Avaya

Avaya Transcripts API

Endpoints for creating and retrieving transcript messages

Documentation GitHub OpenAPI

Operations 2

POST /transcripts/{id} Send transcript batch #

GET /transcripts/{interactionId} Get transcripts for an interaction #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Transcripts API
  description: The Transcripts API enables you to send and retrieve transcript messages associated with interactions or workflow sessions in the Avaya Infinity contact center platform.
  contact:
    name: Avaya Developer Support
    url: https://developers.avayacloud.com/avaya-infinity/
  license:
    name: Avaya Software Development Kit (SDK) Software License Terms
    url: http://support.avaya.com/css/P8/documents/101038288
  version: 1.0.0
servers:
- url: https://core.{customerId}.ec.avayacloud.com/api/transcripts/v1
  description: Production
  variables:
    customerId:
      description: Your organization subdomain identifier (e.g., avaya1234)
      default: avaya1234
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/openapi/avaya-transcripts-api-openapi.yml