8x8 · Agentic Access

8x8 Agentic Access

x-agentic-access generated

8x8 exposes 312 API operations that an AI agent could call, of which 147 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 165 read, 119 write, 27 physical, and 1 safety-critical.

1 operation are classed safety-critical and should require human-in-the-loop approval at runtime.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

TelecommunicationsUnited StatesCPaaSUCaaSCCaaSContact CenterMessagingSMSVoiceVideoIdentity VerificationWebhookCloud Communications
Operations: 312 Acting: 147 Human-in-the-loop: 1 Method: generated

By consequence

read 165 write 119 physical 27 safety-critical 1

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

MethodPathConsequenceHuman-in-loop
PATCH /{campaign-id} safety-critical required
POST /api/chat/v1/messages/ physical conditional
POST /api/v1/subaccounts/{subAccountId}/callflows physical conditional
POST /api/v1/subaccounts/{subAccountId}/events physical conditional
POST /api/v1/subaccounts/{subAccountId}/lon physical conditional
POST /api/v1/subaccounts/{subAccountId}/lon/batch physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages/batch physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages/batch physical conditional
DELETE /api/v1/subaccounts/{subAccountId}/messages/batch/{batchId} physical conditional
DELETE /api/v1/subaccounts/{subAccountId}/messages/batch/{batchId} physical conditional
DELETE /api/v1/subaccounts/{subAccountId}/messages/{umid} physical conditional
DELETE /api/v1/subaccounts/{subAccountId}/messages/{umid} physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages/{umid}/feedback physical conditional
POST /api/v1/subaccounts/{subAccountId}/messages/{umid}/read physical conditional
POST /api/v1/subaccounts/{subAccountId}/surveys/{surveyId}/messages physical conditional
POST /api/v1/subaccounts/{subAccountId}/surveys/{surveyId}/messages/batch physical conditional
PUT /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-execute physical conditional
PUT /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-submit physical conditional
POST /api/v1/whatsapp/subaccounts/{subAccountId}/channels/{channelId}/directSend/sample physical conditional
POST /chat-gateway/v1/conversations/{conversationId}/messages physical conditional
POST /chat-gateway/v1/conversations/{conversationId}/read-receipt physical conditional
POST /chat-gateway/v1/conversations/{conversationId}/thinking physical conditional
POST /chat-gateway/v1/conversations/{conversationId}/typing physical conditional

Source

Agentic Access

Raw ↑ 
generated: '2026-07-25'
method: generated
source: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json, openapi/8x8-actions-events-8x8-contact-center-dynamic-campaigns.json,
  openapi/8x8-actions-events-8x8-contact-center-new-campaigns.json, openapi/8x8-actions-events-chapi---chat-api.json,
  openapi/8x8-actions-events-contact-center-agent-status-api.json, openapi/8x8-actions-events-contact-center-call-api.json,
  openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml, openapi/8x8-administration-address-api-v1.yaml,
  openapi/8x8-administration-operation-api-v1.yaml, openapi/8x8-administration-phonenumber-api-v1.yaml,
  openapi/8x8-administration-ringgroup-api-v1.yaml, openapi/8x8-administration-site-api-v1.yaml,
  openapi/8x8-administration-user-api-v1.yaml, openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json,
  openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json, openapi/8x8-analytics-audit-records-api.json,
  openapi/8x8-analytics-cloud-storage-service-public-api.json, openapi/8x8-analytics-customer-360-public-api.json,
  openapi/8x8-analytics-quality-management-and-speech-analytics-api.json, openapi/8x8-analytics-work-analytics-customer-data.json,
  openapi/8x8-analytics-work-analytics-historical.json, openapi/8x8-analytics-work-analytics.json,
  openapi/8x8-connect-automation-api.json, openapi/8x8-connect-business-messaging-api.json,
  openapi/8x8-connect-common-models.json, openapi/8x8-connect-configuration-api.json, openapi/8x8-connect-contacts-api.json,
  openapi/8x8-connect-number-lookup-api.json, openapi/8x8-connect-number-masking-api.json, openapi/8x8-connect-sms-api.json,
  openapi/8x8-connect-verification-api.json, openapi/8x8-connect-video-interaction-api.json,
  openapi/8x8-connect-voice-v1-api.json, openapi/8x8-contactcenter-8x8-contact-center-chat-api.json
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 312
  by_action_class:
    acting: 147
    connected: 165
  by_consequence:
    write: 119
    read: 165
    physical: 27
    safety-critical: 1
  human_in_the_loop_required: 1
operations:
- path: /oauth/v2/token
  method: post
  operationId: createaccesstoken
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - basic
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks
  method: get
  operationId: getwebhooks
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.webhooks.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks
  method: post
  operationId: createwebhook
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.webhooks.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id}
  method: get
  operationId: getwebhookbyid
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.webhooks.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id}
  method: put
  operationId: updatewebhook
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.webhooks.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id}
  method: delete
  operationId: deletewebhookbyid
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.webhooks.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/verify
  method: post
  operationId: verifywebhook
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.webhooks.read
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/jwk/{jwk-id}/public
  method: get
  operationId: getjwkpublickey
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels
  method: get
  operationId: getchatapichannels
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.channels.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels
  method: post
  operationId: createchatapichannel
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.channels.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
  method: get
  operationId: getchatapichannel
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.channels.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
  method: put
  operationId: updatechatapichannel
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.channels.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
  method: delete
  operationId: deletechatapichannelbyid
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.channels.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations
  method: get
  operationId: getcctransactions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.conversations.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations
  method: post
  operationId: createcctransaction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.conversations.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}
  method: get
  operationId: getcctransaction
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.conversations.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants
  method: get
  operationId: getparticipantsforcctransaction
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.conversations.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants/customer
  method: delete
  operationId: customerparticipantleavecctransaction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - vcc-chat.conversations.write
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages
  method: get
  operationId: getmessagesforcctransaction
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - vcc-chat.conversations.read
    token:
      max-ttl: 3600
    audit: none
- path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages
  method: post
  operationId: sendmessagetocctransaction
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - vcc-chat.conversations.write
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /{campaign-id}
  method: patch
  operationId: changecampaignstatus
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /{campaign-id}/customers
  method: post
  operationId: addcustomer
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /{campaign-id}/customers/{customer-id}
  method: delete
  operationId: deletecustomer
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /{campaignId}/records
  method: post
  operationId: addRecords
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /{campaignId}
  method: patch
  operationId: modifyCampaign
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/chat/v1/messages/
  method: post
  operationId: sendmessageusingpost
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/chat/v1/messages
  method: get
  operationId: getmessagesusingget_1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /tenants/{tenantId}/agentstatus/agents
  method: get
  operationId: getagentsstatus
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /tenants/{tenantId}/agentstatus/agents/bulk
  method: post
  operationId: setagentsstatuses
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/agentstatus/agents/{agentId}
  method: get
  operationId: getagentstatus
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /tenants/{tenantId}/agentstatus/agents/{agentId}
  method: put
  operationId: setagentstatus
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/calls
  method: post
  operationId: placePhoneCall
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/calls/{interactionId}/agent/{agentId}/transaction-codes
  method: put
  operationId: addTransactionCodes
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/calls/{interactionId}
  method: delete
  operationId: deletePhoneInteraction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/calls/{interactionId}/agent/{agentId}
  method: delete
  operationId: hangupAgentHandlingInteraction
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/agents/{agentId}/calls
  method: delete
  operationId: hangupAgentLines
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /tenants/{tenantId}/agents/{agentId}/calls/line/{lineNo}
  method: delete
  operationId: hangupAgentLine
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/webhooks
  method: get
  operationId: getwebhooks-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/webhooks
  method: post
  operationId: createwebhook-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/webhooks/{webhookId}
  method: get
  operationId: getwebhookbyid-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/webhooks/{webhookId}
  method: put
  operationId: updatewebhook-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/webhooks/{webhookId}
  method: delete
  operationId: deletewebhookbyid-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/webhooks/verify
  method: post
  operationId: verifywebhook-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/jwk/{jwkId}/public
  method: get
  operationId: getjwkpublickey-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/channels
  method: get
  operationId: getchatapichannels-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/channels
  method: post
  operationId: createchatapichannel-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/channels/{channelId}
  method: get
  operationId: getchatapichannel-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/channels/{channelId}
  method: put
  operationId: updatechatapichannel-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/channels/{channelId}
  method: delete
  operationId: deletechatapichannelbyid-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations
  method: get
  operationId: getcctransactions-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations
  method: post
  operationId: createcctransaction-1
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}
  method: put
  operationId: putcctransaction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}
  method: patch
  operationId: patchcctransaction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}
  method: get
  operationId: getcctransaction-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/interactions
  method: get
  operationId: getccinteractions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/post-agent-assignment
  method: post
  operationId: createpostagentassignment
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/typing
  method: post
  operationId: sendtypingindicator
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/thinking
  method: post
  operationId: sendthinkingindicator
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/read-receipt
  method: post
  operationId: sendreadreceipt
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/participants
  method: get
  operationId: getparticipantsforcctransaction-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/participants/user
  method: patch
  operationId: userparticipantleavecctransaction
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/messages
  method: get
  operationId: getmessagesforcctransaction-1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/messages
  method: post
  operationId: sendmessagetocctransaction-1
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/messages/{messageId}
  method: get
  operationId: getmessagebyidforcctransaction
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/attachments
  method: get
  operationId: getconversationattachments
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/attachments
  method: post
  operationId: addconversationattachments
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /chat-gateway/v1/conversations/{conversationId}/attachments/{attachmentId}
  method: get
  operationId: getconversationattachment
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/attachments/{attachmentId}/content
  method: get
  operationId: downloadattachmentforchatapiconversation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /chat-gateway/v1/conversations/{conversationId}/messages/{messageId}/cards
  method: get
  operationId: getcardsforcctransaction
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - Contact Center Chat Gateway
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-submit
  method: put
  operationId: updatecardactionsubmit
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-execute
  method: put
  operationId: updatecardactionexecute
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    scope:
    - Contact Center Chat Gateway
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /addresses
  method: get
  operationId: listAddresses
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /addresses
  method: post
  operationId: createAddress
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /addresses/{addressId}
  method: get
  operationId: getAddress
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /addresses/{addressId}
  method: delete
  operationId: deleteAddress
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /operations/{operationId}
  method: get
  operationId: getOperation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /phone-numbers
  method: get
  operationId: listPhoneNumbers
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /phone-numbers/{phoneNumber}
  method: get
  operationId: getPhoneNumber
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /ring-groups
  method: get
  operationId: listRingGroups
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /ring-groups
  method: post
  operationId: createRingGroup
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /ring-groups/{ringGroupId}
  method: get
  operationId: getRingGroup
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /ring-groups/{ringGroupId}
  method: put
  operationId: updateRingGroup
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /ring-groups/{ringGroupId}
  method: delete
  operationId: deleteRingGroup
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /ring-groups/{ringGroupId}/update-members
  method: post
  operationId: updateRingGroupMembers
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /sites
  method: post
  operationId: createSite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /sites
  method: get
  operationId: listSites
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /sites/{siteId}
  method: get
  operationId: getSite
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /sites/{siteId}
  method: put
  operationId: updateSite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
  

# --- truncated at 32 KB (97 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/agentic-access/8x8-agentic-access.yml

Work with this as data

Every access contract here is available over the APIs.io API and to AI agents over MCP. Agentic Access is not yet its own endpoint on the v1 API. Reach it through catalog search and the tag graph, or the MCP server.

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Tools for agentic access

3 MCP tools reach this
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
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curl "https://apis.io/api/v1/search?q=8x8-agentic-access&limit=10"
Everything under a tag 
curl "https://apis.io/api/v1/tags/8x8-agentic-access"

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