CloudTalk
CloudTalk is an AI-powered cloud call center and business phone system (CCaaS) for sales and customer support teams, backed by Point Nine. Its public REST API (served at https://my.cloudtalk.io/api, published as OpenAPI 3.0.1 version 1.7) lets developers automate calls, contacts, agents, groups, phone numbers, campaigns, tags, SMS, blacklists and notes, and read Conversation Intelligence data — transcription, sentiment, topics, talk-listen ratio and smart notes — plus initiate VoiceAgent calls. Authentication is HTTPS-only HTTP Basic Auth using an API Access Key ID and Secret; responses are JSON, paginated with a Collections Envelope, and rate limited to 60 requests per minute per company. Events are delivered through Workflow Automation triggers (native and virtual webhooks) rather than the REST API.
CloudTalk publishes 15 API contracts indexed on the APIs.io network, including Agents API, Bulks API, Calls API, and 12 more. Tagged areas include Company, Communications, Voice, VoIP, and Call Center.
The CloudTalk catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.
CloudTalk’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 30 more developer resources.
What this lets a business do 4
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
Kin Score
Markets this provider is in provisional
The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.
| Market | Position | Depth | Registered MCP server | Declares compatibility |
|---|---|---|---|---|
| Customer Support, Helpdesk and Contact Center | builds-on | 54.3 | - | - |
| Salesforce AppExchange (CRM, outbound, business-process automation) | builds-on | 54.3 | - | - |
| Pipedrive Marketplace (CRM integrations from third-party publishers for the SMB sales CRM) | builds-on | 54.3 | - | - |
| Intercom App Store (customer-support, chat and messaging integrations) | builds-on | 54.3 | - | - |
Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.
Standards implemented 1
Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
APIs 15
Individual APIs this provider publishes, each with its own machine-readable definition.
CloudTalk Agents API
All data you can get about your agents.
CloudTalk Bulks API
Bulk actions.
CloudTalk Calls API
All data you can get about your calls.
CloudTalk Campaigns API
All data you can get about your campaigns.
CloudTalk Contacts API
All data you can get about your contacts.
CloudTalk Conversation Intelligence API
Conversation Intelligence data about your calls.
CloudTalk CueCard API
CueCards API ver. 1.0.2
CloudTalk Groups API
The Groups API from CloudTalk — 3 operation(s) for groups.
CloudTalk Numbers API
All data you can get about your numbers.
CloudTalk Sms API
Sms handling.
CloudTalk VoiceAgent API
VoiceAgent API ver. 1.0.0
CloudTalk Contact tags API
The tags you create and assign to your contacts.
CloudTalk Dialer API
Partner API for the CloudTalk sales dialer — campaigns, campaign contacts, call scripts, surveys, disposition buttons, statistics and data exports. The Dialer is a newly release...
CloudTalk Utilities API
All other helper endpoints.
CloudTalk Webhooks API
Manage webhook endpoints: subscriptions, signing secrets, test events and the delivery log. Endpoints created here and in the Dashboard are the same endpoints.
Scroll for all 15
Open Collections 13
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
CloudTalk Agents API
OPEN COLLECTIONCloudTalk Agents Bulks API
OPEN COLLECTIONCloudTalk Agents Calls API
OPEN COLLECTIONCloudTalk Agents Campaigns API
OPEN COLLECTIONCloudTalk Agents Contacts API
OPEN COLLECTIONCloudTalk Agents Conversation Intelligence API
OPEN COLLECTIONCloudTalk Agents CueCard API
OPEN COLLECTIONCloudTalk Agents Groups API
OPEN COLLECTIONCloudTalk Agents Numbers API
OPEN COLLECTIONCloudTalk Agents Other API
OPEN COLLECTIONCloudTalk Agents Sms API
OPEN COLLECTIONCloudTalk Agents Tags API
OPEN COLLECTIONCloudTalk Agents VoiceAgent API
OPEN COLLECTIONScroll for all 13
Agent Skills 3
Packaged agent skills for driving this provider's APIs from an AI assistant.
Make an outbound CloudTalk call
AGENT SKILLManage CloudTalk contacts
AGENT SKILLCloudTalk API pricing
Prices published by CloudTalk, read 2026-10-28 from www.cloudtalk.io/pricing/.
| Plan | Price |
|---|---|
| Starter | €25 User/ month Billed annually Includes: Minimum licenses: 1; unlimited US/Canada calls or 500 domestic outbound minutes across EU/UK/Iceland |
| Starter (monthly) | €34 User/ month Billed monthly |
| Essential | €29 User/ month Billed annually Includes: Minimum licenses: 1 |
| Essential (monthly) | €39 User/ month Billed monthly |
| Expert | €49 User/ month Billed annually Includes: Minimum licenses: 3 |
| Expert (monthly) | €69 User/ month Billed monthly |
| Power Dialer add-on | €15 User/ month Billed annually |
| Parallel Dialer add-on | €39 User/ month Billed annually |
All 15 plans, limits and sources →
Rate limits
- : 60 1 minute
Billed by: user · FinOps profile →
Pricing Plans 2
Published pricing tiers and plan structures.
Rate Limits 1
Documented rate limits and quota policies.
Cloudtalk Rate Limits
RATE LIMITSService Levels 1
Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.
CloudTalk
SLAFinOps 1
Cost, billing, and metering signals for API financial operations.
Cloudtalk Finops
FINOPSEvent Specifications 1
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Cloudtalk Webhooks
ASYNCAPISpectral Rules 1
Spectral governance rulesets for linting and validating these APIs.
CloudTalk API Rules
SPECTRALOpenAPI Overlays 1
Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.
Cloudtalk Openapi Overlay
DERIVEDSecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
Recommended x-agentic-access execution contracts for AI agents.
Resources
Get Started 3
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 6
Pagination, idempotency, versioning, errors, and events
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Operate 5
Status, limits, changes, and where to get help
Commercial 4
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 2
Properties that don't map to a standard resource type
Source (apis.yml)
CloudTalk API — frequently asked questions
Does CloudTalk have an API?
Yes. APIs.io lists 15 APIs from CloudTalk, including CloudTalk Agents API, CloudTalk Bulks API and CloudTalk Calls API, and 12 more.
Is there an OpenAPI specification for the CloudTalk API?
Yes. APIs.io indexes 15 OpenAPI specifications for CloudTalk, each linked for download from this page.
How do I authenticate with the CloudTalk API?
CloudTalk uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Cloudtalk Authentication.
How much does the CloudTalk API cost?
CloudTalk publishes its prices; its Starter plan is €25 User/ month Billed annually as of 2026-10-28. APIs.io lists 15 pricing plans for CloudTalk, with each plan's price, limits and inclusions under Pricing on this page.
Is the CloudTalk API ready for AI agents?
CloudTalk has a Kin Score of 68.3 out of 100 (exemplar) and an Agent Readiness score of 46.1 (agent-native), scored by API Evangelist on 2026-11-06.
Work with this as data
Every provider here is available over the APIs.io API and to AI agents over MCP.