UJET

UJET is an AI-powered cloud contact center (CCaaS) platform that unifies voice, chat, SMS, email, WhatsApp, and in-app mobile support into a single agentic customer-experience system. Built CRM-native so PII stays in the customer's CRM rather than the contact center layer, UJET pairs its CCaaS foundation with Agentic Experience Orchestration (AXO) and Spiral conversational intelligence, and ships embedded mobile and web SDKs for in-app support. UJET is the platform behind Google Cloud's Contact Center AI (CCAI) Platform and is backed by GV, DCM Ventures, and Sapphire Ventures. Its developer documentation is login-gated; the publicly verifiable developer surface is its SDKs, GitHub organization, status page, and SLA.

UJET is profiled on the APIs.io network. Tagged areas include Company, Enterprise, Contact Center, CCaaS, and Customer Experience.

UJET’s developer surface includes engineering blog, pricing, support, and 14 more developer resources.

🌐 Visit website 📡 Source on GitHub

20.0/100 emerging ▬ flat Agent 4/100 human only Full breakdown ↓
scored 2026-07-23 · rubric v0.5

0 APIs

CompanyEnterpriseContact CenterCCaaSCustomer ExperienceArtificial IntelligenceVoiceMessagingSupport

Kin Score

Kin Score How this is scored →
scored 2026-07-23 · rubric v0.5

Composite quality — 20.0/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 2.6 / 20

Commercial Clarity 7.9 / 20

Operational Transparency 2.7 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 4/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/ujet: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Lifecycle

Lifecycle

Components

Components

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 2

Authentication, authorization, and security posture

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

Support

Support

StatusPage

StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: ujet
name: UJET
description: UJET is an AI-powered cloud contact center (CCaaS) platform that unifies voice, chat, SMS, email, WhatsApp, and
  in-app mobile support into a single agentic customer-experience system. Built CRM-native so PII stays in the customer's
  CRM rather than the contact center layer, UJET pairs its CCaaS foundation with Agentic Experience Orchestration (AXO) and
  Spiral conversational intelligence, and ships embedded mobile and web SDKs for in-app support. UJET is the platform behind
  Google Cloud's Contact Center AI (CCAI) Platform and is backed by GV, DCM Ventures, and Sapphire Ventures. Its developer
  documentation is login-gated; the publicly verifiable developer surface is its SDKs, GitHub organization, status page, and
  SLA.
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://assets.ujet.cx/website-mage2_Social-LI-TW.png
url: https://raw.githubusercontent.com/api-evangelist/ujet/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- dcm-ventures
- gv
- sapphire-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 7
  pass: local-v1
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise
- Contact Center
- CCaaS
- Customer Experience
- Artificial Intelligence
- Voice
- Messaging
- Support
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://ujet.cx/
- type: Blog
  url: https://ujet.cx/blog
- type: Pricing
  url: https://ujet.cx/pricing
- type: Support
  url: https://support.ujet.co
- type: GitHubOrganization
  url: https://github.com/ujet
- type: TermsOfService
  url: https://ujet.cx/terms-of-service
- type: PrivacyPolicy
  url: https://ujet.cx/privacy-notice
- type: StatusPage
  url: https://env.status.ujet.cx
- type: Compliance
  url: https://ujet.cx/security
- type: LLMsTxt
  url: llms/ujet-llms.txt
- type: Packages
  url: packages/ujet-packages.yml
- type: SDKs
  url: packages/ujet-packages.yml
- type: WellKnown
  url: well-known/ujet-well-known.yml
- type: Conformance
  url: conformance/ujet-conformance.yml
- type: Lifecycle
  url: lifecycle/ujet-lifecycle.yml
- type: Components
  url: components/ujet-components.yml
- type: DomainSecurity
  url: security/ujet-domain-security.yml