8x8 website screenshot

8x8

8x8, Inc. is a San Jose, California headquartered cloud communications provider that sells an integrated UCaaS, CCaaS and CPaaS platform (marketed as XCaaS) to business buyers in its home market of the United States and internationally. In the telecom value chain 8x8 sits in the aggregator half of the market, not the mobile network operator half: it does not own radio spectrum, and it resells carrier voice and messaging connectivity while adding contact center, unified communications, video (it owns and operates Jitsi as a Service) and analytics on top. Its API posture is genuinely developer-first for a company of its size — developer.8x8.com is a real self-serve portal, sign-up runs through the 8x8 Connect console, and the entire documentation site including 34 OpenAPI 3.x definitions is published openly on GitHub at 8x8Cloud/public-developer-docs. What 8x8 does not do is the network-API layer: there is no CAMARA reference, no GSMA Open Gateway participation, no Aduna channel, no TM Forum Open API conformance and no CIBA anywhere in its public developer corpus. 8x8 competes with Twilio, Vonage and Sinch on application-layer communications APIs, and buys the underlying network access rather than exposing it.

8x8 publishes 68 APIs on the APIs.io network, including Addresses API, Agent Activity API, Agent status API, and 65 more. Tagged areas include Telecommunications, United States, CPaaS, UCaaS, and CCaaS.

The 8x8 catalog on APIs.io includes 1 event-driven AsyncAPI specification.

8x8’s developer surface includes authentication, documentation, API reference, getting-started guide, signup flow, changelog, pricing, and 54 more developer resources.

66.0/100 strong ▬ flat Agent 43/100 agent native Full breakdown ↓
scored 2026-09-06 · rubric v0.19.0
AccessSelf serve
34 APIs
TelecommunicationsUnited StatesCPaaSUCaaSCCaaSContact CenterMessagingSMSVoiceVideoIdentity VerificationWebhookCloud Communications

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-06 · rubric v0.19.0
Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/8x8: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 71

Individual APIs this provider publishes, each with its own machine-readable definition.

8x8 Event Streaming API

Real-time contact center event stream delivered over the Apache Pulsar WebSocket interface. Clients connect to wss://{host}/ws/v2/reader/persistent/{tenant}/{namespace}/{topic} ...

Jitsi as a Service (JaaS)

8x8's hosted Jitsi Meet video platform, integrated through the Jitsi IFrame API (commands, events and functions) and authorized with RS256-signed JWTs minted from a JaaS API key...

8x8 CPaaS Voice Webhooks

Subaccount-level HTTP POST callbacks emitted by the 8x8 CPaaS voice platform: VSS (Voice Session Summary) for end-of-session outcomes, VCA (Voice Call Action) for in-call callfl...

8x8 Addresses API

The Addresses API from 8x8 — 2 operation(s) for addresses.

8x8 Agent Activity API

The Agent Activity API from 8x8 — 1 operation(s) for agent activity.

8x8 Agent status API

Manages and obtains the status for tenant agents

8x8 Agents API

This API retrieves realtime metrics related to agents for a given queue or group.

8x8 Analytics API

The Analytics API from 8x8 — 9 operation(s) for analytics.

8x8 Attachments API

Allows adding and retrieving attachments of a conversation.

8x8 Audit API

Audit api

8x8 Authentication API

Creates access tokens for endpoint access.

8x8 Batch API

The Batch API API from 8x8 — 7 operation(s) for batch api.

8x8 Buckets API

Manage buckets

8x8 Bulk Downloads API

Bulk content operations

8x8 Call Details API

The Call Details API from 8x8 — 1 operation(s) for call details.

8x8 Call Queue Data Table API

The Call Queue Data Table API from 8x8 — 1 operation(s) for call queue data table.

8x8 Call Queue Metrics API

The Call Queue Metrics API from 8x8 — 1 operation(s) for call queue metrics.

8x8 Campaign Control API

Start, stop, pause campaigns

8x8 Cards API

The Cards API from 8x8 — 3 operation(s) for cards.

8x8 Channels API

Enables ChatAPI channel registration and association with a webhook containing channel.

8x8 Chat API

Send and receive public Chat Room messages

8x8 Common Models Dont Remove API

The Common Models Dont Remove API from 8x8 — 1 operation(s) for common models dont remove.

8x8 Contacts API

The Contacts API API from 8x8 — 3 operation(s) for contacts api.

8x8 Conversations API

Provides Contact Center interaction capabilities.

8x8 Engage API

The Engage API API from 8x8 — 2 operation(s) for engage api.

8x8 Evaluations API

The Evaluations API from 8x8 — 3 operation(s) for evaluations.

8x8 External Campaign API

External customer-facing endpoints for campaign management

8x8 File Upload API

The File Upload API API from 8x8 — 2 operation(s) for file upload api.

8x8 Groups API

The Groups API API from 8x8 — 3 operation(s) for groups api.

8x8 Groups API

This API retrieves realtime metrics related to groups.

8x8 Interactions API

The Interactions API from 8x8 — 11 operation(s) for interactions.

8x8 Interactions Insight API

Retrieve interaction insights for a customer

8x8 Jwk Keys API

An API that offers JWK public key access to customers.

8x8 Management API

The Management API API from 8x8 — 10 operation(s) for management api.

8x8 Messages API

Allows adding and retrieving messages of a conversation.

8x8 Miscellaneous API

The Miscellaneous API from 8x8 — 4 operation(s) for miscellaneous.

8x8 Number Lookup API

The Number Lookup API API from 8x8 — 1 operation(s) for number lookup api.

8x8 Objects API

Manage objects

8x8 Operations API

The Operations API from 8x8 — 1 operation(s) for operations.

8x8 Participants API

Enables participants access control.

8x8 Pbxes API

The Pbxes API from 8x8 — 1 operation(s) for pbxes.

8x8 Phone calls API

Manages and assigns phone contacts along with transaction codes and interaction IDs

8x8 Phone Numbers API

The PhoneNumbers API from 8x8 — 2 operation(s) for phonenumbers.

8x8 Queue Agent Activity API

The Queue Agent Activity API from 8x8 — 1 operation(s) for queue agent activity.

8x8 Queues API

This API retrieves real-time metrics related to queues

8x8 Queues per PBX API

The Queues per PBX API from 8x8 — 1 operation(s) for queues per pbx.

8x8 Queues Per Site API

The Queues Per Site API from 8x8 — 1 operation(s) for queues per site.

8x8 Record Management API

Add and remove records from campaigns

8x8 Recording API

The Recording API API from 8x8 — 2 operation(s) for recording api.

8x8 Report Access API

Create Reports, access report content and metadata

8x8 Report Defintions API

The Report Defintions API from 8x8 — 2 operation(s) for report defintions.

8x8 Reporting API

The Reporting API API from 8x8 — 10 operation(s) for reporting api.

8x8 Ring Groups API

The RingGroups API from 8x8 — 3 operation(s) for ringgroups.

8x8 Send Message API

The Send Message API API from 8x8 — 6 operation(s) for send message api.

8x8 Send Message Event API

The Send Message Event API API from 8x8 — 2 operation(s) for send message event api.

8x8 Send SMS API

The Send SMS API API from 8x8 — 5 operation(s) for send sms api.

8x8 Sites API

The Sites API from 8x8 — 3 operation(s) for sites.

8x8 Speech Analytics API

The Speech Analytics API from 8x8 — 4 operation(s) for speech analytics.

8x8 Transcript Summaries API

Retrieve transcript summaries for interactions

8x8 Users API

The Users API from 8x8 — 6 operation(s) for users.

8x8 Verification API

Phone number verification via SMS, WhatsApp, Viber, voice calls, and Silent Mobile Authentication (SMA). Supports OTP generation, delivery, and validation with comprehensive err...

8x8 Virtual Number Management API

The Virtual Number Management API API from 8x8 — 2 operation(s) for virtual number management api.

8x8 Voice Messaging API

The Voice Messaging API from 8x8 — 1 operation(s) for voice messaging.

8x8 Voice Profile API

The Voice Profile API API from 8x8 — 1 operation(s) for voice profile api.

8x8 Webhook Configuration API

The Webhook Configuration API API from 8x8 — 1 operation(s) for webhook configuration api.

8x8 Webhooks API

The Webhooks API API from 8x8 — 2 operation(s) for webhooks api.

8x8 Web Hooks API

Enables webhook definitions that can be associated to channels.

8x8 Webhooks Configuration API

The Webhooks Configuration API API from 8x8 — 1 operation(s) for webhooks configuration api.

8x8 Workflow Definition Management API

The Workflow Definition Management API from 8x8 — 3 operation(s) for workflow definition management.

8x8 Workflow Instance Management API

The Workflow Instance Management API from 8x8 — 3 operation(s) for workflow instance management.

8x8 Workflow Triggers API

The Workflow Triggers API from 8x8 — 1 operation(s) for workflow triggers.

Scroll for all 71

Postman Collections 34

Ready-to-run Postman collections for exercising this provider's APIs.

Common models

POSTMAN

Contacts API

POSTMAN

SMS API

POSTMAN

Voice API

POSTMAN

Scroll for all 34

Open Collections 27

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Chapi - Chat API

OPEN COLLECTION

Audit Records API

OPEN COLLECTION

Customer 360 API

OPEN COLLECTION

Work Analytics Historical

OPEN COLLECTION

Work Analytics

OPEN COLLECTION

Automation API

OPEN COLLECTION

Business Messaging API

OPEN COLLECTION

Common models

OPEN COLLECTION

Configuration API

OPEN COLLECTION

Contacts API

OPEN COLLECTION

Number Lookup API

OPEN COLLECTION

Number Masking API

OPEN COLLECTION

SMS API

OPEN COLLECTION

Verification API

OPEN COLLECTION

Video Interaction API

OPEN COLLECTION

Voice API

OPEN COLLECTION

Scroll for all 27

Rate Limits 1

Documented rate limits and quota policies.

8X8 Rate Limits

7 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

8X8 Authentication

apiKey/http/oauth2 · 5 schemes

SECURITY

8X8 Domain Security

TLSv1.3 · DMARC

SECURITY

8X8 Vulnerability Disclosure

Hackerone

SECURITY

8X8 Trust Center

SOC 2 Type II, ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, CSA Cyber Trust Certificate, HIPAA, Cyber Essentials Plus (CE+)

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

8X8 Scopes

3 scopes · clientCredentials

3 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

8X8 Agentic Access

312 operations · 147 acting · 1 human-in-the-loop

312 operations · 147 acting

AGENTIC

Resources

Get Started 5

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 11

MCP servers, agent skills, and machine-readable catalogs

Scroll for all 11

Design & Contract 11

Pagination, idempotency, versioning, errors, and events

Scroll for all 11

Build 6

SDKs, sample code, and the tooling you integrate with

Access & Security 8

Authentication, authorization, and security posture

Scroll for all 8

Operate 10

Status, limits, changes, and where to get help

Scroll for all 10

Commercial 3

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 2

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: 8x8
url: https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/apis.yml
name: 8x8
kind: company
description: '8x8, Inc. is a San Jose, California headquartered cloud communications provider that sells an integrated UCaaS,
  CCaaS and CPaaS platform (marketed as XCaaS) to business buyers in its home market of the United States and internationally.
  In the telecom value chain 8x8 sits in the aggregator half of the market, not the mobile network operator half: it does
  not own radio spectrum, and it resells carrier voice and messaging connectivity while adding contact center, unified communications,
  video (it owns and operates Jitsi as a Service) and analytics on top. Its API posture is genuinely developer-first for a
  company of its size — developer.8x8.com is a real self-serve portal, sign-up runs through the 8x8 Connect console, and the
  entire documentation site including 34 OpenAPI 3.x definitions is published openly on GitHub at 8x8Cloud/public-developer-docs.
  What 8x8 does not do is the network-API layer: there is no CAMARA reference, no GSMA Open Gateway participation, no Aduna
  channel, no TM Forum Open API conformance and no CIBA anywhere in its public developer corpus. 8x8 competes with Twilio,
  Vonage and Sinch on application-layer communications APIs, and buys the underlying network access rather than exposing it.'
deliveryModel:
  model: unknown
  open_source: unknown
  commercial: true
  callable_host: true
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - openapi
  - pricing
  - repository-unlicensed
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-02'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Telecommunications
- United States
- CPaaS
- UCaaS
- CCaaS
- Contact Center
- Messaging
- SMS
- Voice
- Video
- Identity Verification
- Webhook
- Cloud Communications
tags_raw:
- Telecommunications
- United States
- CPaaS
- UCaaS
- CCaaS
- Contact Center
- Messaging
- SMS
- Voice
- Video
- Identity Verification
- Webhooks
- Cloud Communications
created: '2026-07-25'
modified: '2026-07-25'
specificationVersion: '0.23'
apis:
- aid: 8x8:8x8-event-streaming
  name: 8x8 Event Streaming API
  description: Real-time contact center event stream delivered over the Apache Pulsar WebSocket interface. Clients connect
    to wss://{host}/ws/v2/reader/persistent/{tenant}/{namespace}/{topic} on regional 8x8 Pulsar proxies (pulsar-ws-euw2, pulsar-ws-use1,
    pulsar-ws-usw2) and consume agent, call, queue and interaction events. Documented with Go, Java, Python, Node.js and browser
    examples. No AsyncAPI document is published.
  humanURL: https://developer.8x8.com/actions-events/docs/streaming/overview
  tags:
  - Contact Center
  - Event
  - Streaming
  - WebSocket
  - Apache Pulsar
  tags_raw:
  - Contact Center
  - Events
  - Streaming
  - WebSocket
  - Apache Pulsar
  properties:
  - type: Documentation
    url: https://developer.8x8.com/actions-events/docs/streaming/overview
  - type: Documentation
    url: https://developer.8x8.com/actions-events/docs/streaming/connection
    name: Connection Guide
  - type: Webhooks
    url: asyncapi/8x8-events-webhooks.yml
    name: 8x8 event catalogue (31 streaming event types)
  baseURL: wss://pulsar-ws-use1.8x8.com/ws/v2/reader/persistent
- aid: 8x8:jitsi-as-a-service
  name: Jitsi as a Service (JaaS)
  description: 8x8's hosted Jitsi Meet video platform, integrated through the Jitsi IFrame API (commands, events and functions)
    and authorized with RS256-signed JWTs minted from a JaaS API key pair. Mobile SDKs are published for Android and iOS.
    No OpenAPI document is published for JaaS.
  humanURL: https://developer.8x8.com/jaas
  tags:
  - Video
  - Jitsi
  - Meetings
  - WebRTC
  - JWT
  properties:
  - type: Documentation
    url: https://developer.8x8.com/jaas
  - type: Documentation
    url: https://developer.8x8.com/jaas/docs/iframe-api-overview
    name: IFrame API Overview
  - type: Authentication
    url: https://developer.8x8.com/jaas/docs/api-keys-jwt
    name: JaaS API Keys and JWT
  baseURL: https://8x8.vc
- aid: 8x8:8x8-cpaas-voice-webhooks
  name: 8x8 CPaaS Voice Webhooks
  description: 'Subaccount-level HTTP POST callbacks emitted by the 8x8 CPaaS voice platform: VSS (Voice Session Summary)
    for end-of-session outcomes, VCA (Voice Call Action) for in-call callflow decisions, and VCS (Voice Call Status) for real-time
    call status. Payload schemas are documented per product (IVR, Voice Messaging, Number Masking) but are not published as
    AsyncAPI.'
  humanURL: https://developer.8x8.com/connect/docs/voice/webhook-guides/webhooks-overview
  tags:
  - Webhook
  - Voice
  - Event
  - CPaaS
  tags_raw:
  - Webhooks
  - Voice
  - Events
  - CPaaS
  properties:
  - type: Documentation
    url: https://developer.8x8.com/connect/docs/voice/webhook-guides/webhooks-overview
  - type: Webhooks
    url: asyncapi/8x8-events-webhooks.yml
    name: 8x8 CPaaS voice webhook catalogue (VSS/VCA/VCS/VRU/VNU)
  baseURL: https://voice.8x8.com
- aid: 8x8:8x8-addresses-api
  name: 8x8 Addresses API
  description: The Addresses API from 8x8 — 2 operation(s) for addresses.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Addresses
  properties:
  - type: OpenAPI
    url: openapi/8x8-addresses-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-agent-activity-api
  name: 8x8 Agent Activity API
  description: The Agent Activity API from 8x8 — 1 operation(s) for agent activity.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Agent Activity
  properties:
  - type: OpenAPI
    url: openapi/8x8-agent-activity-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-agent-status-api
  name: 8x8 Agent status API
  description: Manages and obtains the status for tenant agents
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Agent Status
  tags_raw:
  - Agent status
  properties:
  - type: OpenAPI
    url: openapi/8x8-agent-status-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-agents-api
  name: 8x8 Agents API
  description: This API retrieves realtime metrics related to agents for a given queue or group.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/8x8-agents-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-analytics-api
  name: 8x8 Analytics API
  description: The Analytics API from 8x8 — 9 operation(s) for analytics.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Analytics
  properties:
  - type: OpenAPI
    url: openapi/8x8-analytics-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-attachments-api
  name: 8x8 Attachments API
  description: Allows adding and retrieving attachments of a conversation.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Attachments
  properties:
  - type: OpenAPI
    url: openapi/8x8-attachments-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-audit-api
  name: 8x8 Audit API
  description: Audit api
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Audit
  properties:
  - type: OpenAPI
    url: openapi/8x8-audit-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-authentication-api
  name: 8x8 Authentication API
  description: Creates access tokens for endpoint access.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/8x8-authentication-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-batch-api-api
  name: 8x8 Batch API
  description: The Batch API API from 8x8 — 7 operation(s) for batch api.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Batch API
  properties:
  - type: OpenAPI
    url: openapi/8x8-batch-api-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-buckets-api
  name: 8x8 Buckets API
  description: Manage buckets
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Buckets
  properties:
  - type: OpenAPI
    url: openapi/8x8-buckets-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-bulk-downloads-api
  name: 8x8 Bulk Downloads API
  description: Bulk content operations
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Bulk Downloads
  properties:
  - type: OpenAPI
    url: openapi/8x8-bulk-downloads-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-call-details-api
  name: 8x8 Call Details API
  description: The Call Details API from 8x8 — 1 operation(s) for call details.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Call Details
  properties:
  - type: OpenAPI
    url: openapi/8x8-call-details-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-call-queue-data-table-api
  name: 8x8 Call Queue Data Table API
  description: The Call Queue Data Table API from 8x8 — 1 operation(s) for call queue data table.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Call Queue Data Table
  properties:
  - type: OpenAPI
    url: openapi/8x8-call-queue-data-table-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-call-queue-metrics-api
  name: 8x8 Call Queue Metrics API
  description: The Call Queue Metrics API from 8x8 — 1 operation(s) for call queue metrics.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Call Queue Metrics
  properties:
  - type: OpenAPI
    url: openapi/8x8-call-queue-metrics-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-campaign-control-api
  name: 8x8 Campaign Control API
  description: Start, stop, pause campaigns
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Campaign Control
  properties:
  - type: OpenAPI
    url: openapi/8x8-campaign-control-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-cards-api
  name: 8x8 Cards API
  description: The Cards API from 8x8 — 3 operation(s) for cards.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Cards
  properties:
  - type: OpenAPI
    url: openapi/8x8-cards-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-channels-api
  name: 8x8 Channels API
  description: Enables ChatAPI channel registration and association with a webhook containing channel.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Channels
  properties:
  - type: OpenAPI
    url: openapi/8x8-channels-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-chat-api
  name: 8x8 Chat API
  description: Send and receive public Chat Room messages
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Chat
  tags_raw:
  - chat
  properties:
  - type: OpenAPI
    url: openapi/8x8-chat-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-common-models-dont-remove-api
  name: 8x8 Common Models Dont Remove API
  description: The Common Models Dont Remove API from 8x8 — 1 operation(s) for common models dont remove.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Common Models Dont Remove
  properties:
  - type: OpenAPI
    url: openapi/8x8-common-models-dont-remove-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-contacts-api-api
  name: 8x8 Contacts API
  description: The Contacts API API from 8x8 — 3 operation(s) for contacts api.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Contacts API
  properties:
  - type: OpenAPI
    url: openapi/8x8-contacts-api-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-conversations-api
  name: 8x8 Conversations API
  description: Provides Contact Center interaction capabilities.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/8x8-conversations-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-engage-api-api
  name: 8x8 Engage API
  description: The Engage API API from 8x8 — 2 operation(s) for engage api.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Engage API
  properties:
  - type: OpenAPI
    url: openapi/8x8-engage-api-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-evaluations-api
  name: 8x8 Evaluations API
  description: The Evaluations API from 8x8 — 3 operation(s) for evaluations.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - Evaluations
  properties:
  - type: OpenAPI
    url: openapi/8x8-evaluations-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-external-campaign-api-api
  name: 8x8 External Campaign API
  description: External customer-facing endpoints for campaign management
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - External Campaign API
  properties:
  - type: OpenAPI
    url: openapi/8x8-external-campaign-api-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIReference
    url: https://developer.8x8.com/contactcenter
- aid: 8x8:8x8-file-upload-api-api
  name: 8x8 File Upload API
  description: The File Upload API API from 8x8 — 2 operation(s) for file upload api.
  humanURL: https://developer.8x8.com/actions-events
  baseURL: https://api.8x8.com
  tags:
  - File Upload API
  properties:
  - type: OpenAPI
    url: openapi/8x8-file-upload-api-api-openapi.yml
  - type: Documentation
    url: https://developer.8x8.com/actions-events
  - type: APIReference
    url: https://developer.8x8.com/actions-events
  - type: Documentation
    url: https://developer.8x8.com/administration
  - type: APIReference
    url: https://developer.8x8.com/administration
  - type: Documentation
    url: https://developer.8x8.com/analytics
  - type: APIReference
    url: https://developer.8x8.com/analytics
  - type: OAuthScopes
    url: scopes/8x8-scopes.yml
  - type: Documentation
    url: https://developer.8x8.com/connect
  - type: APIReference
    url: https://developer.8x8.com/connect/reference
  - type: Documentation
    url: https://developer.8x8.com/contactcenter
  - type: APIRefere

# --- truncated at 32 KB (86 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/apis.yml

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