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OpenAPI Specification

openapi: 3.2.0
info:
  title: CloudTalk Cue Card API
  description: '# Introduction

    Welcome to CloudTalk API reference!'
  contact:
    name: CloudTalk API Support
    url: https://www.cloudtalk.io/contact
  version: '1.7'
  x-logo:
    url: https://my.cloudtalk.io/img/logo-cloudtalk-color.png
servers:
- url: https://my.cloudtalk.io/api
tags:
- name: CueCard
  description: CueCards API ver. 1.0.2
paths:
  /cuecards:
    post:
      servers:
      - url: https://platform-api.cloudtalk.io/api/
      summary: Create CueCard request to be displayed to agent during the active call
      operationId: postCueCard
      tags:
      - CueCard
      requestBody:
        description: Cue Card request definition
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CueCardRequest'
      responses:
        '200':
          description: CueCard request processed correctly
          content:
            application/json:
              schema:
                properties:
                  success:
                    type: boolean
              example:
                success: true
        '400':
          description: Request body not matching definition
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CueCardError'
              example:
                success: false
                errors:
                - field validation for 'CallUUID' failed (required)
        '424':
          description: No active call matching call id was found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CueCardError'
              example:
                success: false
                errors:
                - 'no such active call - call_uuid: aa-bb-cc'
        '500':
          description: Unexpected server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CueCardError'
              example:
                success: false
                errors:
                - error processing cue card
components:
  schemas:
    CueCardRequest:
      type: object
      required:
      - title
      - call_uuid
      - type
      - content
      properties:
        call_uuid:
          type: string
          description: unique id of the active call
        type:
          type: string
        title:
          type: string
          description: Cue card Title
        subtitle:
          type: string
          description: Cue card Subtitle
        icon_url:
          type: string
          description: Url path to the cue card icon
        content:
          oneOf:
          - $ref: '#/components/schemas/ContentHTML'
          - $ref: '#/components/schemas/ContentBlock'
    ContentBlockTextField:
      type: object
      properties:
        type:
          type: string
        name:
          type: string
          description: Field name to display
        value:
          type: string
          description: text field value
    ContentBlockRichText:
      type: object
      properties:
        type:
          type: string
        name:
          type: string
          description: Field name to display
        value:
          type: string
          description: The value as typed in Rich text editor
    ContentBlockImage:
      type: object
      properties:
        type:
          type: string
        name:
          type: string
          description: image name to display
        image_url:
          type: string
          description: url path to image
    ContentBlock:
      type: array
      items:
        anyOf:
        - $ref: '#/components/schemas/ContentBlockTextField'
        - $ref: '#/components/schemas/ContentBlockRichText'
        - $ref: '#/components/schemas/ContentBlockImage'
        - $ref: '#/components/schemas/ContentBlockFile'
    ContentHTML:
      type: string
      description: The value as typed in html text editor
    CueCardError:
      type: object
      properties:
        success:
          type: boolean
        errors:
          type: array
          description: array of errors
          items:
            type: string
    ContentBlockFile:
      type: object
      properties:
        type:
          type: string
        name:
          type: string
          description: file name to display
        file_url:
          type: string
          description: url path to file
        icon_url:
          type: string
          description: url path to file icon