDialogId, is sent, a corresponding engagement and dialog is either created or existing engagement and dialog is utilize...

Avaya Queue API

Queue's are used to identify a pool of contact center agents for which Customer engagements can be matched and routed.

Avaya Queue Metrics API

Metrics associated with a routing queue.

Avaya Queues API

Queue lifecycle management — create, retrieve, update, and delete queues.

Avaya Reason Codes API

Reason codes are a set of codes that agents can select from agent desktop clients to further describe their current activity or state. Reason Codes consist of a unique codeName,...

Avaya Records API

Manage outbound campaign records

Avaya Reports API

A Report is a collection of contact center measurements related to a particular dimension.

Avaya Resource Partition API

Resource Partitions are grouping of any resources like CLID which are used while making outgoing communication. These resource partitions ultimately assigned to the user. This w...

Avaya Sessions API

Sessions are used to hold context information about the customer and the clients used by the customer. A customer can have multiple active sessions at the same time. Sessions ca...

Avaya Signed URI API

This section is to used to generate signed uri for the respective request.

Avaya SIP Trunks API

This API is used to get list of all SIP trunk elements and update caller id for an account administrator.

Avaya Skills API

Manage skills and agent/campaigns assignments

Avaya Subscriptions API

Manage subscriptions for digital events.

Avaya Sync Aura Entities API

Set of API to initiate synchronization of data from Aura to AXP admin. These API are expected to be called by an account administrator.

Avaya System Manager API

Administration of System Manager. These API are expected to be called by an account administrator.

Avaya Timetable API

Timetables are a time zone specific schedule of holidays (non-working days) and intervals (working days).

Avaya Transcript API

Save transcript of a dialog that captures messages exchanged between different participants

Avaya Transcription API

The Transcription API from Avaya — 2 operation(s) for transcription.

Avaya Transcripts API

Endpoints for creating and retrieving transcript messages

Avaya User API

Represents a user in the system. A user can be an Agent, Supervisor or an Administrator.

Avaya User Password Policy API

Represents the set of rules to be followed for the user passwords.

Avaya Users API

Manage system users

Avaya UX Profile API

A UX Profile represents a layout that can be applied to a user when using Avaya Workspaces.

Avaya Voice Numbers And Extensions API

APIs to export the Voice Numbers and Agent Extensions and its associated fields in a CSV file for account administrator.

Avaya Voice Plan API

Represents Voice Plan of configured Communication Managers for Account Administrator. These API are expected to be called by an account administrator.

Avaya Workflow Sessions API

The Workflow Sessions API from Avaya — 5 operation(s) for workflow sessions.

Avaya Workspaces API

Workspaces is a web-based application that provides a unified agent desktop. This API return the URL details.

Avaya Datasets API

Manage data sets within campaigns

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Pricing Plans 1

Published pricing tiers and plan structures.

Avaya Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Avaya Rate Limits

0 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Avaya Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Avaya Authentication

apiKey/http/oauth2 · 3 schemes

SECURITY

Avaya Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Avaya Vulnerability Disclosure

Hackerone · contact published

SECURITY

Avaya Trust Center

FedRAMP

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Avaya Scopes

1 scope · clientCredentials/password

1 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Avaya Agentic Access

336 operations · 191 acting · 8 human-in-the-loop

336 operations · 191 acting

AGENTIC

Press 5

Recent news and press coverage referencing this provider.

Avaya Chooses Gemini Enterprise and Google Workspace ...

Avaya news: Avaya Infinity to support secure AI interaction

Avaya Infinity Platform: AI-Powered CCaaS & CX Solutions

Avaya to support Model Context Protocol, collaborate with ...

Artificial Intelligence | Avaya Trust Center

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

WellKnown

LLMsTxt

AgentSkill

AgenticAccess

X-MCPServerCandidate

X-MCPServerCandidate

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Components

Webhooks

Conventions

ErrorCatalog

DataModel

Lifecycle

Conformance

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Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Postman

Packages

SDKs

CLI

Access & Security 7

Authentication, authorization, and security posture

Compliance

Compliance

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

Security

DomainSecurity

Authentication

OAuthScopes

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Operate 5

Status, limits, changes, and where to get help

Support

RateLimits

StatusPage

Deprecation

ChangeLog

Commercial 4

Pricing, plans, and the legal terms of use

PrivacyPolicy

TermsOfService

Pricing

Plans

Company 3

The organization behind the API

Website

Website

Blog

Blog

LinkedIn

Other 70

Properties that don't map to a standard resource type

APICatalog

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Protobuf

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Source (apis.yml)

aid: avaya
url: https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/apis.yml
name: Avaya
description: 'Avaya is a global enterprise communications company whose developer surface spans two cloud platforms: Avaya
  Infinity, the cloud-native customer experience platform launched in 2025, and Avaya Experience Platform (AXP), the CCaaS
  generation that preceded it. Between them they publish 40 OpenAPI 3.0 documents and 367 operations across administration
  (users, groups, profiles, queues, timetables, extensions, Communication Manager and hybrid cloud gateways), customer journey
  and engagement history, digital chat and custom messaging, transcripts, historical and real-time analytics, workflow sessions,
  outbound campaigns, and a webhook/WebSocket event surface. Authentication is a bearer JWT issued by a per-tenant Keycloak
  realm, carried alongside a tenant appkey header; every path is rooted at an account id and the Infinity host itself is per-tenant.
  Avaya publishes an llms.txt, an RFC 9727 API catalog, a public Postman workspace and first-party JavaScript SDKs, but no
  MCP server, no idempotency mechanism and no public pricing.'
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/avaya.png
created: '2026-01-01'
modified: '2026-09-17'
specificationVersion: '0.23'
type: Index
position: Producing
x-docs-platform: readme
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-09-19
tags:
- Communications
- Contact Center
- Collaboration
- Artificial Intelligence
- UCaaS
- CCaaS
- Customer Experience
- Telephony
- Webhook
- Enterprise Software
- Unified Communications
- Customer Service
tags_raw:
- communications
- contact-center
- collaboration
- artificial-intelligence
- ucaas
- ccaas
- customer-experience
- telephony
- webhooks
- enterprise-software
- unified-communications
- customer-service
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
apis:
- aid: avaya:avaya-access-token-api
  name: Avaya Access Token API
  description: Includes token related operations.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Access Token
  properties:
  - type: OpenAPI
    url: openapi/avaya-access-token-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-account-api
  name: Avaya Account API
  description: APIs to manage Accounts.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Account
  properties:
  - type: OpenAPI
    url: openapi/avaya-account-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-agent-location-api
  name: Avaya Agent Location API
  description: Agent location Routing APIs for System Administrator. It will enable agents connecting from different countries
    to be able to go through specific trunks or connection.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Agent Location
  properties:
  - type: OpenAPI
    url: openapi/avaya-agent-location-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-agent-notes-api
  name: Avaya Agent Notes API
  description: The Agent Notes API from Avaya — 4 operation(s) for agent notes.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Agent Notes
  properties:
  - type: OpenAPI
    url: openapi/avaya-agent-notes-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-agents-api
  name: Avaya Agents API
  description: Monitor and manage agent status and activity
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/avaya-agents-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-asynchronous-messages-api
  name: Avaya Asynchronous Messages API
  description: Messages related to non-session based communication with the contact center are considered to be asynchronous
    messages. Based on the information passed, the contact center will either model this against existing entities like conversation,
    engagement or dialog, or else new entities will be created.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Asynchronous Messages
  properties:
  - type: OpenAPI
    url: openapi/avaya-asynchronous-messages-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-audit-records-api
  name: Avaya Audit Records API
  description: Search or export audit records for auditable objects.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Audit Records
  properties:
  - type: OpenAPI
    url: openapi/avaya-audit-records-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-available-phone-numbers-api
  name: Avaya Available Phone Numbers API
  description: The available phone numbers that can be added to the contact center.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Available Phone Numbers
  properties:
  - type: OpenAPI
    url: openapi/avaya-available-phone-numbers-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-avaya-aura-device-services-api
  name: Avaya Avaya Aura Device Services API
  description: Administration of Avaya Aura Device Service Elements. These API are expected to be called by an account administrator.
    AADS is the abbreviated form for Avaya Aura Device Service and is commonly used in the summary of the Apis. OIDC stands
    for OpenID Connect Discovery.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Avaya Aura Device Services
  properties:
  - type: OpenAPI
    url: openapi/avaya-avaya-aura-device-services-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-avaya-cloud-office-management-api
  name: Avaya Avaya Cloud Office management API
  description: APIs to manage Avaya Cloud Office element in voice service
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Avaya Cloud Office management
  properties:
  - type: OpenAPI
    url: openapi/avaya-avaya-cloud-office-management-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-avaya-cloud-office-sip-trunks-api
  name: Avaya Avaya Cloud Office SIP Trunks API
  description: APIs to manage Avaya Cloud Office SIP Trunk element in voice service
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Avaya Cloud Office SIP Trunks
  properties:
  - type: OpenAPI
    url: openapi/avaya-avaya-cloud-office-sip-trunks-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-bulk-job-api
  name: Avaya Bulk Job API
  description: Bulk operations related to the Jobs responsible for creating users.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Bulk Job
  properties:
  - type: OpenAPI
    url: openapi/avaya-bulk-job-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-bulk-user-api
  name: Avaya Bulk User API
  description: Bulk operations related to Users, Add, Update, Delete, Export.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Bulk User
  properties:
  - type: OpenAPI
    url: openapi/avaya-bulk-user-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-calls-api
  name: Avaya Calls API
  description: Trigger and complete calls
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/avaya-calls-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-campaigns-api
  name: Avaya Campaigns API
  description: Manage outbound campaigns
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Campaigns
  properties:
  - type: OpenAPI
    url: openapi/avaya-campaigns-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-category-api
  name: Avaya Category API
  description: 'Routing is implemented by matching the attributes specified on an engagement, either through customer

    choice or by business logic, against the attributes associated with the members of the pool of available agents.'
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Category
  properties:
  - type: OpenAPI
    url: openapi/avaya-category-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-comm-manager-job-details-api
  name: Avaya Comm Manager Job Details API
  description: This API is used to get details of list of jobs or a single job for a specific Communication Manager. These
    API are expected to be called by an account administrator.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Comm Manager Job Details
  properties:
  - type: OpenAPI
    url: openapi/avaya-comm-manager-job-details-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-communication-manager-api
  name: Avaya Communication Manager API
  description: Administration of Communication Manager configuration. These API are expected to be called by an account administrator.
    CM is the abbreviated form for Communication Manager and is commonly used in the summary of the Apis.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Communication Manager
  properties:
  - type: OpenAPI
    url: openapi/avaya-communication-manager-api-openapi.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-infinity/docs/introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-infinity/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-infinity/docs/quick-start
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-infinity/changelog
  - type: Webhooks
    url: asyncapi/avaya-webhooks.yml
  - type: Documentation
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
  - type: APIReference
    url: https://developers.avayacloud.com/avaya-experience-platform/reference
  - type: GettingStarted
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
  - type: Authentication
    url: https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
  - type: ChangeLog
    url: https://developers.avayacloud.com/avaya-experience-platform/changelog
  - type: Postman
    url: https://www.postman.com/avaya-axp/avaya-experience-platform
- aid: avaya:avaya-country-api
  name: Avaya Country API
  description: The countries in which available phone numbers are available.
  humanURL: https://developers.avayacloud.com/avaya-infinity/reference
  baseURL: https://{region}.api.avayacloud.com
  tags:
  - Country
  properties:
  - type: OpenAPI
    url: openapi/avaya-country-api-openapi.yml


# --- truncated at 32 KB (148 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/apis.yml

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curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/avaya/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/avaya/evidence"

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