Avaya

Avaya Queue Metrics API

Metrics associated with a routing queue.

Documentation GitHub OpenAPI

Operations 2

GET /accounts/{accountId}/queues/{queueId}/channels/{channelId}/metrics Request Metrics #

POST /queue-metrics Query queue metrics #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Avaya Queue Metrics API
  version: '1.0'
  description: 'Operations tagged Queue Metrics across 2 of this provider''s published API definitions: avaya-axp-routing-queue-metrics-openapi-original.json, avaya-infinity-queue-metrics-openapi-original.json. Each path carries the servers of the definition it was published in.'
servers:
- url: '{protocol}://{server}{basePath}'
  description: Open API
  variables:
    protocol:
      enum:
      - https
      default: https
    server:
      default: HOST-REGION.api.avayacloud.com
    basePath:
      default: /api/queue-metrics/v1
- url: '{protocol}://{server}:{port}'
  description: Internal API
  variables:
    protocol:
      enum:
      - http
      - https
      default: http
    server:
      default: vrc-metrics-aggregator-service
    port:
      enum:
      - '80'
      - '443'
      default: '80'
- url: https://core.{customerId}.ec.avayacloud.com/api/matching-extensions/v1
  description: Production
  variables:
    customerId:
      description: Your organization subdomain identifier (e.g., avaya1234)
      default: your-org-id
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/openapi/avaya-queue-metrics-api-openapi.yml