Avaya

Avaya Drafts API

Drafts prepared by an Agent at an early stage before it is in final form in response to Email or Messaging contact. At the moment, only one draft supported per engagement.

Documentation GitHub OpenAPI

Operations 6

GET /accounts/{accountId}/engagements/{engagementId}/drafts List Drafts #

POST /accounts/{accountId}/engagements/{engagementId}/drafts Save Draft #

DELETE /accounts/{accountId}/engagements/{engagementId}/drafts Delete Drafts #

GET /accounts/{accountId}/engagements/{engagementId}/drafts/{draftId} Get Draft #

PUT /accounts/{accountId}/engagements/{engagementId}/drafts/{draftId} Update Draft #

DELETE /accounts/{accountId}/engagements/{engagementId}/drafts/{draftId} Delete Draft #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Avaya Drafts API
  contact:
    name: Avaya API Team
    url: https://developers.avayacloud.com/onecloud-ccaas
    email: apiteam@avaya.com
  license:
    name: Avaya Software Development Kit (SDK) Software License Terms
    url: http://support.avaya.com/css/P8/documents/101038288
  version: '1.0'
  description: 'Operations tagged Drafts across 2 of this provider''s published API definitions: avaya-axp-draft-retrieval-openapi-original.json, avaya-axp-draft-save-openapi-original.json. Each path carries the servers of the definition it was published in.'
servers:
- url: '{protocol}://{server}{basePath}'
  description: Open API
  variables:
    protocol:
      enum:
      - https
      default: https
    server:
      default: HOST-REGION.api.avayacloud.com
    basePath:
      default: /api/digital/draft/query/v1
- url: '{protocol}://{server}:{port}'
  description: Internal API
  variables:
    protocol:
      enum:
      - http
      - https
      default: http
    server:
      default: transcript-query-service
    port:
      enum:
      - '80'
      - '443'
      default: '80'
security:
- {}
- BearerAuth: []
  AppKey: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/openapi/avaya-drafts-api-openapi.yml