Avaya

Avaya Queues API

Queue lifecycle management — create, retrieve, update, and delete queues.

GitHub OpenAPI
Business capability
Contact Centre Operations Management BC-430.30

Operations 5

POST /queues Create a new queue #
GET /queues List queues #
GET /queues/{id} Get a queue #
PUT /queues/{id} Update a queue #
DELETE /queues/{id} Delete a queue #

Documentation

📖
Documentation
https://developers.avayacloud.com/avaya-infinity/docs/introduction
📖
APIReference
https://developers.avayacloud.com/avaya-infinity/reference
📖
GettingStarted
https://developers.avayacloud.com/avaya-infinity/docs/quick-start
📖
Authentication
https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
📖
Documentation
https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
📖
APIReference
https://developers.avayacloud.com/avaya-experience-platform/reference
📖
GettingStarted
https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
📖
Authentication
https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis

Specifications

⚙
OpenAPI
https://artifacts.apis.io/avaya/openapi/avaya-queues-api-openapi.yml

Other Resources

🔗
ChangeLog
https://developers.avayacloud.com/avaya-infinity/changelog
🔗
Webhooks
https://artifacts.apis.io/avaya/asyncapi/avaya-webhooks.yml
🔗
ChangeLog
https://developers.avayacloud.com/avaya-experience-platform/changelog
🔗
Postman
https://www.postman.com/avaya-axp/avaya-experience-platform

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OpenAPI Specification

avaya-queues-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Queue Management Queues API
  description: The Queue Management API allows for the programmatic creation, retrieval, updating, and deletion of queues.
  version: 0.0.1
  contact:
    name: Avaya Developer Support
    url: https://developers.avayacloud.com/avaya-infinity/
  license:
    name: Avaya Software Development Kit (SDK) Software License Terms
    url: https://support.avaya.com/css/P8/documents/101038288
servers:
- url: https://core.{customerId}.ec.avayacloud.com/api/config/v1
  description: Production
  variables:
    customerId:
      description: Your organization subdomain identifier (e.g., avaya1234)
      default: avaya1234
security:
- BearerAuth: []
tags:


# --- truncated at 32 KB (44 KB total) ---
# Full source: https://artifacts.apis.io/avaya/openapi/avaya-queues-api-openapi.yml